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Phone: +1 404-351-4448
Site: https://www.walgreens.com/locato...
Opening hours
  • Monday:7AM–11PM
  • Tuesday:7AM–11PM
  • Wednesday:7AM–11PM
  • Thursday:7AM–11PM
  • Friday:7AM–11PM
  • Saturday:7AM–11PM
  • Sunday:7AM–11PM
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Total reviews rating 2.5

34 Reviews for Walgreens 2023:

Review №1

2022-02-16

The only reason Im giving it 3 stars is because of Justice and the Store Manager, Chris, who was willing to rectify the situation. If you ever see a woman named Hannah behind the counter, your best bet is to run the other way. She has the nastiest attitude Ive ever encountered, and shes supposed to be a manager on duty. She is a horrible representation of Walgreens, and I am surprised they even allow someone with such terrible customer service skills to work at the store. I understand times are hard, and businesses are suffering from staff shortages, but as long as Hannah works at this Walgreens, staffing shortages will be the least of their problems.

Review №2

2022-04-21

I have been using the pharmacy for two years now. The people working at the pharmacy are really mean. Closing 15 minutes early and refusing to give me my medication I need. I asked if everyone was on break and a women looked at me with absolute disgust and asked me if I could read…everyone else not in the pharmacy has been nice and very helpful.

Review №3

2022-06-04

This Walgreens location on Howell Mill Road in Atlanta is a good Walgreens that has everything that you need from a Walgreens and much more. The location is very convenient and easy to get in and out of with exactly what you need.

Review №4

2022-07-08

The 2 associates that worked in the front tonight was more concerned about their conversation then checking me out correctly and showing proper customer service …

Review №5

2021-11-29

Renee was very rude to the customers & staff. Walked in to her screaming at another employee and treating them with so much disrespect. very inappropriate and made me very uncomfortable. Someone definitely needs to have a talk with this lady about how to talk to people. Young light skin male employee was very helpful and nice I would have walked out if I was him.

Review №6

2022-03-01

This was my first time ever going to this Walgreens today but I was just so over whelmed with the customer service from the cashier Hanna I just had to at least write this review.Hanna was so calm and patient with me while I was using digital coupons during my transaction.she is such a great employee and represents Walgreens well!

Review №7

2021-05-26

The store at this location has it together, but the pharmacy is an absolute nightmare to deal with. Prescriptions are consistently filled late, medication availability seems to be much lower than their competitors (like CVS), and the more often than not, the pharmacy staff members have been rude or irritable. It is very difficult to speak to someone on the phone here; an automated answering machine attempts to do the work for them but it cant ever seem to answer the questions I have and refuses to connect me to someone in the store. The only reason I use this place is because my insurance has some sort of exclusivity deal with Walgreens. Its gotten so bad Im considering changing insurance companies.

Review №8

2021-09-05

This is actually a very caring, very friendly pharmacy, EXCEPT for the actual pharmacy. Cindy is one of the cruelest humans I’ve ever encountered. She has a God-complex beyond measure. Those of you reading know. What ever happened to the hippocratic oath of nurturing patients? The first several incidents, I turned my cheek, thinking she’s had a really bad day. But no, sadly I honestly believe she makes it a point to make us, the patients, feel beneath her.

Review №9

2021-10-27

Pediatrician electronically submitted prescription for newborn at 11:15 am on Tuesday. I went to pick up prescription at 12:30 and they had not received it despite the pediatrician confirming it delivered. He sent again. I then called at 5 pm (closes at 6 pm) to confirm receipt and that prescription was filled. They didn’t have medicine in stock, nor did they call to inform me of this. I asked if they could send the prescription to another pharmacy. She said she would send it to Publix next door and would call to confirm they had medicine while transferring. Pharmacist called me back and said she went ahead and transferred the prescription but Publix Howell Mill doesn’t actually have the medicine either. Why transfer a prescription knowing they don’t have the medicine?!?! Publix transferred prescription back to Walgreens bc they had ordered the correct dosage and it was scheduled to be in stock next day. I called the next day at 1:15 pm to confirm the prescription was filled. Pharmacy told me prescription would be filled within 30 mins. I went to pickup prescription at 1:40 PM AND THEY’RE CLOSED FOR LUNCH FROM 1:30-2 PM!!!!!! Worst customer service experience in the history of pharmacies. No communication. Terrible hours. Bad attitudes. I will be looking for another pharmacy to switch to immediately.

Review №10

2022-02-02

Always a long line for pharmacy. They are always short Short staff up front and those working are super slow and careless that people are waiting.

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