Delivery
Yes
Volvo Cars Athens in Athens
Categories
Location on the map
Athens, Clarke County, Georgia, US
Service options
In-store shopping
Yes
Accessibility
Wheelchair-accessible entrance
Yes
Offerings
Car wash
Yes
Oil change
Yes
Repair services
Yes
Phone: +1 706-914-2605
Site: https://www.volvocarsathens.com/
Site: https://www.volvocarsathens.com/
Opening hours
- Monday:9AM–7PM
- Tuesday:9AM–7PM
- Wednesday:9AM–7PM
- Thursday:9AM–7PM
- Friday:9AM–7PM
- Saturday:9AM–6PM
- Sunday:Closed
Comments (180)
Service was actually a pleasure! Carlos Gonzales made us feel comfortable, aware of what the scheduled service included, and followed up with a car wash and vacuum. Thank you!
I had all 4 tires and rims replaced on my XC40 as an upgrade and had a nice experience both with the staff and quality of work. I will be using them each time I can in the future.
We purchased a Volvo XC60 recharge in June 2021. The purchasing process went very smoothly (thank you Nate)and weve had no issues with the car until a few days ago when I had difficulty starting the vehicle and got a service required indicator on dash. I was able to drive to the dealership where Josh had the car taken back promptly for assessment. A software update was performed and I was on my way in less than 2 hrs which I thought was impressive for a non-scheduled service.
Kyle Harrison handed everything very professionally. He helped me throughout the entire process, from the internet to the showroom. He prepared as much as possible ahead of time before we drove in to see the car, it made the transaction very smooth once our decision was made to purchase the car. A+.
This was our first visit for a recall, but it will not be our last. We trusted this dealership with our daughter’s car, and we were not disappointed. They went above and drying with excellent customer service. I am so glad we switched from the dealership in Marietta. Thank you.
I drove to yo for 20,000mile maintenance and waited for it to be finished I was surprised when I was told 90 minutes later that my car was ready for me. Im very pleased with the courteos and efficient service. Thank you.Ron Stevens
The staff was very warm attentive and understood the problems I was trying to express. And they identified the problem and made all repairs. Thank you for your professionalism and time.
Very good and timely service, top notch service department staff.Arrived 1hour early and was out and gone by my appointment time
Personnel involved in setting appointments, answering questions, responding to needs of customers in-waiting, and returning vehicles to owners are exceptionally courteous and friendly, more than ever.The work done on the car has been professionally accomplished, with no repercussions thus far. The Service Personnel treat my Athens-Volvo-purchased, 14-year-old V-50 T-5 as though it were made of gold. They fully appreciate that their customers love their Volvos, and their service reflects that loyalty.Volvo now 16 years old and still thriving with great care from Volvo of Athens. Despite supply chain problems everywhere, our problem was solved -- slow and surely. Thanks to a team of exceptional mechanics!
The service staff here are very personable and answered all of my questions. If they didnt know, they quickly went and found somebody who did. Overall a very pleasant team of professionals and an attractively furnished area for customers to wait for their vehicles. They also hand washed my Volvo and sanitized it as well as a complimentary service.
Incredibly grateful to Josh and the staff at Volvo Cars Athens. We were traveling through town and got stranded with tire issues. They got us in immediately and helped us make the best decision for the safety of my vehicle.
I drove into service around noon the Wednesday before Thanksgiving. I had a sensor light that had just come on recommending that I seek service. They were most gracious in taking my car, solving the problem, and I was on my way. I was impressed with the way this was handled just hours before a holiday.
We had an extra hour in Athens today and stopped by Volvo Cars Athens to see if they could replace a part of the window roof that kept falling out. They greeted us with smiles and clipped the part back in and we were on our way in 15 minutes! They didn’t charge us anything and were super friendly! I will go back there to service the car for sure!!
Great service experience! Friendly staff and very knowledgeable.
Dealership was quick to express concern and get me set up for repair with a loaner vehicle. Repair was completed as promised.
I hate to write any negative review about any business. Though the service department has problems at this location. We purchased a new car and the tires have been an issue from the beginning. The service manager had me drop the car off for a few days with the plan of asking the tire company for a an exchange. They vibrate at certain speeds. The rotors have been replaced twice due to bad engineering and the most recent ones are vibrating right out the gate and they refuse to acknowledge the matter.When i picked up the car it had so much grease and stains on my seats from the service i had to have it detailed. No excuse for returning a customers car dirtier than when it came inThe service writer needs to learn not to treat customers with arrogance. I have had to get Volvo Mall of Georgia to fix things Athens would not. A much better choice going forward.
Josh in the service department for Acura was great. He explained everything that was done to our car, what needed to be done, etc. He kept us informed through it all. They even washed and vacuumed our car. We will not go anywhere else for service.Thanks JoshJanis Charping
When I brought my new car in to be serviced, everyone was so kind and so helpful. While I waited, several members of the team checked in on me to see if I needed anything. When my car was done, they made sure I was satisfied with the work they did.
WOW....what a pleasant experience buying a car with Volvo Athens was! Having driven my first Volvo for 177,000 miles, I knew my next car would have to be another Volvo because1)they fit me perfectly...I can see easily out of them2) they have the best cargo space. PERIOD.3) everyone I talk with agrees they are the safest car on the market4) the 4 cylinder Turbo in the XC70 gives good gas mileage5) the newest safety options are superb...especially the adaptive cruise control...that is a true game changer .I had done my homework on which XC I wanted and worked through the USAA Buying Service. The car that fit all my requirements was all the way down in Georgia. I live in New Hampshire, close to the Canadian border. With USAA, you get a verified offer, so when the dealership received the message from USAA, their manager, Jimmy assigned me a personal assistant, Eric, who put me in the hands of Andrew, the salesman.Andrew confirmed a few things for me, such as the fabulous 7 year/100,000 mile Volvo Certified Used Car Warranty, and the fact that this car had a heated steering wheel. Upon that news, I told Andrew I was on a tight timeline. I would fly down the next day to pick up the car and could he make all that happen because I had somewhere important to be the next night and needed to get on the road quickly. Andrew put me in touch with their finance person, Bethany, who confirmed how easy things would be because of their willingness to work through USAA.Andrew had a driver pick me up at the Atlanta airport. When I got to the dealership, we took it for a quick test ride. The car was EXACTLY as described. I had a few minutes to say hi to everyone who was part of the process and within an hour, I was on my way. My Volvo XC70 Platinum 4 cylinder Turbo is a dream car. A beautiful Java color on the outside, with a creamy beige on the inside. Drives exceptionally smoothly. I couldnt be happier. Thank you Volvo for making a high quality car that is fun and safe to drive and good to the environment. And thank you for everyone at Volvo Cars Athens for making the purchase easy and fun.
I recently bought a CPO Volvo XC60 from this dealership it was a quick and easy process although I experienced a great deal of headache after taking possession of the vehicle. The main issue is that I recently went to Volvo in Buford to have my car serviced and to have the USB port replaced as it was not working. After receiving the service report the brakes and the cabin air filter needed to be replaced. I mention the air filter to the ambassador car salesman at the time of purchase and he stated that it was replaced. But, I don’t understand in less than three months how it needs to be replaced again. My understanding of CPO is that everything should be in proper working order. The service team member at the Buford location mentioned that the brakes needed to addressed soon as some of them are in the red. This is an expense that I did not want to have after only have the car three months. I contacted the general manager of the dealership and expressed my concerns and he stated he saw no signs of negligence and would not offer any further assistance. I contacted Volvo USA and provided all emails and service reports and they redeemed themselves and reimbursed the $700 to me. I feel like the dealership in Athens sold me a car they stated was a CPO and in fact it was never inspected. If your looking to to buy a used or new Volvo I would recommend going to Volvo Cars Mall of Georgia in Buford GA. They have exceptional service! I was very impressed with service guy.
My experience shopping here was a warm welcome the first time speaking with my sales associate Kyle over the phone and at the dealership. He was followed up with the assist of Chris Middleton, Lexie whom made it like a family experience. To all other dealerships I challenge you to go up against this team, but please bring your A game because working with them they will score.To the public thats looking for a car stop by or call you wont be disappointed.Thanks, JamAlways will be a pleasure doing business with you all.
Joe and Robin were wonderful. We travel an hour to get to this dealership. We purchased out Volvo at this dealership. We will continue to make this trip for our maintenance/service because their kindness and expertise is outstanding.
Kyle Harrison is a Great salesman. Best price for my new S 90
My service experience at Volvo cars of Athens was the best, as always! They scheduled my appointment at a time that was best for me. During the inspection of the car, it was determined I needed new brakes, Barry called me and managed to work it in on that day before I went back to Augusta. You cannot beat Volvo Cars of Athens!
Go out of their way to make sure you are satisfied. Everyone very nice and professional.
This was the second car we had bought from you guys in right at a year. Several times during the demonstration my wife asked about android play and why it wouldn’t work and she was told on several occasions it was her phone. Never once during the buying process we’re we told that Volvo had taken that feature off all of their cars for the ‘22 year so they could make money off the Google Play program after your 3-4 years free program was over. My wife almost bought a new $1500.00 phone because of this, that would have just been great…. Additionally, we signed paperwork that we were owed a sunglass holder which Elliot said he would send to us, here we are almost a month later and still no sunglasses holder. The only high point of this process at this point was Lexie the finance manager was pleasant to deal with and had everything ready and in order when she called us into her office. Overall, just not very happy with the experience especially since we eschewed Gwinnett Volvo which is much more convenient for us to come to you guys where we had great service the first time. Not sure that will happen again
Billy, the salesperson, did a nice job of getting me the vehicle I wanted. This is my third leased Volvo (SC90) from these people, and I am yet to have a disappointing service experience here in Athens. My only complaint is the challenge of getting in and out of the third row seats. Love the active and passive safety features, and love to travel in my Volvo.
The purchase experience was fine but it took over 5 hours to complete the sale then work out way to signing the paperwork. We were at the dealership so long I asked the finance manager if they were gong to buy me dinner. Also, there was a pretty hard sell on the extended warranty I didnt want or think I needed. Those reasons earned the dealership 4 instead of 5 stars.
Barry in Volvo Service is great. He is attentive and fair, and the older yet still special Volvos I take in always get fixed definitively. Ive been going here since 2006, and the service department is currently operating at the highest level Ive observed. Highly recommend!
Made a stop when my check engine light came on when I was new to the area. They worked me in very quickly and were able to resolve the problem and upstate a software issue at the time. Quick, clean, pleasant and easy to do business with. Hands above the dealer I dealt with in New Mexico where I bought the car.
Billy was awesome! Fastest car purchase ever! Paperwork was prepared in advance, we were in and out within two hours. Very knowledgeable , highly recommend!
From the time we purchased our XC-90 Volvo last September until its first service this week, I have been extremely pleased with all aspects of my interactions with Volvo of Athens. The people are friendly, knowledgeable, experienced and just a pleasure to deal with. I highly recommend this dealership. I dealt with Barry for service, which was done quickly and professionally. We purchased our Volvo through Billy—what an exceptional experience! Five Stars for this dealership all the way!
Came in at 5 pm on a Friday with a nail in the tire. Staff quickly patched my tire and washed my car. Excellent team- thank you !
The service was excellent. Service dept got us in and out as fast as they could
Chris Enix was exceptional. He follows up and has excellent customer service. The buying experience was amazing, quick and yo the point.
From first contact to delivery , everything was extremely professional , no push for additional products/accessories. Al Smith was fantastic , he answered all our concerns and helped us at every stage....Thank you.
We leased our Volvo here. Top notch salesman, great guy and I believe quite genuine in his role. If he goes somewhere else Id look him up to buy a car from him. He is the star I gave. Beyond that, forget it. We tried to schedule car pick-up for service - 3 times. They didnt show when they said, blew a day waiting. Never called for directions which would have saved hours. Then ridiculous prices on needed replacements. Did wash and vacuum the car before returning. Driver took 3 hours to drive the hour-and-a-half drive to return it. Very unhappy with the service side.
Its been frustrating to deal with volvo in Athens GA over the years. Called in two weeks ago and asked on the out the door price on the new XC40 recharge and it was like asking the most difficult question of all. I gave them my zip to calculate taxes and their fees on top of the asking price and still havent heard from them. The word of mouth in Athens regarding volvo dealership is on point indeed.
I had an excellent experience with my recent 2 year service at Vovlo Cars of Athens. The appointment was made at my convenience and the work was done in a timely fashion. The service manager was informative and kept me apprised of the progress at every step. And my car is now running like new.
I live in Hendersonville, NC and the car selection in my area in subpar. I have been contemplating the idea of a new car for months. So this particular Saturday morning I received a phone call from Brandon. His kind demeanor over the phone, and the metion of cookout to my husband. lol. My husband, myself, and our sweet mannered doberman Booker, were off for a 2.5 hr. road trip. The staff treated us with such kindness. Including staying a bit late to seal the deal on our brand new 2021 Acura TLX SH-AWD A SPEC. Brandon even washed the new car while we were signing our papers since the service department was closed that day. He didnt want us to drive away with a less than shiny new car. My husband and I have never purchased a new car before. We are certainly glad we bought it here. Well worth the drive. Even after our purchase Ive gone back for those few extras Id like for the car. They still greet me the same way. Although disappointed when I dont have the dog with me. Apparently somewhere in all those papers we signed, the deal became that if I come back the dog had to too. Anyplace that loves our dog as much as we do is a winner in our book.
Dianna is a tremendous asset to the service team at Volvo. Her leadership has made me love my dealership!!!! It takes commitment, kindness, and efficacy to earn 5 stars for service. These are 5 stars well deserved! Thank you Volvo; I love my car AND my dealership.
During a difficult time ~ Covid 19 ~ the Service Dept. did an exceptional job.They had a loaner car ready for me ~ and processed all necessary paper work promptly! When my car was returned, there was a plastic shield on the steering wheel and seat. I was told the car had been sanitized as well.They are very professional and courteous ~ which I really appreciate!
Elliot was very helpful and honest in my experience helping me purchase my car! He knows how to work with college students.
I purchased my 2015 Volvo XC60 from Jim Ellis back in May of 2018, everything about the service was great! Now, lets fast forward to 2020, I live in Athens and I routinely get my car serviced at Volvo Cars Athens, located in Athens, GA approximately 5-6 minutes from where I reside. My service light for oil has been coming on more frequently than usual within the last several months. Volvo Cars Athens would continue to check off on my car as if everything check out in great condition. My 2015 Volvo is a Certified Warranty vehicle so any major work is typically under warranty. My father and I took my car to the Volvo Cars Athens one more time due to the service light continuing to come on. The staff at Volvo Cars Athens continue to give my Dad, as well as, I the run around on my vehicle. I had all the necessary paperwork for them to perform service and they continue to hesitate to perform any real work on my car.My Dad ended up calling Jim Ellis Volvo Mall of Georgia and spoke with Mr. Michael Kelly. Mr. Kelly asked my dad to bring the car up the same day which is a 45 minute drive from Athens. I ended up driving from Athens to Buford and during my time there I gave Mr. Kelly the exact same paperwork I gave Volvo Cars Athens. Mr. Michael Kelly then told me they would make sure to fix whatever the issue was. During this time he gave me a loaner vehicle which Volvo Cars Athens did not! (Even after they kept my car for 4 days!) Mr. Michael Kelly and Jim Ellis Volvo Mall of Georgia gave me a time frame on when to expect my car back. Once my car was finished Mr. Michael Kelly told me they ended up replacing over $4,000 worth of parts which I only ended up having to pay $270.00 for the usual wear and tear of break pads. I paid Volvo Cars Athens $350.00 for service and work which they didnt even provide!Overall, I will now take the route of driving 45 minutes out of the way verse 5 minutes to avoid the service and quality of work from Volvo Cars Athens. Thank you Mr. Michael Kelly and Jim Ellis Volvo Mall of Georgia! We sincerely appreciate your service, time, expertise, and professionalism!
Athens Volvo made every effort to accommodate me during our service. A loaner car was available, along with excellent customer service. My car was serviced at a reasonable length of time and a call came to let me know our car was ready. Appreciate doing business with this team.
The sales person Chris was great when we first started all the way to the end communicating about buying a truck and helped us on the phone with questions since we were an hour away. He informed us about the condition of the car And said the tires and everything was in good condition.When we got there to pick up a $32,000 truck the tires were to the wearbars! And the truck had no Mats . The detailer was confused when he pulled the car up and told Chris there was no mats; they were both confused. He asked the manager by the name of David who was on duty who came out and told us “you are the first person in 25 years to walk away from a deal for floor mats”. They assumed I was going to walk away and who says that as a manager instead of asking us how everything went. So I called back and spoke to Jimmy who is the GM and he stated he would look into this and call me back; which he never did! My husband called left a vm and he called back 4 days later after he spoke to me and said he can’t do anything about this! LolNever going back or recommending them! We are in the service industry and this isn’t how you take care of customers or talk to them.P.S Chris is a great asset to the company! He was phenomenal however David and Jimmy as managers were terrible and didn’t want to resolve the issue by just giving tires let alone floor mats.
We’ve purchased Acuras for years from Acura of Athens, and all of them through Al Smith. He’s a great person to work with. Not only is he personable but he does not press with the hard sell which we hate. He has consistently treated us with respect. He puts a lot of personal touches to the whole process that a lot of other sales reps would not do. And he is very generous with the thanks.
If you are considering buying a used car, don’t go here. As said by someone else on here- poor poor inspection of used vehicles sold here (even the higher end ones). We just bought a vehicle from here and within a week of having it have had NUMEROUS issues that are beyond worrisome and unacceptable.Jimmy Branton fixed a taillight/ break light issue (great), and in the process- the repair shop managed to leave scratches and paint chip marks on my vehicle. Sloppy sloppy careless work. I also now have a headlight already having issues that will cost me at least 1k to get fixed anywhere, definitely NOT here. They refuse to fix it even with me ONLY owning the vehicle for a week!!!!!!If you are looking for great customer service & honest, good quality used vehicles... do yourself a favor and take your business elsewhere. Just a bunch of snakes trying to collect their check with no care for their used vehicle customers!!!! A joke to deal with!!!!!By far the WORST car buying experience I have ever had. A total nightmare!
We had to argue about our service being covered then what they told us would take 1 and 1/2 hours took 2 and 1/2. No service curtesy vehicle was available so we had to just sit. This is our second time here for service and both times they have attempted to overcharge and it has taken longer than they said it would. Not a fan
Thanks Big Al Smith. I purchased a CPO 2016 Volvo S60 Inscription very low mileage with no hassles and no pressure. Delivery process was a smooth and no delays. Truly enjoyed the experience and highly recommend seeing Big Al Smith to everyone for your next vehicle purchase.
I made an appointment a few days ahead of time. When I arrived at the dealership, I was warmly greeted, the paperwork was ready, my loaner car brought to the door of the service department and I was on my way. I had been told my car wouldnt be ready until the following day, but to my delight, I received a call saying my car would be ready the same afternoon. When I arrived to pick it up, I was greeted by name, paperwork ready and the service manager even took the time to answer a couple of questions for me. I was on my way in no time. A wonderful experience!!!
Just purchased a used Volvo XC-90 here and had terrible sales experience. Spoke with Randy on Friday night that we would come and purchase the vehicle the next day if he would sell the vehicle for $38k he said if we didn’t hear back from him that night to come in the morning at 8:30 and that he got the approved price. Needless to say after driving over two hours he did no such thing and tried to play the old car sales routine that he never said that. On top of insulting us he then proceeded to escort us out and say sorry folks sorry for the long drive...The sales manger playing the ole good cop bad cop routine said well if he can reduce it by $500 told him no then $1000 off but no Certification told him no. They finally agreed with Cert. We paid for their additional warranty that I pray they honor but they didn’t even include the Volvo On call which they state the do. It’s only an additional $200 but is the principal it should have been included. Very dissatisfied with my experience so if your driving as far as we did think twice.
Mr. Al Smith was incredible and really changed how we viewed the car buying process. Please shop with Mr. Smith on your next auto purchase!
The whole purchase experience was exceptional. We were treated with respect, with no tricky sales routine and no surprises.. The car we wanted required some dealer trading, and the car they acquired is absolutely perfect. We definitely recommend Acura Volvo of Athens and will remain in the Volvo family. Charles Russell is a wonderful salesperson. On the day I picked up the car, he had it in the showroom with a huge bow on top. I could not be happier with my choice and with the way the sale happened.
Wonderful people; wonderful customer service; unbeatable prices; overall great experience! I would recommend Acura and Volvo of Athens to everyone, not just Athens residents. Everyone was so polite, respectful, not pushy, appeared to be happy and enjoying their job and seemed to want to be there to please customers.
Every one was very polite, my car was serviced very good, and I did not have to wait a long time. Very pleased!
I cannot say enough good things about this dealership and its staff. My husband and I havent even purchased a car yet, but we hope to today! Charles Russell (our sales associate) has been absolutely incredible, he has never been pushy, but encouraging and helpful the entire way. Charles and Phil have listened to our needs and done everything to get us in the car we want at a price we can afford. Oh, and they let us bring our 10 week old Golden Retriever into the dealership. 10/10 recommend.
My experience was fast and friendly and at a very fair price. My wifes Volvo has unfortunately never been my favorite car and I always feared having to take it in for a service I cant perform due to shop prices but after having to take it in for key problems I found the prices to be very reasonable and service fast and exceptionally well and would have no problem going back again if ever needed.I would like to thank the crew and employees that assisted me.Thank you
So quick to get my battery replaced, and so nice on the phone with help deciding if I needed a jump or not!
New Service department is very good they went through a couple people that weren’t up to volvo standards but it seems they are now back to offering excellent service.
They did not update the inventory list on their website. Called and booked an appointment to purchase a car which was sold already several days/months ago. They didn’t care to check whether the car is available while setting up an on-site appointment. Totally wasted my time visiting there.
My car was shipped to Volvo Athens from overseas and required service. The team got my car in earlier than expected and kept me informed of everything along the way. Great experience and I will continue my service requirements with Volvo Athens. Thanks!
The service at Acura Volvo of Athens is always spectacular. I appreciate the honest way they handle their business. If it can wait, they tell you. If it needs changed now, its always done in a timely manner. I really cant say enough about their excellent service.
I had a little bit of a rocky start, but the service department went above and beyond to make sure my car was repaired and I was taken care of. I was impressed with their level of concern and follow up. They certainly took a frustrating situation and turned it around 100%.
Initially took a few visits to diagnose the problem. But worked me in even though they didnt have too in order to make it right. The only reason for 4 stars is due to previous experiences with the former service manager. Now they seem very customer friendly and focused on keeping your business.
Our college daughter’s car needed work and it was nice to know she was so well taken care of since we weren’t there to help her.
The Atlanta pick-up/loaner car service is the reason we continue to purchase our autos at Athens Acura-Volvo. The service department is exceptional. They provide superior service and always return our car in excellent running order and clean. I see no reason to buy a car anywhere else.
The staff was very friendly and so very helpful. Made the car purchasing task enjoyable with no worries!
Ive had three visits to the service department. And each time the entire staff has been outstanding. Mark in particular earned my trust and made me a believer. Rather than regretting that maintenance is a reality for all vehicles, I look forward to the experience knowing that I and my car are in good hands.
The best car purchasing experience I have ever had. Andrew and Darrell worked in harmony to get the deal done. I had beentalking to Darrell for several months andlooking for the right car at the right priceand there it was. Your pre-owned dept.is head and shoulders above any otherdealer in the Athens area. My next carpurchase will be there as well. Thanks
The service team at Volvo are awesome! They always answered my phone calls so happy and nice. I needed a new battery and were quick to install it. Great experience!!
They charged $175.48 to replace a cabin filter and wiper blades as part of service. Both had been recently replaced a month ago. Just because its on the list you should still look at it and see.This is my wifes car (who doesnt know cars) and I feel she was taken advantage of. They also recommended 4 new tires. Two have less than 10k miles, the other two 33,000 with plenty of tread.To top it off, there are smudges of greasy hands on the steering wheel. If youre going to charge 650 for routine service, yes, 650 clean up after yourself.Ill take it to Buford Volvo or do it myself the next time.
All the details of converting my lease to a purchase were handled with speed and efficiency. I was pleased with their service.
Surroundings peaceful, clean, cheerful. Work, plus the car washing was done quickly and efficiently. A very good experience.
I was stranded in GA when I blew a tire and cracked the wheel of my Volvo wagon. I had the good fortune to be directed to the Volvo dealership in Athens. They had the wheel overnighted so that I was able to reach my home in Bham AL the next day. They could not have been more accommodating and they really seemed to take a personal interest in my situation. They even went so far as to mail the jacket I left in their lobby while I was waiting for my car to be repaired. My only complaint is that they are not located in Bham so I could have my vehicle serviced with them all the time.
Although I work less than 2 miles from an Atlanta Volvo dealer, I drive to Athens to have my car serviced. Athens Volvo has consistently provided outstanding service to my family. We are grateful for the honest, friendly and reliable team that is Volvo of Athens.
Easy to deal with Barry in the Service Department. Keeps you posted on your car. Comfortable waiting area.
They called and told us they had the car we were looking for, so we drove an hour to Athens only to find they did not have what we wanted but were going to try to convince us to buy a car that we didnt want, that was outside of our budget. Very frustrating. Marietta Volvo was much better.
Great group of professionals, I’ve known them for a long time, and recently purchased a new vehicle from them. I highly recommend this dealership for your new or pre owned vehicle.
The service people are always friendly and helpful. I happened to need service on a Saturday as I was going out of town on a Sunday. They were great about working me in and staying with it until they got the problem fixed. I highly recommend their service.
I received prompt and courteous service from Robin and Anna.
Everyone was nice and pleasant. They also made sure to sanitize my vehicle so that everything was clean before I got in. I will continue to use them in the future and would recommend.
Excellent customer experience!!! I continue to bring my car back for service even now that it is out of warranty since I am treated as a very valuable customer. Their team is incredibly knowledgeable and very friendly!
The epitome of customer service. Always courteous. The staff makes sure that you are satisfied! The service department is part of why we purchased our Volvo.
Thanks Volvo of Athens, Josh, Carlos, Wayne, the other Josh and the Ice Queen Robin have my business for life!
My experience has always been lovely and accommodating! Have done business with them for 25 years and love it!! Charles M and Chuck have always treated us like family!!💜 Josiah and Marci Breneman
Very pleased with the service I received.
Josh and the manager were extremely helpful in Resolving the problem.Value our local dealership.
Thanks for their timely, quick, efficient and courteous service!! My XC60 is driving much better since my service and installation of new tires
Al was so helpful and did not pressure us to make a purchase, rather he helped us find the PERFECT car for us!! I LOVE our new Volvo!
I have taken my V60 in twice for each 10K mile service and the guys in the service department are awesome, super friendly and helpful making it a great experience.
Took me in promptly with an unscheduled problem. All work covered under warranty. Even washed my car. Excellent!
Great experience every time I bring my Volvo for service at Athens Acura and Volvo dealership. Professional and courteous service staff, thanks
Brandon was great help finding my new car! Everyone there was so nice!
On time, easy access to a loaner car, my car came back to me washed and vacuumed and the personnel were delightful. Service the way it should be.
Joe and Diana are truly amazing and so prelesional.... I love the customer service that both of them give every time.
We had our car in for service. The staff is very helpful and friendly
Exceptional dealership. Everyone is so easy to work with and the work is the highest quality
Service was perfectly timed and shuttle drivers were available right away and very friendly.
This service team goes above and beyond! I have been a customer for over 5 years, always top notch service.Thank you Volvo of Athens! !
I have been a Volvo owner since 2009. I recently purchased my second Volvo from Volvo of Athens because of their exceptional and friendly sale staff and service.
I love my new Volvo and the exceptional customer service i received during the entire purchasing experience!
The work was excellent, the loaner was clean and nice, and the car now runs fine. The service was prompt.
Prompt service with attention to detail.
Excellent service and it was real fast. Yes imma real person
Mark provides the absolute most personal care for my car and me as a customer! I love going to Athens Volvo!!
Very good. Thank you.
Excellent customer service and very friendly staff!
Great service! Will be bringing my Volvo back for service!
Excellent attention to my concernsStrong efforts to locate the car appropriate for my needs and that fit my financially situationExceptional experience
My experience was so wonderful the staff was kind informative and they provided excellent service. Thank you so much
I have used Athens Volvo since 2004 with perfect service. They are wonderful.
Came in for an unscheduled problem and was worked in gladly. Everything explained in detail and handled timely.
Great Experience ask for Chris Enix for great service
Liked our experience so much we bought TWO cars this time
I gave them a second chance and they were very helpful and I am very pleased with the customer service I received. Changed from one star to five.
Always exceptional service when I take my vehicle in. T
EXCELLENT SERVICE, GREAT STAFF, VERY EASY TO WORK WITH
Phillip in service will get everything done for you. A great dealership.
Great experience - impeccable salesman, excellent representatives of the Volvo company.
Worked with me on price. The Middleton family are great folks.
Super dealership, customer always treated with respect and value.
Very friendly, professional, and easy to do business with... Al was great.
You guys know what customer service is truly about!! Thanks for everything!! Looking forward to a long time relationship!!
Service was great. Only downside was that a loaner was not available which I think is supposed to be a standard offer.
Mark Murphy and his team provided a truly exceptional and professional experience. Thank you.
Always excellent service with friendly people.
Best service I have ever received at a car dealership!
BEWARE. They will suggest services that are not needed!
All personnel at Volvo Cars Athens display wonderful customer service and friendliness
These guys provide superior service! I wouldnt take my Volvo anywhere else!
Work was finished within 2 hours and everything was great.
The guys there were so nice to me. Explained everything and had a great sense of humor!
Would like a wash?
Excellent. Best service department I have ever used
Incredible customer service!!!!! Very professional and organized! A 10 for sure.I will return.
My car came back cleaned and gassed and upgraded. All good.
Fast, friendly and fun!
Exceptional as usual!!
Diana consistently provides outstanding customer service.
Timely updates; straightforward estimate of costs; very nice loaner.
Always a pleasure at the Volvo service department in Athens, GA.
Great sales team, Great cars and service.
They are really good on the Acura side.
Made me feel so uncomfortable. Ended up walking out crying
This dealerships service is beyond all expectations!
Friendly and courteous staff, excellent service!
Extremely helpful with great customer service! Mark is great!
The Best place to buy or service a volvo EVER!
Excellent work and customer care.
Our best car buying experience.
Always prompt and courteous service. Cant be beat!
Everyone was very friendly and knowledgeable .
Friendly people, excellent service,and sales.
Ready when promised. Everything was great.
Very helpful with my tow in
LOVE my new 2017 MDX!
Best dealership ever!
From start to finish, the professionalism shows through......
Brandon earned my business.
Mark and Phil are simply the BEST!!
The only place I take my Volvo!
Excellent. Done with great ease!
Friendly sale stuff
Truly exceptional service!
Courteous, efficient and convenient!
The service was excellent!
Couldnt be happier!
Great Service
Unique and awesome
Total reviews rating 4.8
180 Reviews for Volvo Cars Athens 2023:
Review №1
2022-02-17A PERFECT 10! We have taken our car to Volvo of Athens for routine maintenance a couple of times during the last year, and the service has always been great. Recently, we had to leave it with them for several days for a major-parts replacement, and it was a greater experience than we could have hoped for. Robin and Josh were so accommodating, patiently answering our many questions and keeping us informed of the progress along the way. We look forward to working with them again!
Review №2
2022-08-02Exceptional Service, attention, far beyond anything I expected. They are a very, caring, friendly staff in the service department and the sales department. They gave me a very thorough report on what they did do, and some suggestions as to what I need to consider in the near future. I am very pleased with this dealership and those working in it. I have absolutely no complaints.
Review №3
2022-08-05We visited here first time for recall services. Everyone here is so friendly and professional, and goes above and beyond to help us. The service is exceptional and we feel so blessed to have this dealership in Athens. Thank you so much for helping us!
Review №4
2022-03-30Recently I purchased a Certified Pre-Owned Volvo S90 from Volvo of Athens.It was a very easy and professionally handled transaction from the start The sales associate Patrick Seidel, did an excellent job keeping me in the loop throughout the process. He could not have been more responsive to my many questions and concerns. Lexi, in the finance department went up and above the call to help close the best deal. This was truly an enjoyable experience.
Review №5
2022-02-10This dealership goes above and beyond. Always so pleased with every purchase I’ve had here & the service appointments that follow. I’ve purchased both Acura & Volvo, and have had the best experiences. Thank you for all you do to put the customer first!
Review №6
2022-07-12Professional, personalized, detailed and timely service will keep us coming back when we look for a future automobile. Excellent in every way including making us comfort while we waited for the paperwork to be completed.
Review №7
2022-06-15I’m usually not one to use a dealership for simple services but I’m so glad I did! Jeremy was so wonderfully kind and attentive!!! He’s a fantastic asset to the Athens Volvo community!
Review №8
2022-06-04Worst Volvo Dealer in This Market. They did not disclose all the facts. Sold us a used car as a new one and charged us so much having difficulty getting them to call me back - Over a week they have our money and we have a used car that will not work properly. Why would you lie to us when you knew we would find out sooner or later.
Review №9
2022-03-30Best car buying experience to date. Kyle Harrison was the perfect sales professional for our personalities. No pressure but super knowledgeable. Highly recommend Acura & Volvo of Athens!
Review №10
2022-03-03I recently had my Volvo service at Volvo Cars Athens and the customer service I received from Robin and Josh was exceptional. Additionally, I was extremely happy with the work performed on my vehicle. Thank you