Walmart Supercenter in Atlanta
Categories
Location on the map
Atlanta, Fulton County, Georgia, US
Site: https://www.walmart.com/store/37...
- Monday:6AM–11PM
- Tuesday:6AM–11PM
- Wednesday:6AM–11PM
- Thursday:6AM–11PM
- Friday:6AM–11PM
- Saturday:6AM–11PM
- Sunday:6AM–11PM
Other Department store Nearby:
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4.3 ·(53)from this place 0 mi
Always finding nice things for any part of the house and reasonable pricing.
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4.3 ·(199)from this place 1 mi
I had an issue with a gift card from Home Goods when I went to purchase my items, and the manager...
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4.2 ·(199)from this place 1 mi
Spacious and clean store selling variety of items. Located in second floor. They have good colle...
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4.3 ·(199)from this place 2 mi
This security guard follow me around the store like I had stole something. I went upstairs to pic...
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4.2 ·(199)from this place 4 mi
The cashier seemed to complain because she was putting some clothes away and then, helped me with...
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4.2 ·(199)from this place 4 mi
I always go to this store and each time the people that work there are so friendly. Today, I wen...
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4.2 ·(199)from this place 4 mi
It is always a pleasure to shop here. Someone is usually there to greet you. They are getting the...
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4.5 ·(164)from this place 4 mi
Saw a cute young lady, wearing these cool glasses cleaning and I asked her to help me move an ite...
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3.6 ·(199)from this place 4 mi
We werent able to enter the store due to a fire that had supposedly been set in the womens clothi...
Walmart Supercenter in other cities:
in: 2:00 PM - 10:00 PM
out: 12:00 PM
No pets
No parties
Smoking allowed
Additional rules
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COVID-19-related guidelines apply
Fire alarm
Carbon monoxide alarm
Security cameras
Safety rules
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Cancellation is free up to 5 days before
After 5 days, cancellation costs a 5% Fee
You can't cancel an ongoing event
Additional terms
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We got you covered
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Security cameras
Security patrols
Security alarms
Daily cleaning
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Daily cleaning personel
Cleaning tools
We take care of you
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24/24 concierge lodge
Direct phone liaison
Fire detection
Private entry
Swimming pool
Baby carriage
King size bed
Bathtub
Wi-Fi
Workspace
Television
Minibar
Air conditionning
Room service
Additional details
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This has to be by far the worst Walmart I have ever been to. I don’t even know why I go to Walmart when Target has better prices and merchandise. The staff ghetto, the police officers are nonexistent and the people that go here are terrible. It’s always a problem at this Walmart. I will not visit or go near this Walmart ever again. Target it is for me.
Dont bother going here because they advertise the price online as one thing and charge you a lot more when you get here. This is one of the most disorganized Walmarts Ive ever seen. The parking lot also had trash littered everywhere and every employee seemed to be used to it
The lack of professionalism from the curbside pick up team is shocking. After waiting 45 minutes I was told that it would be another 45-60 min before my order would be ready. To add insult to injury, a member of the Walmart team accidentally called me and I could hear the team members laughing, joking, making inappropriate comments and talking about me. Aubrey, the individual I spoke to multiple times has poor attitude and should rethink his career in the service industry.
Walmart Supercenter had a grand opening, Saturday and I was invited to join one of the team members of celebration 🎉 and it was awesome 👍 had a wonderful day 🌸🌹❤️ of shopping and celebrating grand opening, l had a wonderful day at Walmart celebration 🎉👏 your friend curtis Hill.
Im disabled so I use the electric shopping cart. Also being on a fixed income and dont drive, getting things I need can be difficult. Thank goodness for delivery and Uber. One thing I have not been able to easily do is to get cash and then change the we 20s for$5.00 bills that are excepted by the change machine at my residences laundry. An individual named Sam behind the Service Counter was another notch to add to the difficulty post. I am finding that people who work in retail, and other areas where the employees come in contact with the public, have forgotten about customer service. I Date there with a cart full of items, 20s I paid the ATM fee for, from there ATM asking for my walker and to break the 20s. Mr. SAM needs to learn what is customer service. He must have forgotten the sugar on his Nuts and Bolts breakfast cereal. Its those little extra things that make a customer feel like they are important. I dont care what a persons job is at a company, when you are dealing with the public you are the face for the organization. The face I saw for Walmart is not the one I would want my business to known by. CUSTOMER SERVICE.
It is sad to say but this Wal-Mart has poor customer service. I was told they are short staff which is understandable because if they speak to their employees the way they speak to their customers, I would quit or call out sick too. I was also told they are simply abiding by the orders sent down by corporate. More customers and employees should take a few minutes to write a complaint on this location and MAYBE it will help improve the management and the way the store is ran. They dont care because there are no consequences.
Very unprofessional. Given a run around. Told that the company that so call delivered items was door dash than changed to Roadie. They kept hanging up and they claimed they couldnt call but some way after keep calling they provided me with a number. Her personal number. They also told me the driver admitted she couldnt reach me and left items. Looking like she stole them because the picture isnt my house and it doesnt include a picture. Said driver claims she returned items to store. The items cant even be delivered from store and now I have to wait for return instead of them just sending me back out my items. Horrible store horrible so called managers .. kept getting different stories called Corporate.
Grocery pick up is the ABSOLUTE worst here!!! They will send a notification that your order is ready for pick up only to have you waiting an extra 15-20 mins while they fulfill your order!! Please don’t waste your time. Order pickup from another facility that respects your time!
I go to Walmart because compared to other grocery stores they have a lot of everything. Say you need milk but you also need a charging cable and you’re out of air fresheners for your car and you want to get your neice a bicycle, and your tv just broke so you need a new one. Walmart is the place to offer you all of it. But this location especially I need to remind myself of those things when I see blood on the floor as I walk through the entrance that noone has cleaned up. Not even so much as a “wet floor sign”, BIOHAZARD…. And staff are running around yelling like it’s middle school. Or reciept checkers are staring at their phones constantly. Now, as someone who has worked in the service industry for years I know that the attitude of the employees is more often than not a result of terrible wages and disrespectful customers. But even though I’m not expecting anyone to be super jolly around me. I generally find many of the employees at this location go as far as beong rude to customers, no matter if the customer is being unpleasant or not….
Worst Walmart. First of all the fruit refrigerators do not work so the fruit is hot and not fresh. The employees are rude. The store is dirty and disorganized. There are never any checkout lanes open. Wish corporate would get control of this store as it’s the only one in a 15 mile radius.
Terrible experience I returned my blinds to customer service where they honored my price change because the whole rack of items are in the wrong area end up grabbing the wrong blinds and try to return them and get them at the same price and the staff was super unprofessional I would like corporate to reach out to me immediately regarding this issue I would hate to see your Howell Mill location suffer from poor management two black women heavy set one in a insecure dont really know their names and the coach supervisor I think shes a dyke horrendous customer service contact me ASAP corporate
Store was kinda hard to find for out-of-towners despite GPS. Its attached to and hidden behind a filthy parking garage. Homeless beggars roaming parking garage. Shelves were empty on New Years Eve. Store not clean/organized. Very ghetto here. Per usual, not enough registers open for a busy holiday...
This place is chaotic and poorly run. The cashier spent 5-10 minutes yelling across the store to attempt to provide us with assistance. Asked the front end manager, Wokesha, for assistance only to be told that there isn’t anyone available to assist and that she was unable to provide us with the hours for electronics during peak holiday shopping.
This Walmart is the WORSE Walmart I’ve ever been to, and I’ve been going to Walmart since a kid. The Walmart’s in the hood run better than this Walmart that’s in a luxury are. I ordered Food, not through door dash, not through Uber, but thought the Walmart app. It took me 3 days of going back and forth to this location, sitting on the phone with the 1 800 corporate number, and talking to supervisor after supervisor who acted clueless to the situation each time, before I just canceled my $200 worth of groceries order.I spoke to the supervisor Robert, a lead/supervisor Chan, my boyfriend talked to one the delivery packers Don, and I also talked to a young lady in the delivery section. All of these people, except Chan, promised me to come back the next day to get my groceries, as there was a system glitch and my order wasn’t popping up on their end. I called corporate Ana’s the said my order was in the system.Also this location DOES NOT answer the phone. Even corporate customer service said they were disappointed in this Walmart as it took 30 mins for them to get someone on the phone and then they put corporate on hold and then just hung up on her. I called this Walmart phone for 2 straight days with only the pharmacy answering, then putting me on hold to hang up on me.This Walmart is HORRIBLE ! All I seen was young kids working there so I kind of understand why it is the way it is. And the supervisor I talked to, Robert seemed like a deer in the headlights, he was just like “wow you ordered your food 2 days ago and it still didn’t come” only for him to tell me he can’t do anything about it, after he didn’t even try.This was my WORSE experience at any Walmart. Nobody cared about the $200 I spent on my groceries that I never got, they only blamed it on door dash and told me to call them, I don’t even have a door dash account and had no way to call them. If anyone corporate sees this review, I really hope y’all ca get this Walmart together. I’m soo disappointed, and this whole experience was stressful. 3 days and still no food and it was supposed to be delivered 2 days at 3pm. Walmart didn’t even do anything to rectify the situation, or make me feel any better, and to be honest I would like to report them to a higher level of those responsible for Walmart.
I was at the store today. When I saw this price for the 8lb chicken, I confirmed with the emoyeer who was walking around the produce aisle about it and he confirmed me about it and said that it was the price. When I went to the checkout counter, a different price was quoted. So the cashier happened to call the manager. I did show her the picture and told her that this is what it said and did tell her that another employee told me that if that is what it says, then that must be the price. The manager said that was not the price and she could not offer me the product. She was rude and definitely did not know how to handle the situation. She did not even apologize that the price was marked incorrectly and when I said that I did not want to pay that price she just walked away with it. I rarely shop at Walmart because of incidents like these. Its been a while since I went to shop there. Well it definitely does me a reason why not to go there do I dont know however long it may be. Well, me not going there might not make a difference to Walmart where a lot of people come to buy what they need but the level of unprofessionalism is way off the roof. 👎👎
Huge for sure,as expected. Service also as expected. Went to check out at the self service checkout. Maybe because the items were high ticket the register wanted an employee to put in a code. Of course not one employee moved to help so my daughter went over to 3 girls and asked if they could help. Then they argued who would come over and swipe their card. Unreal how many terrible employees are out there. They wonder why we shop with Amazon.
Customer service kept cutting me off mid-sentence which resulted in pointing me in the wrong direction. Communication issues on a personal level shouldnt extend to your job. The lady just kept trying to get rid of me and both addressing and directing me in a very rude tone of voice. Slowing people down and making them actually do their job reflects the values of management and hr. Get it together.
Got oil change had to go back to get car. They never paged me that it was done. Too much fun and games amongst younger staff members. Watched them park my car after done and waited for the page. Finally after 10 minutes went inside and 3 staff gathered at register helping a customer by goofing off and joking around. Had to interrupt to get car keys. Had already waited 2 hrs total to get oil changed. So wasnt interested waiting any longer.
We bought a GoPro from their electronic department when we traveled to Atlanta on business from New Jersey. What a SCAM!!!!! They sold us a display fake camera inside of another GoPro Box!!!! WATCH YOUR PURCHASES HERE!!!!!! they have someone in their team or through transport switching the electronics, now that we are back in NJ what a horrible hassle. Our local Walmart wants nothing to do with it and assisted in calling GoPro who told us to call the local police in Atlanta because its robbery. I will never buy electronics from Walmart again. This store has some issue with stolen merchandise. We tried calling the store 100 times and it rings and rings. We get someone on the phone who has us on hold for a manager for ages!! We now have to file I police report and figure out what happened. WHY WALMART is not taking blame for this and how they dont take responsibility for the people they employ who obviously switched the Camera to a fake. We have never returned to Walmart in the past, we have no history of ever returning a single item there. JUST HORRIBLE !!!!!!!!!!!! please check your serial numbers when you purchase any expensive product there, no matter if it comes out of a display case like ours did.
This Walmart is thee worst Walmart in the world. It should really be inducted into the Guinness World Records for the number of registers open but unavailable.Even prior to the pandemic, this location had 2 people on the register, zero people at U-Scan, and 87 people walkin around eatin chips waitin for their shift to end.I know nobody really reads Walmart reviews because if you need an essential item quick, who cares - so this tip is for the higher ups in Arkansas that care about customer service, customer retention and a positive shopping experience...Throw the whole store away.Theres an equally priced Kroger next door and a cleaner, friendlier Publix down the street. Technically we dont need you.We need a Target.
This is ok for walmart ecxept the cashiers especially one will add mdse to your checkoyt they added 175.00 on my receipt said :site item i kenw i didnt buy 200.00 stuff so i checked my receipt whew! cashie r just said the bell pepper must have rang up wrong and told me to go cust service for refund took me 45 mins! the asst mgr at cust service also said :it must have been the bell pepper rung up wrong!!! sooo mgr explained tat site item was apurchase of something off the floor usually large items like tv or luggage etc he was a little nervous got my refund and thought hmmm both ppl said bell pepper they couldve been robbing ppl all along and splitting it!!! i say just be careful watch as you are being rung up and check your receipt and i will also say if they had a brain they might get away with charging each customer like a 10 dollar item money wouldnt be mussed til they got home! with alot of customers they could rack up but $175 cmon!!!!
First no shopping carts when you went in and employee just yelled to someone else. Second, no ramen noodles, third not super busy but forced customers into 2 lines for the entire store, both lines backed up and one line was scan yourself. I gave it one star because the employees were nice and I don’t think it was their fault they were short staffed and under stocked.
Every time I come to this Walmart they have numerous cashiers walking around, talking and playing but won’t open a register. They only have one register open that accept cash. I stood in line for 36 minutes to buy two items. Everyone was so rude even the old lady at the front door. I’ll never go to this Walmart again, don’t waste your time. Go to Target or Publix!
My best advice is to visit a different Walmart. The entire store was in a state of disarray... starting outside in the parking deck, where there was trash on the ground every 2 feet. Inside wasnt much better. Almost every item I went to purchase was out of stock. Shelves were unorganized with random items shoved in the wrong spots. At one point I tried approaching 2 Walmart employees to ask for assistance locating an item but they were too deep in a loud conversation about a co-worker to hear me saying excuse me/pardon me trying to get their attention. Or even worse, they heard me and just chose to ignore me.The only pleasant part of the experience was my exchange with the door greeter, Walker. He was very personable and had a warm, genuine smile. What this location needs is about 25 more Walkers.
HOW is this called a Supercenter? They only sell a limited variety of food, paper products & toiletries .. please label this location for what it actually is: a grocery store because Ive been inside gas stations larger than this place. The only good thing about my experience here was the friendly elderly lady at the entrance working as a greeter who said good morning to me .. the rest of the staff looked so miserable to be there that I couldnt get out of the store fast enough for fear one would go postal. Should have went to Target instead
Customer service is super pathetic, having the shoper in their hands they told me that that was not the price and they did not want to charge me another item because it is only customer service not to pay, something absurd because in all stores they charge items in customer service, it lacks more professionalism in service.
If you dont mind walking a little bit , the 2nd level of the parking deck is always empty. You can park and walk to the elevator30 feet away, or be healthy and take the stairs down to the Walmart level down below on the 1st level. {Even back in the past holiday rush this level was barely occupied. I usually managed to get one of the same 3 spaces every time I think}It dose have security cameras for safety.
This location is very unorganized and most of the staff Ive meet coming there are very unhelpful! This location was the best Walmart to go to in the heart of Atlanta but now its a run down mess! There is always only 1 cashier if any! Other than that this is a self checkout only store which makes a simple trip to Walmart a nightmare from hell!!! Its a supercenter so it is a big location and thats the ONLY reason I gave it 2 stars...
There is two WalMart stores in my area but I drive over Five miles to the Walmart to this one its clean , very meet , and if you have to go too the Restroom it is always clean and have dope and toilet paper and most of all the people that work there customer service is great and more cash lines are open.👍👍😁💯
This is easily the worst/sketchiest Walmart Ive ever been to and Ive lived in some sketchy places (Triangle, VA, for one). There are never enough check out lanes open and there is always someone incapable of using the self-check-out ahead of you. People speed through the parking deck, completely oblivious to other cars and, worse, pedestrians. Everyone here seems to be on-edge. It was no surprise when a fight broke out in the electronics section when I was last here.This location desperately needs more clerks/security or otherwise bulldozed.In the mean time, do yourself a favor. Go somewhere, anywhere, else.
I want to acknowledge the Leadership team at this location. As we picked up our order, Ms. Charlene (Associate) was nothing but friendly and helpful, along with other associates that stop to ask if we needed any help or assistance when Ms. Charlene stepped away to locate our order. Also, every associate we came across was so helpful, unlike other Walmarts we have shopped in, for example, Walmart North Decatur. If you have reservations about shopping at this Walmart, I hope this clears up any droughts. I do not work for Walmart now or in the past. You do not have to worry about not finding what youre looking for at this location. What it says on the website, you will find it at the store. You do not have to worry about an associate saying the same line, I do not know, this is not my department, even when that person is working in that department. This is an example of GREAT LEADERSHIP. I will forever be a supporter of this location under the current leadership. I THANK YOU FOR WHAT YOU DO and know you have my support.
Prices are great as always but to only have 1 cashier open when you had a line of over 5 people with way to much stuff to do at self checkout is terrible customer service and they said its because of call outs. Well get some people off the floor or a couple of managers for a few minutes to help get the line down and people out. 🙄
Massive selection and tons of departments here would make it extremely difficult to miss out on anything off your shopping list. I have a feeling this walmart is probably far more equipped than others and weve always ended up getting everything that weve wanted from this store.
This trip was okay accept for the fact that: after the cashier, for the umpteenth time 🙄, scrambled around wasting my time and the time of the customers behind me, because they are always unaware of the procedure of adding money to my cellphone. After finally paying my cellphone bill two days in advance, two days later my phone was off. . I had already discarded the receipt.I checked my credit card account and noticed the amount had been reversed 🤔 Went back up there to customer service to wait be hind one other customer for approximately 20 min, while observing several employees conversing one with another whilst the only cs agent that WAS helping the person before me, walk away. Finally, I beckoned one of the employees with the yellow smock on, I told her about the phone issue. She said, You have to come back tomorrow to speak with accounting. I turned around and did some more shopping. Went to a register to check out. Told the young lady that I wanted to pay my cellphone bill. She had no idea of the ability. I explained to her what she had to do, she did it, I cashed out then rung up my other items, I cashed out but something strange happened to the machine hence she told me to reinsert my card. I did. As soon as I walked away my phone pinged two identical charges for the just purchased items. I looked at the phone then showed it to the cashier. She told me that I have to go to customer service. 😟...I reached customer service to see their lights off (but, several employees and a customer conversing) indicating that they were closed for the evening. I waited patiently approximately 15 minutes, for an opportunity to beckon the same agent with the yellow smock. She told me, yet again, You have to come back tomorrow Too much of my time wasted, machine issues causing me inconveniences, so many employees w/o proper assistance....and, this is typical 😳. I spend too much money there for these type of issues. Period!
The staff can be aloof and customer service levels are sporadic in quality. The young lady who rung me up today was very polite and was even able to get me to have small talk which I usually hate lol. She was very considerate and bagged my groceries and handed them to me. She deserves a raise. Store is pretty clean even during their stocking times. It can get pretty crowded during the day. I wouldnt recommend going at night. It was pretty messy at that time and security followed me around as if I was going to take something. He literally followed me from the door to the pharmacy back to the register. Made me pretty uncomfortable.
Monday 19 2020 at 4:50 pm customer service is closed???? I don’t know what really to say about this.. but is so disappointing that a billion dollar company like Walmart would have better service. I asked a simple question “are you the only ones who are closing at 4:30 pm? No answer to the question, but they are closed! I asked them can you please call another Walmart and see if customer service is open? Their answer was, you can call and try! Wow... instead of getting mad ... I laughed...
I dropped there star rating down from five Star to two star because their customer service has sharply dropped you can barely find a worker willing to help you find stuff or even give you information on products its sad to see what was once a great shopping experience fall the way it has
The on-line grocery app was used. The app is simple. The available inventory is clearly shown in the app. Unfortunately,once the order begins preparation, you find the lack of available items for your order. The No substitution choice is chosen but, Walmart always makes substitutions. In this order,6 out if 18 eggs were cracked, the oil spray top was damaged,I was charged for items I never received, produce such as organic pre washed salad mix, is usually almost out of date.I also....and REALLY READ THIS:1. THE DELIVERY PERSON SHOULD USE A HARD PLASTIC CARRIER TO HOLD YOUR PRECIOUS grocery items in their trunk. During delivery the groceries are left inside the trunk with the thin plastic bags, to roll around in this strangers vehicle.2. Walmart puts a hold on your payment account for more than your purchase amount. The amount changes to the actual amount 1-2 days later.From this comment you can reach your own conclusion.
This location always looks like they are on the verge of going out of business. Shelves are empty, you have to settle for what is available instead of buying what you want. And items are always in the wrong spot under the wrong price. You put an item in your cart from the shelf thinking it is one price and get to the register it is a different price.
Not enough cashiers. Generally not friendly staff. For an exception of gentleman that work in the camping/hunting department. Open aisles are packed with with end cap products making it difficult to navigate with crowds... whom are more on the rough side. I have heard arguments, ugly comments to the strangers, most do not wear masks or keep 6ft away while trying to check out.
I have been repeatedly calling Walmart customer service on Howell Mill Rd. (HMR) for two days with no answer. I wanted to know if they found my change purse. They never answered the phone so I drove to HMR from Stone Mtn, GA just to be told that my change purse was not found. While I was driving there, I called and no one answered. When I arrived around 1:30pm on 12/8/2020 about five employees were standing around in customer service including the manager and no customer was in line. No one was busy but they couldnt pick up the phone to answer my question. This is terrible customer service!!! Whoever owns this store needs to do an in-service with the customer service staff because it is very obvious that they have no idea about what customer service is all about! All of them should be fired!!
Date of Visit : Saturday Afternoon of 09/05/15 --The experience I had with the staff in the bakery department and electronics was actually a great one. I typically despise Walmarts level of customer service, but I must give credit where it is due. Eric, the young man in electronics, went above and beyond to help me locate an item. Even though the store was currently out of stock of the item, Eric did his best to provide alternatives--he even checked other stores in the area for me. While helping me, he still acknowledged other customers and told them hed be with them in a moment--he was very professional, efficient, and polite.I called the bakery 24 hours in advanced to order a cake and had scheduled the pick-up for 12:30 p.m. the next day--it was ready when I arrived around 12:20. Forgive me, as I have forgotten the name of the associates in the bakery department, but they were wonderful. The cake was beautifully done and the party guests absolutely loved it.The customer service was the best Ive ever received at any Walmart.The checkout process wasnt bad either. The store seemed to have been properly staffed; I checked out in about 4 minutes--not bad considering the amount of shoppers that were present.I am not a fan of Walmart, but for these few people who made a difference, I am giving them 5 stars.
I rarely go to Walmart but the employees at this Walmart were so nice and helpful that it made me want to shop here all the time. I was walking out with a big clear container and a female worker stopped me to let me know she noticed a stain on it and offered to go get me a new one while I waited. Super helpful and great expierence. Also the eye center was INCREDIBLE. Super fast and all the women in there were so sweet and genuinely caring.
1. Unable to maintain timely and accurate delivery service. I have had numerous problems with deliveries from this store. Deliveries are no longer same day but three day. 2. Incapable of maintaining a money center. Whenever I have come to buy a money order their system Is down.Corporate really needs to send a troubleshooter. This store is run to the ground!
I have never been to a walmart so nice! There is an actual good amount of employees, the shelves are mostly clean and well stocked, food is really fresh, and its in an easy-to-reach area with beyond ample parking! I called up there one day to inquire about a job and the lady on the phone was beyond rude, but literally no other complaints.
Usually this Walmart is my go to store ... Big enough to have everything. I was delighted when the store site had 2 of the specific t-shirts in the size I was looking for. It would be a fathers day gift. I rushed to be at the store when it opened. I found 2 shirts that were not the right size. The store associate brushed me off when i asked about them as she motioned that I should look at some table items ... Never did find the 2 correct size shirts. I was quite disappointed.
I was looking for bikes online and the one i wanted showed 3 in stock at this location. So i drove to the location and went to their bike section and they were cleaned out so i asked an employee and then two to see if they could check in their storage area. Their response was short and dry telling me that if it was not on the shelf that they didnt have any at all. Then, i explained that i had checked online for the stock and they said maybe they are sold out but refused to even pretend to check. Finally i had one very nice employee look for the sku on their internal inventory system where she said they had 4 of the bikes sku in stock and she finally went in the back to physically check but turns out they didnt have any. They really need to work on their inventory tracking and customer service skills.
I tried to purchase a product from here, and when I went to the customer service to get them to match their in-store pricing to the cheaper online pricing, they were incredibly rude and refused to match the lower pricing. No manager would talk to me or help me. Dont shop here if you can possibly help it.
I am visiting Atlanta for five days and so far I have been to this Walmart several times. What I like the most is the convenient location and the underground parking area. However, one of the days I went it was difficult to reach the northwesterly entrance because of the heavy traffic on Howell Mill Rd. Once you make it inside the store, the only thing I didnt like was the amount of merchandise sitting on the main hallways waiting to be placed on the shelves. This merchandise added an unnecessary inconvenience to move around the store. Usually other stores schedule the restocking of merchandise in a way that does not create this problem. However, I have to consider that this situation of a lot of stuff on the hallways could be a temporary thing. We will see. It is definitely, the least spacious (main hallways) Walmart I have ever been to. But overall, I bought what I needed and I would get use to go over and over if it was necessary. So for that, I am giving it a four stars. Bonus info, be careful with a huge pot hole located in the exit of the underground parking area (there are two pot holes, but the one on the right is much bigger).
It is cheaper than other supermarkets and have some good products, thats why I am giving it 2 stars instead of one. Other than that, it fails in all the rest. Poor customer service, messy, a lot of noise, a lot of broken carts that makes a lot of noise and cant even go in a straight line without pushing one side more than the other. Sometimes the vegetables are so old that they smell bad and spoil, choose your vegetables bag carefully. The other products are good. They can do better. I have been in other Walmart that were way better than this one.
Wow, I just went to Money Services at this Walmart and the lady was the rudest, meanest I have ever experienced in my life. Unwilling to help, I felt like I was begging for money or something. I gave her a reference number to check on a transaction and she said it was not valid and had to give Walmart a call or something. Of course, she was just making all this up, because we went to a CVS and were able to cash the money without a problem. They need to work on customer service here. Maam, if you have a job is because of customers. Im not expecting for them to throw a red carpet when I go into a place, but itd be nice to be received with some basic good manners. Its common sense in my opinion. Needless to say I will never be back there.
Walmart needs to do better.... I am a early morning shopper and I have been to this location on two different occasions and the doors on the North entrance parking lot were locked at 6:30 am. I asked the greeter about the doors not being opened at 6:00 am. She said I know they are not opened, and Im not ready for them to be opened yet. Thank you for letting me know I was disappointed with how she responded. The store is filled with people loading the shelves and you dont have a person at the main entrance to greet customers, if not at least open the doors during scheduled hours, and provide customer service training for the staff members. Its not what you say its how you say it.
The last time I review this Walmart location I gave it only a three stars because most of the time when you go there they have no life cashiers and youre forced to use the scan and go which half the time dont work. I made it a point of view to have a discussion with the general manager about that and I have seen about a 10% Improvement in them having live cashiers at the register. For the most part though their cash registers remain closed and youre still forced to use the scan and go which as I said before dont work half the time. I wish they would have less Scan & Go registers and and more live cashiers at each registers
Very disappointed. There were no clerks to check you out. Only self checkout. No customer service. Long lines at each of the self checkout lines. I went to customer service to request assistance to check and they referred me to self checkout. I will not return to the Howell Mill Walmart.
I recently re-visited this store early one week day morning. In the past I wasnt a fan of this location. It is made weirdly, not like any other Walmart I have even visited. However I can say that this store has won me over again. I dont know what was going on but this store was completely stocked and didnt have any pallets all over the place getting in the way. I used a handicap buggy and that is bothersome when you are trying to dart from aisle to aisle.What I do like is this place is fully stocked and the employees are super friendly. Merchandise galore. Give them a shot.One con is they only have one handicapped buggy. That is deplorable. Walmart needs to fix that asap.
This Walmart is accessible on the lower level of it’s plaza, and has free underside parking on two sides. It’s convenient and has nice variety. Despite busy hours, we were able to get in and out without much wait. There’s a quick sub shop attached with a cozy dining area.
Oh wow! This is a SUPER store. There is something for everyone in this store.You have to have a mask and you enter in one way and exit one way which is enforced. When you enter, there is hand sanitizer for your hands along with towels to wipe down your cart.There is plenty of parking and though the store had a lot of people, they were practicing social distancing.This is like Costco without the expense. If you do not need to shop in bulk, Walmart is the way to go and this store is a one stop shop. You can get food, technology, and clothing, in one shot.
Parking was easy in the multi level parking deck. They have a good assortment of fresh fruits and veggies. The store was clean and well organized. My cashier was probably the fastest cashier Ive ever seen in my life! The is a Subway sandwich shop, vision store, and pharmacy associated with this Walmart.There is also a strip mall with several stores including Kroger in a connected parking lot.About a 5 minute drive from Piedmont Hospital or a 30 second drive on to I-75.
We were there for grocery. Decided to shop there to compare to Kroger which is in the same shopping center.WM offers excellent choices and prices for fruits and produces. Found a large freezer section for shrimps. Great prices as well. Did not try meat but they all look decent.Super convenient for one stop shopping!
I love this store. Its a good place usually. The associates are friendly and the store is clean. But this time I used the pickup service. And let me tell you it was the first and last time. It took 30 minutes to get someone to come help me at the pickup spot. And thats with checking in on the app before I walked in. Then they were missing part of my order. It would have been quicker to just go get the things myself.
Waited over 45 minutes for help. They were paged 2 times. Took one of the Asst. Managers to find the staff on a break. This is after the staff said he had to take something in the back and would be right back. That is not how you treat customers. I am very disappointed. I have been out of the country for 12 years and was looking forward to going to Walmart. The staff needs more training or you need more staff.The Asst Manager was very helpful and apologize for the staff and my waiting.
They had almost everything we needed, and everyone here was very nice and helpful. All the shelves were very organized, but some of the departments were tough to navigate to or find, due to a lack of signage. Parking is bountiful, and the kids love that it is the underground Walmart!
Very slow customer service, never stop by here if you are short on time. Only one associate to help 20 people, same person process return, online pickup etc. The checkout lines are long, self checkouts dont work properly. Hard to find things at this location, lot of misplaced products which makes it hard to find right prices. Appearance 2/5 Cleanliness 2/5 Customer Service 1/5 Stock 3/5 Not recommended!
For the location that this Walmart in I was extremely underwhelmed by not only the layout but the stock here. Many of the items have empty places on the their shelves because they havent been restocked. The layout of the walmart is probably the most unconventional Ive seen. And I also felt racially profiled when I was the only one whos receipt was checked as I was leaving. I dont usually leave such negative reviews but I was really just very disappointed.
This location is a complete hit or miss. There is absolutely no in between. I came to this location maybe two weeks ago and the produce was amazing. I went back a few days ago and almost everything was either spoiled or not ripe which sucks because I am on a strict diet and had to find alternatives. But, besides the produce the employees are extremely friendly and always willing to help. This location also has way too many self check out, but only has one person assisting 10-15 people at a time.
Its Walmart. Some employees are friendly and nice, others openly hostile. During one visit, an employee was singing at the top of their lungs, Im tired and I want to go sleep. Over and over and over- the entire time I was in the store. He had a great voice, but really needed a second verse. Today, all of the shopping carts were left abandoned outside. The one time I dont roll one in myself. Also, Ive been busy the past few days- did the hurricane come thru already? BC thats how the shelves looked.
This Wall Mart is in a great location. The people in the near department are very helpful. Quiet a few times some young employees stoped there normal job requirements. Escorted me exactly where the product was I needed. / Dont get me wrong I spent 2hrs 45 min in this store on a Saturday looking for a product. Because the only employees I could see were behind there counters
Its a Walmart, so you shouldnt expect great quality, but this was honestly a little rough. Some of the price tags were missing on the shelves, so I had to look up a few items just to see the price. A few items were clearly damaged but left on the shelves. And this is a minor thing, but the organization of the food department seemed a little scattered. lastly, the lines were very long, it could have just been the time of day, well see.
Its located in a very nice area, but the workers here tend to be pretty terrible and dont know much about customer service. Two of them made gross sexual comments about me while I was getting an item. And when I tried to call the store to get some information, the same employee hung the phone up on me twice. A lot of the time they hang up on people, so why would you even let customers call the store in the 1st place? There are a few more instances, but I think someone in hr isnt doing much of a good job.
I normally hate going to Walmart because of the service but the employees proved me wrong. I went in last night to pick up a order that I purchased on line. I was under the impression I had until 10pm to pick it up. I was told upon getting to the store that the department for pick up closed at 9 pm. I went to the the back to the department and a few associates walked by without asking if I needed help but a couple did stop and asked if I needed help but informed me that the associate at the department left at 9:30. But one associate - Joshua stopped and stated that even though that wasnt his department he would try to help me. He went above and beyond and I was able to get my purchase. He was very pleasant and did it with a smile. I feel that at times we like to accentuate and discuss our negative experiences. I wanted to take this opportunity to say thank you to Joshua and tell everyone about my positive experience at Walmart!
I had one of my worst Walmart experiences ever at this store. I put in a pick up order for a futon. After talking to the girl working the pick up area, she returned with the wrong item. This wouldnt have been a problem, but when I told her it was incorrect and showed her what I ordered, she asked Whats the difference?. I then spent the next several minutes arguing with her over how I didnt want a similar item. Finally, she gave up and told me to go to customer service to get my money back. While the lady at customer service was nice, I cant understand why someone would try to force me to leave with the wrong order. I will not be coming back to this Walmart or using the pick up option in the future.
Personally, I feel great in this location and going to Walmart here. The place does seem a bit sketchy because Walmart is located under a parking garage and under another shopping complex. There is a lot of parking, and going to college around the area. It is easier to get groceries before it closes.
Went in the Howell Mill location at 11 pm. In line to pay at 11:30 pm. After standing in line for 15 minutes, were told that if you have credit card you can stay in this line but if not and youre paying cash you have to wait 15 minutes till they opened up one of the self check-out lane. Some supervisor tells me this is a procedure every night like I would know this.
The staffs are friendly. But I would appreciate if Walmart takes effort to provide usable carts. A lot of these are in bad condition making them hard to use. They are rusted and defeat the purpose of making shopping comfortable. Last few times (including today) I have had not so pleasant experience with the carts.
I will never shop at this store again. I spent over an hour shopping accumulated over $300 of products in the cart. I waited in line for 20 minutes for the one checkout line with a human clerk. She would only take cash. She said its not her problem that Ive been waiting so long. I said Well its not my problem when I leave all of this product here. I walked out of the store. Utter nasty rude people are allowed to work in the store. By the way, the credit card reader was working. They wanted all credit card users to do Self Checkout. I had several unwieldy items that would have been physically difficult to self checkout. I wonder how they would treat an ADA disabled person.. probable with the same contempt they showed me, the man in front of me, and the couple behind me who all either had to leave the line and go to self check out, or just buy what they could with cash and leave the rest. Its a horrible way to run a store.
Fairly easy parking (& its covered), Pharmacy is close to a door so you can do a quick in & out to pick up Rx. Lines are sometimes non-existent, other times 3-4 deep. They do make you wait to talk to a Pharmacist after you pay, though, which was a pain after waiting in line for a while - wish I could skip that part!
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3.8 (199 comments)
Review №1
2022-02-23Great selection of junk food!!!Also has quality produce and very good parking considering its in the city... 8 out of 10 Would recommend.
Review №2
2022-03-30If I could give Walmart a ZERO on customer services, l would with Honor.I called hours on hours, and never got an answer from customer service. I came to the store to ask the question, no one had an I-Qhigher than their shoe size; so it was a wasted trip.The self- checkouts are long and slow.The stockers, cashiers, and customer service are messy and ghetto. You can’t get any assistance, because they are engage in conversations with each other.The store has the potential to be great, however the staff and food quality make it virtually impossible.My suggestions are the following:1... staff should be able to make a completesentence2... I am not prejudice, however there should bemore than people of colored3....Good management starts at the Top4.....Rotate your products5.....Fresh produce, should be freshI am sure this review will not change anything. but I want buyers to be aware.
Review №3
2022-05-20We flew into ATL from out of town placed a Grocery pickup order we expected to pick up by 9pm. Our flight delayed and we didnt arrive at Walmart until 10:20. Their Grocery Pickup dept was already closed. ROBERT, the manager on duty was so kind to help me, he patiently scoured the back to find our order and worked with another team member to get us our order. We sincerely appreciated his kindness and compassion in helping us with our pickup as we had a 2 hr drive ahead of us. Thank you Robert and the night team for your kindness. You are appreciated 💛
Review №4
2022-03-22It’s always something. I go there today and they said we stop allowing people in at 10:45 when they close at 11 like it’s a club or restaurant or something. Luckily it’s in the same plaza as Kroger or I wouldn’t be able to quickly grab my items and leave. So aggravating.
Review №5
2022-05-17Horrible walmart do better!!! You can not force people to work for you. If this location or any other location forces their patrons/customers to check themselves out by closing down all the check lines then you all should give a discount or cut people a check! I dont work for Walmart and after a long day at work it is absolutely unreasonable and unacceptable to force us to go to self check out to ring up $300 worth of groceries, or however much was spent, the point is have enough respect for your PAYING CUSTOMERS TO HAVE AT LEAST 2 CHECK OUT LINES OPEN AFTER A CERTAIN HOUR BUT AT 730pm in the evening ALL LINES SHOULD BE OPEN. You hire cashiers and pay them to do the job that u force me and others to do for free!!!!!! Free labor is illegal just encase you all forgot. And the managers and people that do work for Walmart are standing around laughing and NOT WORKING BUT GETTING PAID!!!!! But THEN U ALL HAVE THE NERVE TO TRY TO CHECK MY RECEIPT 🤨🤔🤣 PLEASE SOMEBODY MAKE IT MAKE SENSE
Review №6
2022-03-27This use to be one of the best Walmarts to come to. Tonight I asked Dante if he could ask the woman who he referred to as manager (Was given the name Kesha) if someone could sweep up the glass yogurt jar that had been shattered next to self check out as well as underneath the self check kiosk I was at. Happy to say I just found a shard in my shoe . You all had a couple of employees in the beauty and personal care section not tending to the knocked down shelf also. If you dont want your job, just say that. Plenty that are willing and wanting the work.
Review №7
2022-05-06Every employee who worked tonight in the self checkout area - including the door lady - should be fired for the profanity they were yelling at customers as we exited the store. 3 women in particular, all 3 Walmart associates, were yelling “we are f*cking closed”, and “yall can get this sh*t tomorrow get out of our store” as we were rushed out 10 MINUTES BEFORE 11pm!! They weren’t even closed yet!!! I have NEVER been spoken down to or disrespected by a Walmart employee in my life - and 3 of them turned my favorite Walmart into the one I will never visit again. They should be ashamed of themselves acting like that.
Review №8
2022-05-27The thing is... its a mess. The parking lot isnt the reason you go inside either- its a filthy mess! However, the store seems dimly lit and some items arent easy to find. Also, if you go during late night hours you will need to pay with a card instead of cash. I dont understand this but alas, Wally-World is a must for which I cant get away from!
Review №9
2022-06-18Just needs a little bit more variety in some departments. Some of the items were out of stock eventhough their online store says items are available. Not impressed with the shoe department as the selections for men, women and children was subpar at best.
Review №10
2022-05-19I actually didnt go to Walmart, I went to the Subway inside Walmart. I only ordered 2 Icee. I had to wait 15 minutes because 2 people were before me. I had to pay for them then was told that the coke icee wasnt ready and it will be 10 minutes. They should had told me before hand. I asked for my money back. It took her 10 minutes to figure it out. The Coke Icee was ready so I got the Icee instead of getting by money back. I was late getting back to work and got a talking from the supervisor.