US Auto Sales in Athens
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Athens, Clarke County, Georgia, US
Service options
Site: https://www.usautosales.info/
- Monday:9AM–7PM
- Tuesday:9AM–7PM
- Wednesday:9AM–7PM
- Thursday:9AM–7PM
- Friday:9AM–7PM
- Saturday:9AM–7PM
- Sunday:Closed
US Auto Sales in other cities:
Fantastic experience all around! Gonzo and Michael are the best, but the whole team is great. Filled up my tank so the way since I had to come back after I got the car and when I had to return to fill out more paperwork they filled the tank again! These guys go above and beyond and definitely arent your average stealership. Would recommend to anybody needing a car without great credit or much cash for a down payment. They work with you for anything.
My husband and I bought our first vehicle from here yesterday. Michael and Allen were both phenomenal! This is my husbands first time buying a car and they made it the most memorable experience for him! They were extremely understanding of our situation and did their absolute best to find us something affordable and functional for our family. We are beyond pleased with the service! Thank you Logger and Allen!
I CANT EXPRESS HOW HAPPY I AM!!!!! I went to 2 different locations (wasted 4 days) and both was terrible experience to the point I wanted to give up and cry! Gonzo called me because the car I wanted was at his location , WHEN I TELL YOU THIS MAN DESERVES A RAISE, BIG VACATION, a SHINING Gold work desk, etc everything he worked his magic and I got in my car within 24 hours. Due to my work schedule they was able To meet me with my car! Thank you Athens location BIG THANK YOU TO GONZO AND MRS CARRIE!!!!! Please please if you neee a car please ASK FOR GONZO (do not go to Stone Mtn nor Jonesboro area)
Michael was amazing. He immediately got the process started and was very informative. He didn’t pressure us to purchase anything but we were able to find a great car! It was such a fast and easy experience! Michael is the man to see and we will be back to purchase our next vehicle !
Gonzo was awesome! (Everyone in the building as a matter of fact.) I’ve always been so iffy when it comes to used car dealerships. (I’m extremely skeptical.) I can honestly say, I had the best experience. I 110% recommended anyone in the market for a newer car, to give US Auto Sales your business! I was able to get THE CAR I wanted for the price I wanted WITH a reasonable down payment. (Not to mention the payment plans for your down payment too 😉.) Thanks to EVERYONE working that day..Carl, Gonzo, Alan and Bonnie! You guys are the best.
I had a great experience at this location. Working with Gonzo was a pleasure! He took the time to explain everything that I had questions about. He is very knowledgeable about cars! The entire staff has great customer service. The car that I wanted was not at their location, so made a way for me to get my car transported within the same day. Im very satisfied and I do recommend US Auto Sales Athens, GA.
I would like to say that my experience here has been absolutely great. I had to purchase my second vehicle from US Auto sales (Athens). The staff as a whole was extremely helpful in helping me find not only my first vehicle but also my second. I want to give a special thank you to Michael Hendrickson. I appreciate the time and effort you spent in helping me on such a busy day. Thank you for not only being a great salesman but also a friend. I will definitely be coming back for another vehicle and will recommend everyone who needs a vehicle. Your staff is top notch.
Gonzalez was very patient and honest. He understood what my family needed in the size and features of the car and our price range. Not only him Mr. Alan was A-1 all the way being the Manager. He work wonders for us and got the best ride for us. I can say that I am one pleased customer.
Ok, but when chatting online the person kept asking for my email address, phone number, etc. when I only had a question about rather they reported to all three credit bureaus. This is something he should have been able to answer while I was talking to him without having to call or email me back with an answer. Truthfully I get enough junk email, phone calls, and spam already and felt like his request would only be an invite for more.
I had the best experience with Jorge and Pow in yesterday !!! They made it happen and I left with a SUV that I wanted and I could afford !!! Im truly grateful for their kindness and patience!! I definitely recommend US Auto Sales to anyone who needs a car and dont have much to put down!! They even work with you on the down payment!!!! GOD bless US Auto Sales !!! Im forever grateful!!!!
The guys here at US Auto Sales in Athens, Ga was absolutely amazing. Alan Pepper and Carl Whitworth were very understanding and had awesome customer service!!!! Id refer my friends to US Auto Sales in a heartbeat. They both went over and beyond to assure me that i got the best deal possible. It was the car buying experience Id expected. I also dealt with Bobbie Pinkstaff to sign all of my paperwork. These 3 wonderful people were absolutely amazing!!
I had a wonderful experience at USA auto athens with gonzo and Alan. They were helpful with all my complications. And made sure I left satisfied. Even with all the problems I had they still made sure I was satisfied. I appreciate them and would recommend anyone to buy a vehicle from them.
All I can say is if someone tells you not to do business here then you better listen like we should have. We got a vehicle from here not even 2 weeks ago and the alternator and wheel bearing went out on it 11 days later. Then I have to find my own auto shop to have it taken to which by the way the owner called me and said Im sorry I dont work on their vehicles because I have had 2 people in the past bring them here and he was never paid through warranty so the customer had to pay for it. I will never do business here again and lets just say I learned the hard way. The manage also wanted to let me know if it wasnt covered under warranty I would have to pay to have it fixed.
US Auto Sales in Athens took great care of me! Gonzo & Alan made everything so easy for me. I’m a first time buyer so I was very nervous & skeptical, but they put me at ease & put me in a new car! I highly recommend you take your car buying business to these gentlemen!!
10 STAR REVIEW IS NOT EVEN ENOUGH TO RATE THEY ARE AMAZING.EVERYONE PLEASE GO SEE POW POW THE Asian Assason he is an amazing Manager and he will treat you right he is phenomanol I would not recommending going anywhere else let Athens US Auto Sales get you in the next car today no matter what your situation they will treat you right and u will leave feeling amazing and that you will return.SHOUT OUT TO MICHAEL I would recommend him to anyone he is very professional and really listened to your needs what an amazing experience today. We went in after bad family experience with no hope and they treated us like my mom and I were still someone also. OMG. WOW. 5 STAR could not even be the score i would give It should be more like a 10. My experience from the 1st dealership was not good and i had bad feeling. But today out of the blue I got exceptional help from Michael from the moment we talked on the phone his prime reason was to make sure that we would leave happy He really listened to our needs and took extra time to make sure he could get s in a car. He showed you that he was their for you and really listened to your needs and that you were important We are so great ful and we will always go back to this location. 10 STAR REVIEW....SHOUT OUT TO GONZO for helping us with all of the paperwork and taking extra time to explain things to us today late after hours that was exceptional what an amazing team at this location.
Me and my husband just purchased a vehicle from here and the experience we had was awesome. They were very professional and helpful. I had a guy ALEC HARPER who helped me and he was awesome I definitely would recommend coming here. Especially if your credit isnt that fair they will more than likely get you approved for something, and if they dont have with you are looking for on their lot they will transport a vehicle from one of their other locations. Make sure to STOP by here if you are looking for a vehicle!!!
Blake was amazing !!!!! He called us and stayed after hours(3 hours after close) to make sure we left satisfied!!! He was very friendly and broke everything down! He wasn’t just there for the sale but truly wanted what was best!!! I would recommend him to anyone that I know in need of a vehicle!!! Thank you so much Blake!!!!
Awesome sales team!!!! I visited Gainesville then Lawrencevile locations and to say the least I wasnt impressed with the customer service. However, I went to Athens and met with their Amazing sales team who actually went to Columbus and got the car I wanted. Thank you for your Awesome customer service you are greatly appreciated!! Love my new car!! They went above and beyond the call of duty to get me the car I wanted.Thanks Again,Kimberly Keenan
I respect everyone in this dealership because there team players and do what they can to get the job done. I’ve been to other dealership but Blake, Allen, Gonzo and Ms. B we love y’all. Keep up the good work and I’m not saying this just to say it but I’ve bought 2 cars from this dealership and there problem is awesome. 🤑🤑🤑🤑🤑 George your car today promise you this guys can make it happen.
My mother Tasha just purchased a car with US Auto, and she is so amazed at how GREAT the customer service was. They didnt crowd us and try to sell us what we didnt want. Alec Harper let us approach him. He answer all of her question, and all of my dad question with no hesitation. In the words of my mother Tasha, Great customer service is hard to find. Thank you Alec Harper for helping a very well deserved Disabled Veteran purchase a car with no stress. Keep up the good job.Sincerely,A happy daughter of Natasha RollandJourney Rolland
On 2/27/2019 I had the best experience in Car buying. I first called and asked questions about the Dealership and their vehicles and got all the info I needed. I told my Sales Associate what time I would arrive and he said he would be waiting outside when I pulled up,and sure enough he was (Blake) thanks for a great experience and all the other Staff also,my time was important I recommend anyone to go and purchase a vehicle from this Dealership,and dont forget to tell them Vashawn Renfroe sent you Have a Blessed year.
Michael Hendrickson is amazing if you have any needs for a new car make sure you go see him. He truly cares more about his customer than anything else and will do whatever it takes to get you in the vehicle YOU WANT!! He even drove two hours to Atlanta to get the car I wanted so I could have it the next day!!!! Amazing people here at USAuto Sales in Athens. ESPECIALLY MICHAEL!!!!
Man I walked in with high hopes, and a prayer. Gunzo, Blake, and Mr. Andy stood awaiting my entrance. First statement from Blake made my day, “let’s get you in a car”... These men were definitely accomplished the goal to get me my car. I was awaited with immediate service and withstood patience with me all the way to the finalization period. I am very pleased with this staff and in other words with my overall experience at US Auto Sales in Athens, GA...Go on and give these guys a visit, They will put you in a car 😂😂 literally 🙌🏾
Out of all the stores and locations, and dealerships I went to, I didn’t get greeted at them, the way I did here! They were absolutely amazing! They understood what I was looking for, they were quick and efficient. I went at 5:30 and they closed at 7. They stayed a little over with no complaints at all! I’m was very impressed.
I have to take a second to give these AMAZING GUYS a ROUND OF APPLAUSE!!! Alec, Blake & Tony, WE TRULY APPRECIATE YOU GUYS!!! They took time out of their busy schedules to help me find the perfect car!! I couldn’t have done it without you guys!! Also, I have to thank Maria for her time and patience... lol!!! I definitely will send more people to y’all to become a vehicle owner!!! THANKS A MILLION!!! -Ken & Quan
I was told that I could make monthly payments upon getting my vehicle with TWO witnesses. Once I started signing the paper work I was told that the payments will be 176 a biweekly because it will be cheaper and that the price included the warranty. My payments are 216 biweekly, I called to speak with a sales rep and discussed with them what was told to me and she stated that they dont do monthly payments you have to pay however you get paid (which is quite ridiculous considering people have other bills). So everything I was told were all lies with doing business with this company! Worst experience ever
My Fiancé and I just got Great car from here and Jorge and Alan were great to work with.We had to test drive a several cars because we were very particular on what we wanted but they were very patient and understanding.I recommend if you’re looking for a great car to buy go see these guys!!!!!
The manager and sales man, was so helpful, even helped me get the best price there is and made sure I was comfortable with every little detail there ever was, and had an answer for every question! Even went out of their way to go and pick up me a car from another store and had it at the dealership within no time!
The entire staff went above and beyond to help get me in my “new” car. My car was transported from Augusta to Athens and I didn’t have a way home. The young lady in the office went out of her way to bring me home at her own expense. They kept me informed when my car arrived in Athens and when it was ready for me to pick up. I will definitely refer people to US Auto Sales in Athens after being treated so fairly and respectfully! Thank you to all!!
Hey Blake,late posting I cant be more happy with my car I purchase on June 3rd 2019.Blake is your man!!! Blake can sell the you the white off rice lol!!! Blake is really good people US Auto is a great place to buy your next car.their friendly nice ppls.way to go Blake thank you.
I bought a car in Covington Ga. I put $3000.00 down and my payment was still high. I was paying $270 bi weekly. What I didnt realize when I got paid three time in a month. I had to pay that extra payment. The salesman told me if I fell behind that extra payment would help me. After talking with the account person in the Lawerencville Ga location confirm that was not the truth. I even ask could I refinance the car the answer was no. I had hit hard time when I lost a good paying job. My payments was always on time. US Auto didnt care at all they just wanted was there money or kill switch your car. As I was talking to a rep what if I have a life or death situation and I had to leave in a hurry. My car was my only transportation and the rep responded back I should make my payments on time to avoid situation like that. In January my car was totalled. The insurance paid it off. Even though I was going to purchase a car again through them. I couldnt get the car I wanted so I went elsewhere.
The entire process at the US Autos of Athens was very straightforward and about their business. A job well done to Alec who worked very hard to secure a car within my means.Blake for going over and beyond to appease the guest and marie for keeping me knowledgeable on US Autos terms. Ishmael was polite and curtious as well.Thanks for a job well done.
Run as fast as you can away from here. My husband and I have paid since 2016 on his car and never had an issue until now. Now every time we make a payment, the car is able to be cranked once and then when we try to crank a 2nd time, it is shut off and won’t do anything. This poses a HUGE problem when it happens prior to their business hours and you can’t get anyone to help what so ever. Right now, I’m currently late for work, husband is going to be late. All because my husband’s car is at a gas station, and won’t crank even though payment was made.Unless you want to be stranded, don’t give US Auto any of your business. Find someone else.
I have already financed 2 cars from here with gonzo..one of the best people we have dealt with...because he took so good care of us the first time ...we financed our second car with him the second time...he’s the best person to have to find you a car that’s reliable and trustworthy....all staff and manager have been nothing but amazing...Thank you gonzo for the best customer service and helping us with both of our cars..we will def be back and have recommended many friends to you.....so if your looking for a good car and reliable staff this is where you need to go ...ask for gonzo ...!!!!
They are honestly a great helpful respectful work team and they will try their best to get you in in what you’re looking for . First time going to them and already thinking on coming back in the future for another purchase ! Highly recommend this place . They’ll work w you
I would have given them more stars just for helping people who couldnt get a car through a traditional dealership......but I didnt appreciate the Office Manager (from another store) calling me and telling she has to get 10 cars sold while at this location. I am not a sales quota, I am a person. I also didnt like that they would have chosen the car for me instead of focusing on what I want not on what they were trying to sell.
Blake has done it again another satisfied client he go beyond to make sure you get the car you need for the right price you can afford if you ever need a car go see Blake I guarantee you he will take care of he is like channel 5 action news DEDICATED DETERMINED AND DEPENDABLE #GOSEEBLAKE!!!THATS MY GUY....
The team there make you feel like youve known them like almost family and Im not just saying that they make you feel really comfortable where you can just be yourself and be relaxed and trust that youre in good hands I definitely will recommend my friends and family it was a great experience☺
I appreciate everything us auto did for me because I need a car for work I just brought my car about 5 days ago and Im still waiting on my key fobes key remoteless for my car havent received it yet also no floor mats was in my car wow what a dealership that why I gave them 3stars I thought u sastifiy your customers not ignore them
Very good at taking payments but very poor at customer service or getting the things done like tags, Tiltles or info sharing with your insurance company. In my case two times US Auto sales charged me for there insurance even with all the documents required at purchase. That took several phone calls and faxes. NOTHING COMPARED TO WHAT IM GOING THRU NOW!! I MOVED TO A DIFFERENT STATE. WAITED IN LINE AT DMV 2 HRS ONLY TO BE TOLD THAT I DIDNT HAVE A COPY OF MY TITLE AS REQUIRED IN NEW STATE. MY NEW STATE SAID SC DOESNT HAVE TITLES AND THEY WOULD REQUEST AND CONTACT ME WHEN THEY GOT IT. 1 MONTH LATER I GOT A CALL FROM ALABAMA DMV SAYING I NEED TO CONTACT US AUTO SALES CAUSE THEY HAVE REQUESTED 3 TIMES. EACH TIME THE US AUTO SALES REP SAID OK. SO AT 11:15 AM I STARTED TO CALL US AUTO AT THE 9TH TRANSFER GOT A YOUNG LADY IN THE TITLE CLERKS OFFICE WHO SAYS THE TITLE LADY IN CHARGE SAID SHE HAS GOTTEN NO REQUEST AND GAVE ME A FAX #. SO HANG UP CALL DMV AND TALKED TO THE TAG LADY AGAIN (FUNNY HOW I CAN GET THEM SO EASY AT THE DMV AND CANNOT AT US AUTO SALES) SHE SAID SHE WOULD SEND IT A 4TH TIME TO THE SAME FAX # SHE GAVE ME WHO HAS SAID OK THE 3 PREVIOUS TIMES. I CALL THE YOUNG GIRL WHO I TALKED TO AT US AUTO TITLES OFFICE AND ASKED TO TALK TO THE LADY SHE KEEPS TALKING TO. SHE DOESNT TAKE CALLS ME WHAT DO YOU MEAN?? HER WE GENERALLY DONT GIVE PEOPLE CONTACT WITH HER I WAS GOING TO TELL HER THAT THE LADY IS GOING TO SEND IT NOW AND BE ON THE LOOKOUT. MAYBE THIS LADY IS THE PROBLEM????!!!!!! I HAVE 9 DAYS BEFORE MY TAG IS DUE AND ACCORDING TO THE US AUTO YOUNG LADY THE REQUEST WILL TAKE 7-10 DAYS.. I MEAN COME ON MAN!!!!!!
WHAT AN EXPERIENCE!!! AWESOME AWESOME AWESOMMEEE!!! JORGE WAS AN OUTSTANDING PROFESSIONAL, EFFICIENT AND WELL ORGANIZED,. JORGE WAS HONEST, LOYAL, RESPECTFUL, AND COURTEOUS!! YOU SHOULD COME TO ATHENS US AUTO SALES, THEY ARE LEGIT AND TRUE TO THEIR WORD. I WILL BE BACK TO BUY ANOTHER CAR. ENTERPRISE LIED NOT ONCE BUT TWICE!!!IT TOOK ME AS LONG AS IT DOES TO GO THRU A DRIVE THRU AT MCDONALDS!!ALAN ALSO AWESOME AWESOME AWESOME, THE EMPLOYEES HERE ARE EXCEPTIONAL!! ALAN MADE ME FEEL COMFORTABLE AND CONFIDENT IN PURCHASING MY VEHICLE. AND ONE MORE PERSON MISS BOBBIE HANDLED THE SIGNING OF CONTRACT SMOOTH AND EASY WITH NO TRICKS OR LIES!!I LOVE ATHENS US AUTO SALES!!!HURRY ON DOWN AND PURCHASE YOUR NEW VEHICLE!!GOD BLESS YOU US AUTO SALES IN ATHENS!!!
Never ever buy a car here, had my car for a week and could never figure out where all the bugs were coming from until I found a spider nest and carpet Beatles under back seat, along with airbag and engine light issues I was told there not going to fix anything and was advised to put a bomb in my car, all on a fixed income Alan told me he doesnt know what I did to car when I left in it, very dissatisfied with service here.
MY MOTHER ANGELA JOHNSON PURCHASED A 2007 CHRYSLER 300C NOT EVEN A MONTH AGO AND WE ARR HAVING PROBLEMS AFTER PROBLEM THE CAR STALLS CUTS BACK AND JUST LAST NIGHT NOVEMBER 1ST 2016 THE CAR RADIATOR BUSTED AND THE CAR BROKE DOWN KEEP IN MIND AFTER INTREST AND ALL THE CAR WAS WELL OVER PRICED AND THEY CLAIM ITS BECAUSE THEY HAVE SUCH A GOOD WARANTY AND ALL THEY CARS GO THROUGH INSPECTION AT THIS POINT I BELIEVE THEY DONT INSPECT OR CHECK NOTHING JUST PUT THE CAR ON THE LOT WHEN IT COMES TO GETTING THE CAR FIX AND GETTING A CAR TO USE WHILE MINES GET REPAIRED YOU HAVE TO GO THROUGH WAY TOO MUCH HOW DO THESE PEOPLE EXPECT FOR CUSTOMERS TO PAY FOR CARS THATS BREAKS DOWN AND WE DONT HAVE NO WAYY TO WORK!!!!!!! THIS PLACE IS NO GOOD
Total reviews rating 4.4
199 Reviews for US Auto Sales 2023:
Review №1
2022-06-17I have to say these guys are the best.seriously. They stayed late just to make sure I had the right car. The lady was super Laid back and chill. Gonzo got me in my ride. One that made since for my lifestyle. And the other guy was hilarious and amazing. He cheered me up when I thought insurance was going tk mess the process up. He said he would stay and wait for the fax even after closing. Plus hes a great photographer. 😂. Seriously. Go get you a car from this place. They don’t lie to you about stuff like other salesman do. They are very straight forward. If you get to know them, they will straight up tell you if you’re picking a car that won’t fit your lifestyle or may cause you issues money wise. I was going for a totally different car. One that would have made THEM more money. But they didn’t hesitate to warn me about how high the insurance and maintenance would be. They are honest people. I can tell it’s more than just selling cars to them. They don’t judge and work with you on down payments. This is the best group of people I’ve ever bought anything from. And I’m a businesswoman myself. So if I’m bragging on someone else’s skills. They’ve got them! Plus they are Very sweet and honestly fun to be around the office with while you’re waiting. Come here. I don’t lie on my ratings. Come to Atlanta highway us Auto and get your car.
Review №2
2022-05-15Me and my fiancé tried many places before finding this place here in Athens, Ga. We personally loved how everyone was so friendly and helpful and most importantly how honest everyone was. Had the pleasure of working with Mr. Reginald and loved the way he treated me as a person rather than just a customer. He took the time to find out more about me and my family and more than just the money side of things. Definitely suggest anyone looking for a vehicle even if you don’t think it’s possible go talk to the great people at us auto sales and they will do there best to get you into a great trustworthy vehicle just like they did me. Don’t forget to ask for Mr. Reginald and he will be more than happy to do whatever he can to help you out.
Review №3
2022-07-08Great experience, fast service!! ASK FOR NIKKI!! Loved her!!UPDATE: I had my car 3 days and the break fluid hose had a hole in after Pep Boys had 3 days that finally gets fixed, and then I received a call about a transmission, so I’m currently still without a car. The rental was only covered for 1 day and I still had to come out of pocket for that.
Review №4
2022-08-06Went in yesterday in desperate need of a car. Nikki was nice. Told them we had 1000 but would prefer less for down payment. They said no problem so we waited over an hour for approval. Then they needed 15% which for the cheapest car on the lot was $2700. I understand trying to make a sale but if you know we dont have enough for ANY of the cars down payments, why did you make us wait. Yeah, you approve 98% of people, but when the down payment is impossibly high for people with no/low credit, youre not REALLY approving them. Also, we dont use credit, we use employment history, so why did you checkour credit and then base our down payment % on it. Idk.. Nice people but waste of time if you dont have thousands
Review №5
2022-05-14Alec, Nikki, and Reggie were amazing! They helped me out so much and I couldnt be more thankful for them! Im so happy with my new car thank you guys so much!!
Review №6
2021-10-20I had some issues w my purchase and Pao made it more than right. My exchange was painless. He treated me fairly and made sure I was 100% happy! Thanks Pao!
Review №7
2021-08-16I sold my car at the USAAutosales in Athens and they were great!! They gave me a great offer more than what I expected! I would recommend them if you are looking for a new start!!
Review №8
2022-04-29My husband and I purchased a car from us auto five years ago. When we purchased from athens Ga they kept a key and fob and was told when loan was paid off it would be returned. When the car was paid off no one knew where the key and fob was. Pow ( manager) from Athens Ga came through for us he had a new key and fob made and brought to our home. Us Auto and Pow made sure we were taken care of.
Review №9
2022-06-18I just traded in a car I had with them for a different car today. Even though I didnt have everything I needed they worked hard and got it done for me. Thank you guys, I am forever grateful.
Review №10
2022-05-13Nikki is the sweetest I came in needing help with getting a vehicle her and the whole staff got me in the car that I wanted! Everyone was professional and great