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I have lived here since December 2015. New Cushman & Wakefield management just started two or three weeks ago (early May 2021), and I am pleased with how well we have been kept informed.It first started with a hard-copy letter left at our door from the new property manager, giving her name (Hollie Strickland) and the name of the new management company.Once C&W took over from previous management, we received informative emails regarding leasing office hours, an emergency phone number to use until the new phone number for the leasing office was made available (which came in an email a few days later), how to pay rent for the month of June, as well as an announcement about closure on Memorial Day Monday. I really appreciate being kept in the loop about these things.A couple of days ago (late May 2021), I actually went in to the leasing office (yes, its open for face-to-face visits) to pay rent and ask about how the new management was going to handle this, that, and the other.It was a busy day for Hollie. She was the only one in the office that day and dealing with various people who dropped in for various reasons. When I got there, she was in her office talking with someone. I sat down to wait, and when she came out, she greeted me, told me there were a couple of renters (and would-be renters) in front of me and that she would get to me after them. She was courteous and friendly, and wasnt flustered by the busy-ness of the day, and so I waited since I was in no hurry.She dealt efficiently with the next two sets of people. When she got to me, she still seemed unfazed by the juggling she had been doing all morning. She did not rush me as I paid my rent, asked my questions (receiving clear, unequivocal answers), and made my maintenance requests.This has been a VERY GOOD START with our new management. Fingers crossed that the professionalism continues and we keep Hollie for a long time.
Lived here for 2 years and loved it. Great location, small complex, not very noisy. Very up to date and clean. Loved that we got new seats for the toilets, it felt very clean. High ceilings, hardwoods, stainless steel, and an island. Maintainence was great and super friendly, always kept the hallways clean, pool, gym and pool house was great.Great management team at the leasing office. Valet trash is very strict and they will charge you $25 if you break any of the rules. Lots of visitors so no consistent park. Expensive pet fee. Very strict on cleaning, repatching holes in the wall, & stains on carpet. Overall great place to live!
Just got my keys to my new apartment yesterday. Kimberly was the best at helping me and my roommate make sure everything went over smoothly. She really puts a lot of hard work in and it shows. We are very excited to be new residents because of her. Twenty25 is the place to be. Management is amazing and we met some of the maintenance guys in the office and they’re great too!
Don’t rent here.. worst experience trying to rent here. The people that works over there are very unprofessional, rude, nasty and with lack of manners. My wife tried to rent an apartment here and they made her waste her time and money. First it all, at the moment of the application and thanks to the mistake done by the leasing agent Sonia, her first application got denied, why? because Sonia made my wife to apply for the wrong apartment. We had to make her realized of the mistake me made. Once she fixed her mistake and made the necessary corrections, and after my wife qualified for the apartment they started asking her for so many documents that at the end made her feel frustrated making her withdraw the application. She provided them a letter from her job stating salary, commission and date of employment, she provided paychecks as well. Before my wife applied for the apartment Sonia told my wife the job offer was going to be good enough and then she said it wasn’t. Shen even said the checksmy wife’s boss used to pay her salary were personal checks...lol.....hellooooo Sonia, those checks were not personal checks, they were company checks. Any ways, they only thing they missed to ask my wife for was her birth certificate. She felt like she was been profile. We both have professional jobs and don’t need to deal this type of unprofessional people.They just pretend to be nice to you because OF COURSE they work for commission. At the end she called and withdraw her application. She may have lost $100 in the application but they lost a good tenant and won a bad reputation. This “so nice complex” doesn’t even have a place to do barbecue. You can find better places in the Kennesaw area for less or same money. People...what it really matters is how you are treated...you need to be treated like a person, not just like a number.
Ive been at these apartments for 3 years, and Ive really enjoyed staying here! The staff are always ready and willing to help with whatever issues I may have, almost making me feel like family during my stay. The managers make my move-ins seamless when I felt like changing apartment buildings in the facility and they let me know of any concerns on my account in a timely manner. I think it was a really smart move on my part choosing to stay here, especially compared to all the surrounding apartment complexes. Twenty25 Barrett just seems to keep it a few steps above everyone else.
I was on my way to look at a different apartment complex and passed by Twenty25 and was immediately interested, just by the look of the outside of the front office. I was greeted by Danielle ( the BEST) who showed the apartment and the rest of the complex and after seeing It, I did not want to leave. It was extremely easy to make my decision. The cleanliness of the apartment upon move-in made the move so much easier and how put together and clean the community is. The front office staff and maintence workers are all extremely nice and are always there when you need them. I love my two bedroom apartment and couldn’t imagine living anywhere else!
First things first, I would like to say that my NEW home is amazing! Both interior and exterior were in great condition. I’m loving the atmosphere of this place and how clean and quiet it is. It’s a great place to live and I would highly recommend. Not only that, the administrators are phenomenal as well, Mrs. Kimberly especially! I highly recommend everyone to contact her for all leasing needs. She stays on top of everything and gets the job DONE in a timely manner.Overall, this complex is the BOMB and you will not regret considering.
I lived at 2025 Barrett for a year, 2018-2019. I loved it.First Ill start with the apartment itself. I hardly heard my neighbors, in any direction. The wood floors made life so much easier than having carpet (except in the bedroom, but what can you do). The appliances were all modern, the bathroom and closet were huge, I loved sitting on my balcony, my apartment was much more spacious than the price would have suggested... I think I saw 8 bugs in total during my year there. And they were these weird tiny little things, not anything gross like cockroaches.Now onto the things that made living here easy. The gym is pretty great for an apartment complex, I miss it sometimes! The pool is nice. Everyone I ever spoke to in the community was polite and friendly. The women at the front office, especially Ashley, were always kind and eager to help. The community is quiet even though youre minutes from Barrett parkway, which is great itself, because of all the stores and restaurants... plus youre a short drive away from both Kennesaw mountain and Marietta Square. The location really is great.Id recommend 2025 Barrett in a heartbeat if you are considering a move to the Kennesaw area.
I originally was on my way to look at a different apartment complex and passed by Twenty25 and was immediately interested, just by the look of the outside of the front office. I was greeted by Danielle who showed us the apartment and the rest of the complex and after seeing It, I did not want to leave. It was extremely easy to make my decision. The cleanliness of the apartment upon move-in made our move so much easier and how put together and clean the community is. The front office staff and maintence workers are all extremely nice and are always there when you need them. I love my two bedroom apartment and couldn’t imagine living anywhere else!
Update: I signed my lease about a month ago and I’ve yet to be dissatisfied with the service of not only the leasing staff but the maintenance crew as well. If you’re looking for a complex that cares about you and not just your money, this is the one for you. And Kimberly is amazing as always!Although I have yet to sign a lease here, I plan to solely based off of my experience with the front office. Not only is the property beautiful but the staff customer service is UNMATCHED. I set up a tour with Kimberly and she was very informative and answered my questions as well as the others I’d toured with. If you’re looking through the reviews trying to decide if this is the place for you, then trust me when I say you will not be disappointed. I can’t wait to move into my new home!Thank you Kimberly for such an amazing experience!
Excellent maintenance by Nic Williams likeable, personable helpful imdividual. Efficient and effective, fixed out our apartment problems. Look forward to his help should we have any other issues.
Beautiful property, wonderful amenities. The leasing staff are professional and very attentive. I absolutely adore my apartment… Beautiful finishes, hardwood floors… Granite… Pendant lighting.. all beautiful..!!Having owned several homes, and living in an apartment right now during a transition… I couldn’t ask for a nicer place to call home!
Be careful submitting an online application. Ensure that the unit youre applying for is actually available and not double leased otherwise, theyll return your $275 application fee back in the mail up to week or later. With the time wasted on this apartment, we now have 4 days to find something suitable. The staff was kind and as helpful as they could be.Update: the check took over 40 days to be delivered.
My experience at Twenty25 Barrett has been wonderful. I love my new home. The complex is very clean and quiet. Upon my 3 week of staying here, everyone is very friendly and helpful including the office staff, Ms. Lori in particular and the neighbors too. I enjoyed myself at the community pool party. I look forward to attending more events for the residents. Im very happy that I am a part of this great community.
Dealing with Twenty25 Apartments at Barrett was easily the worst customer experience I have ever had. It took the staff 2 weeks and 3 phone calls to even get them on the application process. It took another week and 5 phone calls for them to confirm that they had my employment and rental verification. After the 4th week I had had enough of the games and rudeness of both the leasing agent and the manager. The manager then refused to return anything other than my deposit despite the fact that it had been a month since I had first applied and even that took the threat of calling the police. Every other apartment complex I have ever rented from has had my approval to me in 3 days or less. I would highly recommend you look elsewhere for an apartment.
One of the worst experiences Ive had with an apartment community. My boyfriend and I had spent a while going to different apartment communities trying to find our home and after tons of searching, we thought that Twenty25 was the best choice for us. This was strictly based off of the vibe we originally got from the community and our initial interaction with Danielle, one of the assistant managers on the property. It took a while before we had started to hear about the status of our application. Our file was being worked on by Ashley, one of the leasing consultants. She made the application process the most complicated thing in the world. There was no communication, she was unable to ever give us a straight forward answer, and overall, came across as extremely rude and condescending. After going a whole month without an approval, consistent misinformation on what was needed from us on our end, and a lack of professionalism, we finally decided to pull our applications and go elsewhere. Luckily, we were able to find another community that made the process so much easier and that we are ecstatic with so far! There are a couple of reviews on here that are obviously fabricated and that should have been our first red flag. Stay far away from these people!
I couldnt be more excited to move into this beautiful place! Everyone here has been so great and hospitable! They made moving in enjoyable and such a breeze. Very excited to be apart of the Twenty25 family and to have my baby girl grow up in such a classy and chic place and I cannot go on enough about our beautiful view. We will definitely have a blast going and feeding all the ducks at the lake on the gazebo. My family is just so appreciative of the wonderful Twent25 staff. I highly suggest this for a home. Its nothing less than perfect.
I moved to 2025 Barrett Lakes Apartments back in October 2017, and honestly this complex has been the best living place I have stayed, the area is very calm, neighbors are friendly , the apartments are in great condition, I love mine and I think I will stay here for quite some time, I would definitely recommend anyone looking for a place to live, consider this complex, their staff is great, the process to rent is very fast and everything is very straight forward. Also, stores and restaurants are very close and is a very urbanized area, its the worth the price.
My friend and I came to this place hoping to get away from college students. We came to look around and ended up paying the application fee expenses. We were then notified which apartment we will receive and it was not the apartment we wanted at all. I had to call weeks later and I was told that I would have to pay all the application fees again. Apparently they called me and emailed be about other apartments (I never received them). They had the correct number and email and I was told that it was my fault and met with a lot of attitude. A good business does not blame customers!
The greatest experience by far ! Lydia and Kim made me feel at ease while being anxious looking for my first apartment . I cannot wait to move into my new home !!
I wandered slowly into Twenty25 Barrett Apartment Home Complex, and was truly impressed with its overall layout. The place reminds me of a picturesque mid-western town. I entered the rental office and quickly discovered that the attraction wasnt only the salubrious desert climate. I met Ashley - Leasing Professional, who immediately welcomed me and consequently calmed my apprehensions. I could easily intuit personal experience from the insight. Ashley is definitely a professional. The well- equipped club house and gym were both inviting. The large outdoor swimming pool gave me a nostalgic felling of a five start hotel in Jamaica, fully decked out with lounge chairs and umbrellas. The colors were beautiful, but certainly not in a garish way. The apartments are very spacious and airy with high ceilings. The kitchens have granite counters and modern appliances. There are extra storage spaces and enclosed garages available. The icing on the cake is the lovely lake which lends the mid-western feel to the entire property. If you are prolific writer, a photographer, or simply a nature lover, then a stroll by the pond would be your cup of tea. All in all, Twenty25 Barrett is simply the best. If required, you may contact the leasing office at your convenience. The discerning lessee shouldnt compromise in quality. He or she expects the best.Grant Norman
I’m going to write this review, in regards to the way I was treated here by the assistant business manager Kimberly butler-carr, she was super awesome, we came to look for an apartment at the complex, the leasing office was 5 minutes to close and Kimberly stayed an extra hour, just to show us the property and she was amazingly sweet, made moving in here they best experience ever.I’ll recommend any one coming over here to personal meet with Kimberly Butler-Carr.
I live in Twenty25 Barrett in Kennesaw and the property manager Tamilla is the rudest most miserable human I have ever had to work with. She lies to cover her own self and then will report you to the courtesy officer to be “watched” when she is simply singling me out because I’m young. I am never late on rent and do not bother my neighbors I do not understand her rude treatment but word on the street is she treats nearly every tenant this way. I truly do not know how she is in the position she is in with her attitude. But today I am here in regards to what I can do as far as a neighbor lying about noise complaints and reporting me to an officer. I had a “courtesy officer” Rudely come to my door at 11 pm last night saying I was being loud and making noise. I have no tv or speaker in my apartment at the moment even and I was not making a peep. Simply with two friends waiting on a pizza. Sitting down. Not even a tv on. The cop claims he “sat in the neighbor below me apartment for 15 min and heard us” but literally no one was even moving, and even if we were, this is APARTMENT living and I am allowed to LIVE. It is my understanding the cop filed a complaint which I do not deserve. He also said some crap about me having “12 complaints?” I know your property manager has an issue with the truth but I have been informed of one, MAYBE two complaints and that was in October right around Halloween and I know why so that is simply not accurate. The cop also accused me of having the cops come to my apartment “3 weeks ago” (NEVER happened??) (I have been out of town for the most of November and December. I literally got home last night, have NOT been making noise.) I clearly have an intolerable neighbor below me and Am being singled out for being young. I have reached out to corporate but this is absurd. It’s was 11pm on a Thursday And a “courtesy cop” is telling me I can’t simply live in the apartment I pay $1510 month for? Please respond and help me out I am trying to finish my last month here as painless as possible and apparently this neighborhood won’t even allow that. I will be filing a complaint about the person below me as well. DO NOT LIVE HERE if you don’t even want to feel comfortable getting up to use the bathroom in the middle of the night. Neighbors here are entitled, rude miserable people not to mention are afraid of puppies on a leash and completely rude about it on a regular basis. If you can’t handle interacting with people apartement living and working (Tamilla) IS NOT FOR YOU
Very nice community. Well maintained and very clean.
DO NOT MOVE. The construction on this apartment complex sucks. It has super thin walls and floor. There are a lot of noise issues for people on the next doors and people upstairs. Floors are super thin or even someone walks on the floor, the person downstairs can hear every step. FAKE wood floors. Now, unless you wish to climb 3 flights of stairs so no one is stomping/walking over your head, do not come here. I requested to be moved to the 3rd floor and the nuisance didnt stop. The guy downstairs kept on sending the courtesy officer at random times ( 1 am, 3 am etc) even when someone walks and goes to the restroom in the middle of the night. DO NOT MOVE. YOU HAVE BEEN WARNED
This place is horrible! me and my partner went to view these apartments since we were moving to marietta. the apartments had just opened a couple of days ago and my partner was greeted by a young white man in the leasing office. the ENTIRE time he did not even acknowledge me but only my partner. He constantly would ask him what he thought about the unit, grounds, etc. and completely left me out of the equation as an ugly step child. The guy was completely homophobic and I was treated like a piece of trash. This was a horrible experience for us and I was in tears by the time we were pulling out of the parking lot. Do not lease here at all unless being judged on your orientation is something your in favor of. definitely not a good community and should not even stay open if they are only about a certain Style of people
My wife and I looked at these apartments as they had just opened. They are clean, very nice, and properly screen applicants. The complex itself is secure. the pricing is somewhat high but it helps to limit clientele.
I have been here almost two years. Year one was awesome! New management is not doing a great job. If they are, it is in their minds. Amenities are not consistent. No notice to tenants coming through at 2 am blasting music in cars for the world to hear and many people have to work.
Absolutely stunning!! Luxury mixed with contemporary style! A tremendous staff! Made me feel so welcome, and at home!!! I’ve been here for almost a week and no regrets! I definitely made the right decision making Twenty25 my home!!!
The people in the leasing office are nice, but you would think they would answer the phone since I’m paying close to $2,000 in rent and fees a month. But that’s not the case. I’ve had one person answer the phone since I moved in last year and they don’t get back to you unless you email the manager directly.
The move in process was very smooth and the staff was very pleasant to work with. Also the facility is very well kept. Excellent place to stay and the staff is very welcoming. Last the administrative process is very easy with their online portal
I really enjoyed living here. The leasing staff was very friendly and the maintenance staff always showed up in a timely manner to resolve any issues.
Ashley was amazing and we happy to be in these apartment... area is great quite and clean ... great place ... moving is hectic but its worth it being here...
My stay at Twenty25 was great!!! Mrs. Kimberly in the office is amazing!!! Thank you ALL!!!
I love living here. Great staff. Clean apartments and grounds. Very conveniently located
Lovely and friendly customer service at the office. Super clean area and neighborhood. Ill definitely get a place here
I recently moved to Georgia from San Diego and I feel at home here at TWENTY25. The staff is very pleasant and Lori is very helpful and always there to help.
These people are not truthful and are not straight forward with you! They like to waste your time. Run if you can. Dont let the nice place fool you!
The apartments for beautiful here
Horrible place. Horrible people. Looks nice but these people are lying scumbags.
Clean and nice but rent is high
Excellent place... positive vibes
Loud music and they do nothing about it. Very disappointing
The people at the office are rude and condescending.
Nice.
Awful, unprofessional staff, nonexistent maintenance.
We enjoy living here. The air quit working today which happens. Called maintenance and it wasn’t long Scott came right around and got it going again for us. The apartments are really nice and the maintenance guys are super responsive. Excellent experience.
3.7 (57 comments)
Review №1
2022-02-03I love this place! The hallways, mail room, pet room, and outdoors is kept very clean, which is a big deal to me. I love Mrs. Kim, she made my move-in here very stress-free, and she is always very sweet. The living space is nice, and the neighbors are friendly.
Review №2
2021-12-22To be honest they shouldnt even been allowing people to move in. They still have windows that are missing, the parking is horrible and people park however they want too. Not to mention your parking $100 for nothing. Mailbox keys arent working. They never pick up the phone or reply to emails. The fire alarms are always going off. They will tell you one price but once you sign you lease the forget to mention the add on fees. None of the amenities are open yet. Gym is down, dog wash down, washing room down, the store is down. I know people that have been here since August and everything is still being worked on. I cant wait for my lease to be up. Very ghetto
Review №3
2022-06-23I moved into Twenty25 this month. The property is maintained beautifully. The amenities are awesome. The property management company is wonderful - leasing managers and maintenance associates both. I highly recommend this property for your next home!
Review №4
2022-04-02Nice community, very close to Barrett Pkwy. Has a big lake with walking trails. Also, Gabrial in the leasing office is a pleasure to deal with! She is kind, professional, helpful, and friendly.
Review №5
2022-06-28Rent has increased to almost $500 which is absolutely ridiculous.. $1271 to $1749 for a 1bdrm.. less than a year.. I’ve called other properties for my son and they definitely think this is outrageous how the price increased.
Review №6
2021-03-29The service they provide here is amazing. When we first walked in to ask questions and check out the apartment buildings, we were greeted with friendly smiles and faces. The office is beautiful and clean! Sonia has helped me out tremendously during my leasing process and with everything else. She has answered all of my questions and has been extremely professional. I honestly could not have asked for a better person than Sonia to help me through this process. The other people that work there are also helpful and whenever I call the office for any questions, they answer in the most helpful and friendly way. I am so grateful to have found such a nice apartment complex with all the amenities I was looking for and on top of that, to be helped and taken care of the way they have done it. I recommend this place to everyone who asks!!
Review №7
2021-02-10Its great to live but if you dont want to move after 1-2 years I dont recommend it. Rent increases every time, no matter what based on the market.- Originally paid $1160- Signed a 6 month at $1450- got my renewal letter for $1460 for a 12 month lease.Got a call yesterday from the leasing office, they havent been charging me pet rent or trash, so I now have a lump sum I owe for past months missed.Overall It is a good place to live, as long at youre good at ignoring your neighbors yelling at each other, or having loud relations after yelling at each other- you probably wont hate it. Kimberly in the leasing office is always helpful and cheery.
Review №8
2021-07-09AVOID THIS PLACE. I applied for a one bedroom for the end of July 2021 back in June and was approved but never got a welcome letter or a lease agreement . I checked in with them throughout the process to ensure I had done everything on my end. They told me I was good to go, they were just behind on getting out welcome letters to applicants. Fast forward to early July, I get a call from the manager saying that the apartment I was approved for is no longer available and they couldn’t get into details why. Then instead of offering me a comparable apartment, she offers me the smallest one bedroom they have at a higher price than I was approved for. After pressing the manager for an answer as to why my original apartment was all of a sudden no longer available, she told me it was because the original tenants decided to renew. However, that doesn’t make sense because I was already approved for that apartment so the original tenants shouldn’t have been able to take it back like that. That’s the whole point of tenants giving 30 or 60 days notice. Regardless, I now have less than a month from my current lease ending to scramble to find an apartment to avoid being out in the streets. These people have truly put me in a bind, and management was totally dismissive to that fact, when I told them that.
Review №9
2022-05-31I’ve been living at this property for 5 years now and it has maintained its curb appeal quite nicely. The grounds are well maintained, friendly neighbors and it’s relatively quiet all year round. No complaints there from me.I was hoping when this property went under new management I wouldn’t see any drastic changes for the worse. The renewal price increases used to be reasonable but not anymore. It doesn’t seem like Cushman/Wakefield and it’s managers have any plans on keeping their long standing residents. I’ve never seen a 23% increase in rent renewal in nearly 18yrs of renting. I’ve seen markets RISE and FALL. Never once have I woken up to a renewal notice of nearly a $300 monthly increase. I should have seen the signs. My last renewal was an increase of nearly $100 which I thought was a bit steep but I could manage. I eventually found out terminating a lease here doesn’t follow the common standards. 60 day(s) notice just won’t cut it anymore I guess. Its 60 days notice plus a little extra fees. I figured this time around another steep but doable increase, but I was terribly wrong. The explanation given to why that drastic increase. That’s just the MARKET IN OUR AREA. Long standing tenant or not, they are clearly taking advantage of the state & local municipal laws of no cap on rent renewal increases. NEARLY $300 more! Now I’m getting emails of come down to the office and give us your 60 day notice, you have till June 6th. Yea definitely a turn for the worse in terms of customer service etiquette and reasonable renewal offers. There’s definitely nicer and newer apartments for the money…throughly explore your options. My other problem with this renewal. I absolutely hate moving.
Review №10
2020-08-12Ive been living at Twenty25 Barrett for 3 months now, and I can say I thoroughly enjoy living here. I love our unit. The kitchen, hardwood floors, and ceilings are beautiful. Weve had zero issues so far with our unit. The landscaping, exterior of the buildings, hallways, and parking lots are kept up nicely which is a big deal to me. Kimberly and Aleicia were a joy to work with during the move-in process and were very helpful. My interactions with them further solidified the fact that we made the right decision moving here. The rental rates may be a little higher than the average rental rates for apartments in Kennesaw, but definitely worth the extra few dollars.