Delivery
Yes
United States Postal Service in Carrollton
Categories
Location on the map
Carrollton, Carroll County, Georgia, US
Service options
Accessibility
Wheelchair-accessible entrance
Yes
Phone: +1 800-275-8777
Site: https://tools.usps.com/find-loca...
Site: https://tools.usps.com/find-loca...
Opening hours
- Monday:8:30AM–5PM
- Tuesday:8:30AM–5PM
- Wednesday:8:30AM–5PM
- Thursday:8:30AM–5PM
- Friday:8:30AM–5PM
- Saturday:9AM–12PM
- Sunday:Closed
United States Postal Service in other cities:
Comments (47)
Absolutely horrible service! I had a package that was guaranteed delivery for yesterday. The tracking tool says it was delivered in my mailbox. It was not. I called USPS customer service and waited on hold for almost an hour. Finally, I was told that the package was still at the local post office but for some reason it was scanned as delivered. They notified the post office of the issue. Later, I got a call from the post office and now they are saying that my package was delivered and its not at the post office. THE PACKAGE WAS NOT IN MY MAILBOX SO WHERE IS IT?! I dont have money to waste for people to be careless with my packages. No one knows where it is! This is ridiculous!
The wait wasnt long at all, and Debra the Postmaster and Louise the Head Clerk catered to my needs as well as helped me learn a thing or two about different mailing practices that I had previously not known! Thanks!
I dont understand the bad reviews! The service here is absolutely amazing. The staff is so sweet, Ive never waited more than 2 minutes. Everyone is attentive and kind. I drive father to get to this USPS store because the service is that good.
I sell a lot of stuff on Poshmark and they use USPS only. They have a deal with them where all labels cost the same as long as the package is under 5lbs. According to Poshmarks website: If you are using a USPS box (which we encourage because they are free), they must be Priority Mail boxes (also includes Priority Mail Flat Rate or Priority Mail Regional Rate). Express Mail boxes are NOT allowed. Any standard brown box will work too!I get the Priority Flat Rate boxes because they always have those in stock. Today was the FIFTH TIME THIS YEAR Ive had an employee tell me that Im wrong, and that I have to open the boxes and put the items in new boxes, and on top of that I have to be super careful when removing the shipping label so I dont have to drive all the way home to print out a new one.Heres whats most frustrating - IM NOT WRONG. I can, according to Poshmark, use the Priority Flat Rate boxes. Im including two screenshots (that are showing up on mobile only for some reason), one from Poshmarks website and one from a label, that confirms this. PLEASE STOP TELLING ME TO SWITCH BOXES. Im tired of having to move multiple packages to the side, hold up the line, rip open my careful packaging, and move stuff into a different box when Im already using the correct boxes! USPS, please remind your employees that your company has a deal with Poshmark; it says so on the shipping label!Oh, and the drivers are getting lazier and lazier. When I got home I had no deliveries and it was raining. About an hour later I noticed A TOTALLY SOAKED BOX on my porch! They once again threw the box onto my porch and couldnt be bothered to climb 2 steps to get it under the overhang. No knock, no doorbell, nothing. My new dress was completely soaked. Dont ever think that the drivers cant possibly get any lazier, because they always do.
USPS was supposed to deliver an item that I order today. However, for some reason it says that there was a delivery error because they have no access to the delivery location which is ridiculous because there is a mailbox and everyone is home. I called them twice about the issue and they assured me that the item would come later during the day. However, the package did not come in today so I am going to have to wait for the next business day. I am extremely disappointed because this was a part that I needed as soon as possible as I have a very tight schedule that could change at any given moment and they failed to deliver the item on time and the customer service fell flat.
I think our post office does a great job, the clerks are never irritable or rude but they ARE helpful and courteous. Our neighborhood carrier is outstanding, always helpful and nice.
I like the fact that this post office is conveniently close to my job where I can pull in,drop my outgoing mail in mailboc located on property & leave quickly.The grounds are always clean.
These people dont know how to deliver a package correctly. Supposidly a notice was left at my door because they tried to deliver a package. Nothing was on my front door or in my mailbox. I figured it was because I had to sign for it but I got the package the next day and they just stuck it in the mailbox. I mean I got my package but it was made more difficult than it needed to be.
I have never in my life had so much trouble out of a post office as I have this one. This is the worst post office ever. The customer service is terrible and they are very rude especially the supervisor. She is very racist. Drive somewhere else for your mail.
I have had three pieces of mail go missing since June. Two were said to be dropped in my mailbox and one on my front door. Neither of these things happened. I’m absolutely livid that this continues to happen and no one is held accountable. Use UPS or FedEx. USPS in this town is absolute trash.
The last 4 times that I have ordered something for delivery, my package has sat at this facility without being delivered on the day that I am supposed to get it. Tracking CLEARLY says that it was received at the Post Office but it just sits there. This branch needs a serious cleaning out.
I’ve never in my life had so much trouble out of a post office as I have this one. My mail was sent back because they said I moved. I check my mail everyday. The lady across the street didn’t receive her mail because they put in in the her neighbors mailbox, now I am missing packages that say they were delivered but have not been. It’s honestly never ending.
I went in today with a question about a problem I was having and was waited on by a lady named Elizabeth. How this woman ever landed a position up front working with the public is beyond me! Her personality was awful, and she was not helpful at ALL! I got the impression that she hated her job,the world, herself, and me!! Im serious.... you definitely dont want this woman waiting on you if you can help it!! #BadExperience
My mail lady always sends my package back to post office cause she dont wanna get out the mail truck and deliever she always puts its a dog in the porch liesssss
Terrible customer service. My package should have been here by now, but it still is not. The system still has it in Florida. I have called and been placed on hold every time for over an hour, and yes, Ive sat through it about 4 times now.
I attempt to leave my mail at night in the outside box lastly, It has been full and overflowing with mail. This is unexceptable. It allows for anyone to come alone and steal peoples mail.
Horrible service. Hours say open till 5 but will not answer phone within last 20 minutes. Delivery drivers are horrible and dont knock on the door or even attempt to see if customer is home if at all possible.
Said the delivery was attempted, and yet i didnt receive any notice at my door or mailbox.. heard no doorbell or knocks at all
I wish usps would just go bankrupt they absolutely suck can’t get a person on the phone to save your life absolutely worthless they are a joke
They bc are very rude. And unprofessional. Attitudes are very nasty
They NEVER answer the phone. And some of them straight lie to you face. Ive been waiting on fowarded mail for over a freaking month!!! They suck
If at all possible-use another location. This one seemed to go out of their way to make things difficult! Not my first AWFUL experience here!!!
My mail missing coupons from my mail I dont receive the coupon they been missing three times now and they should fixed this ,,.
The staff are a wonderful group of people and the wait time are notlong
HOPE N PRAY YOUR PACKAGE DOES NOT COME THROUGH HERE THEY STEAL FROM PACKAGES RETAPE THEM AND TAMPER WITH THEM AND WONT ADMIT IT EVEN WITH PROOF! BECAREFUL!
Very poor customer service. Most the employees are very rude.
The two ladies and one gentleman that always are up front are amazing.
I was mailing my Dads ballot.
Friendly. Helpful. Love going here. I go no where else.
Always great service.
Once i felt asleep waiting in line
They suck
They need HELP!
Wonderful people
5 ★
I work there.
People are rude
Total reviews rating 2.9
47 Reviews for United States Postal Service 2023:
Review №1
2022-05-06I have visited so many different USPS offices, but this one is one of the best based on the service they provided. I had to mail a package. I was in an out within a few minutes! The lady was friendly and efficient. I dont mind coming back to this post office again.
Review №2
2020-01-17Man but are the head folks at this place rude. I had trouble once with my mail not getting to my home correctly after a move and it was just a horrible experience trying to get it all fixed. Most of the people at the counters are nice, but you get above them and they could care less about you even if they are creating havoc for your business or your life. No joke, and no other options.
Review №3
2022-02-06On Wednesday, 02/02/2022, I was at the Post Office in 30117 Carrollton, GA, to drop off several prepaid packages to different receivers in multiple US States. When being asked, I truthfully declared that the contents of the packages contained shotguns, unloaded, and no ammunition in the boxes. The teller said The Post Office doesnt accept weapons for transportation.. I was mentioning Publication 52 - Hazardous, Restricted, and Perishable Mail > 4 Restricted Matter > 43 Firearms > 432 Mailability > 432.3 Rifles and Shotguns, where under sub-paragraph d. it clearly states Rifles and shotguns may be mailed by a non-FFL owner domestically to a FFL dealer, manufacturer, or importer in any state. The teller was not interested in any reasoning and did not read the provided printout of the publication, so I asked for a Manager. I was forwarded to Greta Gamble-Johnson, a supervisor who had USPS tag which was expired in 2019. Again, I stated my request and produced the mentioned publication. Mrs. Gamble-Johnson was not interested in the written rules either, did not read it, and every time I pointed out the obvious text of her own rulebook, all I got as an answer was multiple times We do NOT accept firearms here for shipping and You need to have a license and show your paperwork first. I also asked her to involve her next manager, she went to the back office and came back literally 10 seconds later, saying that the Postmaster of the office confirmed that they are not accepting any firearms for shipping. I was denied the opportunity to speak to the Postmaster him/herself, and was threatened to leave the premises immediately. An official complaint with the USPS Postal Inspector has been filed.
Review №4
2021-11-06I really appreciate the staff and Mr. JOEY. Has been very helpful and wonderful to work with. Over 15 yrs. When I was returning back to Germany. He made sure that all my zip code,labeling was correct. It was a blessing to know that you could trust in him. Great job well done Mr.Joey takes pride in your mail. Thanks for all that you do for others.
Review №5
2021-07-12Ive always had a great experience here at my local post office. I dont know what a review will do, because if you need to go to the post office... then you need to go to the post office.But Ive received prompt service. Everyone there has been nice and helpful. I cant disagree with any negative reviews as I wasnt there, but they do surprise me because after a decade or more of going here Ive yet to have a bad experience.
Review №6
2021-06-01I would like to give this post office zero stars. I have lived and got mail in Newnan, LaGrange, even on a cruise boat while working on a cruise ship, and never had so much bad customer service from the postal service. When we moved to the city 4 months ago we did a change of address form at the post office immediately. We kept receiving pounds of mail from the previous tenants. And our mail was getting lost in it and having BIG question marks on the front even as we were writing changed address/wrong address on the others mail and putting it back in the box to which the mail lady was leaving it our box and not taking it. So I put a sticker with our names in our box and took the tag out the box to let the post lady know who were only living here at our address. She put the tag back in with the old tenants name and our name and a note saying leave alone old tenants mail and dont touch her tag or we wont get mail. I put my sticker back in with a note saying leave my property alone and she took it off. I put another sticker in with my name but super glued it and she left it as I left her tag. I have not received much of my mail including important documents from IRS and DDS or coupons. I had to go to the post office twice to get them to get her to acknowledge the others dont live here and change her damn tag and stop leaving pounds of the others mail in my box. And looking for my important documents to which the supervisor called her up and addressed her and girl then said since I was standing there she would let me know my mail was states to be incorrectly addressed by the post lady with a wrong apartment number as if I am stupid and dont know my own address. Which was a lie. I confirmed with DDS that they did have the right address. They are resending my licenses with my changed address. I had to go to DDS and do the process of getting my license twice after moving here because of this spiteful postal carrier lady. These postal workers are trifling incompetent lunatics. The culture is all wrong and lending to horrible customer service. Need better leadership and new carriers. We went back to DDS who confirmed our address were not written incorrectly the first time. We have received a change of address confirmation in the mail today that is 4 months late from the old residents changing address. And we called the post office and they said it appeared we wrote our address wrong on our new address form which is a lie!Update: A week later my heat has been disconnected because I never received my bills in the mail. Now I have to wait for a scheduled reconnection and have no hot water for cooking or getting ready for work. I confirmed the heat provider has the correct address to have cut on my heat and cut it off but the mail carrier who has the correct address from the heat provider has not been putting my bills in my apartment box. This is an absurd mail carrier claiming I dont know my own address and have given the wrong one to the senders of my mail. Carrolton must be where crazy mail carriers get away with crazy bad customer service despite having a government job. Every one that handled this situation for me at the office and the carrier should be fired for the harm they caused and allowed.We changed our address last week the same day months after the last tenants move that very late we received a change of their address confirmation. We received an immediate confirmation of our address change today less than a week after we changed it and three months of not receiving our mail the same day our gas was cut off today Tuesday 05/11/21.There are not enough expletives to describe how appalled,angered, indignant I am that this problem has been going on for others for years before we moved here. No leadership to stop it. For us our first 4 months to the city causing our family unnecessary stress and loss thats for a quarter of a year some welcome. Hateful and spiteful service.06/01 no licenses still third trip to DMVChanged address still receiving mail from old tenants and now coupons again
Review №7
2021-06-01I called the Carrollton Post Office this morning (June 1) right as they opened and was greeted by a lovely woman who was kind, understanding, and an overall delight to speak with. I am not even from Carrollton, but had a hiccup with some Mail, but I would love to offer my 5 star feedback to this post office.The negative reviewers simply don’t have any patience or understanding of the magnitude of our Mail system, it seems. :/
Review №8
2021-03-17Had a driver decide that since he forgot to deliver 2 of my packages today he would just say that he couldn’t because he was too lazy to walk back upstairs once he found them in his truck, he did however bring 3 packages to my door. 2 of which were so small they could have easily fit in my mailbox.
Review №9
2019-03-28Avoid this post office if you can. We consistently have packages saying delivered. That aren’t being delivered. Then 1-3 days later they’ll stick the note in the mailbox saying they attempted delivery 1-3 days before. Contacted the post office and I’m told that the carrier isn’t doing what they are supposed to. This has been going on for over a month with more than 2 packages being completely lost. This is the worst post office I’ve ever deslt with. Is no one checking to see if anyone is doing their job? A delivery person isn’t doing deliveries right and no one notices that? Poor work ethic and even worse management to not know what’s going on in their offices.
Review №10
2021-05-12This is a nightmare called an American federal service. The Carrollton post office is run by illiterates who keep returning my mails. It doesnt even fit to be a part of the United States. Third Worlds are better than this.