Walmart Supercenter in Rome
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Rome, Floyd County, Georgia, US
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Site: https://www.walmart.com/store/51...
- Monday:7AM–11PM
- Tuesday:6AM–11PM
- Wednesday:7AM–11PM
- Thursday:7AM–11PM
- Friday:7AM–11PM
- Saturday:7AM–11PM
- Sunday:7AM–11PM
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La’tonya is a all around working. She’s very Professional, and also is very Polite. And she has outstanding energy I really do appreciate for all of her help💯 Oh and also the Asian lady is nice too. Both of them gets 2 👍🏾👍🏾Up!!!. As far as everyone else they don’t even speak or say a thing🤦🏾♂️ I really don’t like it… it’s one Greeter that say the older bald guy. I thank god it’s still some good people in this 🌎 like (LATONYA) and the Asian lady I wish I knew her name.
Cant stand this Walmart. Some, not all, of the employees here are rude. My husband was trying to return something that we had clearly purchased and the lady in customer service was trying to say he stole it. And was saying this in front of all the other customers. I DID NOT appreciate the unprofessional and flat out rude behavior. This Walmart is the worst.
I had to go to Rome to pick up something from somewhere else so when I got finished I went to the Rome Walmart. The door greeter was so very nice. Unfortunately they were out of alot of things that I wanted. Im not sure if its because of covid or just Walmart not having Competent employees placing proper orders. Because the Cartersville Walmart has been having the same problem. When I got finished shopping I saw a cashier that was just finishing up with someone so I got my daughter to bring my cart to her line & at 1st she seemed ok but when I got over at the bagging area she had an attitude & was not nice at all.
This site is always out of rotisserie chicken so for now on I will drive to Kroger and do my business there. When I am in Dallas they always have rotisserie chicken or in Kennesaw. So I see that this store doesnt want to make the effort to change their issue. I will make the effort to take my business somewhere else.
Walmart must go out of their way to hire the most rude and most disrespectful people to work in their stores. Not to mention they have never figured out how to stock shelves. Its also very irritating to have 4 door watchers gossiping in front of the checkout lanes instead of watching you checkout and then stopping you to look at your receipt because they were gossiping instead of doing their jobs. Im taking my business to somewhere better.
Kia is one of the most emotionally abusive mangers I have every had to work under. It got to the point where I was scared to go to work in the mornings. I will never work at another Walmart again. The mangers complained when you got behind but never once offered to help when you were short staffed. 0/10 recommend
We prepaid for Walmart + for a year in advance. Ordered groceries on 4 different occasions and generally get the groceries 2-3 hours after the delivery window. No managers are ever available to talk to. One time we got groceries at 9:45 after we had gone to bed just to get woke up with $300.00 worth of groceries on our front porch after we requested to cancel the order due to them not being prompt and on time. Will be talking to corporate.
Well first off theres too many employees shopping for folks that are too lazy to come in and get their own products they dont have no one working the cash registers you have to check yourself out then you have people sitting there staring at you the whole time you checking yourself out they changed the whole store around maybe if they get some of them millennials at work there to get off of their cell phones and get to work they can have people working in the cash registers again and make the people that come through your door first priority over the people that its too lazy to get up and come shop
A few employees of the Grocery pickup area were very rude, seemed like none of them wanted to be bothered when I asked a question. A girl who was loading my groceries threw a bag and busted a jar of pickles and did not notify me, it was until i got home i noticed. Will not be shopping here ever again, hopefully they find new help for the pickup area because I can point out 3 that shouldn’t be dealing with customers.
You need employees to know what time does certain departments close they told me MoneyGram is closed at 6 p.m. and next day found out they were open till 9 Im on disability and and had to get a check cashed I didnt go down to MoneyGram I just left but really was a pain
There are very rude workers that work here. In the situation I was in, the lady would not even let me speak. WalMart will NEVER get my business again. Would be negative stars, but would not let me. Stay away from self- checkouts!! Especially if you have more than a few items. If you scan items incorrectly, believe they scanned(but it didnt), then you may find yourself in the slammer...
Make sure you check the dates on any chicken you purchase at this location. Today 11/27, I removed a pack dated 11/24 and handed to a worker to remove from the shelves. There were more dated the day before and same or next day. The store manager Amy keeps allowing this happen. Last time I submitted this directly on walmart website, but the expired chicken stayed on shelf for several days. Meat, especially chicken, is not something where the expiration is a suggestion. So dangerous.
Store isnt too bad some good ppls work there some not so much up to date on technology. Don’t ever go to the Tire Lube Express The manager says his techs don’t have to do anything if they don’t want to but will charge you for your service and tell you to go away when they break something.
Went here today for an oil change, and ended up with NO oil change, and over two hours waiting for two tires (in stock, allegedly) to be installed. We’re talking 2pm on a Tuesday, not busy at all. Was shopping while waiting, when I was FAINTLY paged over the intercom to return to the auto center. I returned, only to be informed that they did not know how to remove the oil drain plug. This is an alleged oil change facility that is unable to figure out how to remove the oil drain plug from a 3 year old VW, a Tiguan, not much different from other VW models. Definitely not a unique or uncommon vehicle. Walmart seems to be on a quest to alienate ALL its customers through their unending incompetence, inability to stock their shelves, and unrelenting price hikes.
Store is never stocked even before the so called pandemic. The pharmacy consistently fails to fill prescriptions when called in and fails to get doctors approval for refills. The pharmacist states it is not there fault it is the software but you can use an other pharmacy in town. Well no kidding.
Will gladly make this drive here instead of shopping at the one in my town. Always clean and fully stocked with Great customer service assistance in every department. Bathrooms extremely most days clean and fully stocked. Only seen the bathroom needing cleaning once which was during holiday season and after huge crowed store. Gas is always cheaper also. Has become our main store.
WalMart is usually busy, looks like a warehouse (everything messy and smells) and when you ask where anything is located or for help, no one knows a thing and cannot help you. Prices are very competitive and they have a variety of items in the store, however they are carrying fewer colors and must order online. You can have the item shipped to the store for free though.
(411)Walmart Supercenter in Rome Ga., in my opinion, is my favorite super store. Its convenient for me. Now inside the store, its clean and organized down to every aisle in this store. Some employees are very respectful to me and they are quick to help find anything in the store now if we cant find in the store, they will get online to find whatever item thats not in the store.Now the only problem I have is not every employee is not the way I explained at the beginning and you shouldnt bring your home problems to work and take it out on the customers at hand. So with that being said... Thats the reason I gave the store a 4 ⭐ and not a five ⭐. Walmarts - look at your employees attitude and adjust them please. And before anyone say anything about the photos yes I got these balls and toys from Walmart.
The employees who do the shopping for others? What A Gang? They huddle up in each isle gossiping, saying excuse me? They dont know what that is! And then you add the vendors in the mix? Almost Impossible To get on any isle period. This store is the absolute worst at not having prices marked! And asking any employee for a price? Man At The Rudeness Before Your Told No. And the prices at this Walmart compared to the Walmart on Redmond Cir. Average 5 cents To 1.69 higher on each Item that is great value brand Walmart Very own brand. When I asked why? The Assestance Manager Replied We Are Closer to Atlanta, I replied The One On Redmond Cir.mIn Rome Same City Is Closer To Birmingham Al. Whats Your Point? Same Genetic Brand A $ 1.69 Difference In Price? Ever Hear Of Price Gouging And As Ive Said, The Absolute Rudest Staff In All Of Rome Ga
This place needs to get it together. The associates in the pickup area dont acknowledge you until they choose to. Even if youre on time. The delivery is a mess as well. I paid $10 extra dollars for an order that costed over $100 with the understanding that it would be delivered within 2 hours but it never came. How does that work?
My Wife and Daughter just stopped by to get a tire plugged.... The guy working in the Automotive dept told her she had to buy a new tire. The tires are less than a month old and the nail was between the treads... what kind of POS try’s to take advantage of someone in need? I would not recommend this Walmart for any service or products !!!!
I went to one was not please with it.the mens dept.was dirty where the sleep wear was .I pick up clothes that was not in packages that had dirty on them.on counter it had not been clean.its where no clothes had been in a long time .me and my friend ask for help and to girls was standing watching and talking we ask for help didnt pay us any attention.so I talked to a manger.we finally went to the other one cleaner got what I needed if Sam walnut was living today walk in and seen this he would fired the hold store and manger.even if there was a reason behind it .that.
I walked in to this place on Wednesday to pickup some things. The entrance did not have any electric carts available so I walked down to the other entrance and there were none there as well. I asked the greeter about one and his response was I havent seen one in 4 or 5 hours. So I replied with so Ill just take my business elsewhere and left without any response from the greeter.
All Wal-Marts have Walmartians. If they could ever figure out how how to keep the shelves stocked now that theyve added online shop/pickup orders it would be great. There are still lots of us that arent lazy or scared that prefer to shop in-store but the shelves stay wiped out now. Its extremely frustrating!
Love Walmart in the country. They sell things that arent sold where I am from like Confederate flag memorabilia and guns. As a black person from the south, it is scary and makes me not want to come out at night but I am really impressed but there southern pride. On the other hand everything there is a lot cheaper than I am use too. The people of course are very friendly and courteous even though I did have one man to turn his back on me after I made a request for something. Never had that happen to me ever but I found someone who was willing to help me. So all is still good on Walmart world.
I love Walmart I go there every chance that I get. in fact I was just there recently and I picked up a pair of Skullcandy wireless earbuds that were great and I also picked up Marvel Ultimate Alliance three for the Nintendo switch which also works great. No complaints for me
Like most supercenters it had just about everything. Pharmacy Auto center Subway and hot food deli. Has a Great selection of prepaid cell phones or contract option cell phones. Deli/ bakery has variety of cakes, pastries, & cheeses/meats. I always call in custom cakes they will make to your specifications. Customer service offers Check cashing, bill pay, ATM, Money gram, & money orders.
I was visiting with some friends and we went to this Walmart. I was speechless. I have been shopping in Walmarts for along time but this one left me speechless. It provided numerous varieties of items that I was unaware that Walmarts carry. I enjoyed myself shopping and would have done more if I had more money. My rating is A plus across the board.
The only place i could find to actually have the baby formula i needed in stock as well as other baby supplies that were also out of stock in the other stores ive been to this week. Everything in the store was stocked and workers were helpful and friendly compared to everywhere else.
Youll get a five-star when youre open 24 hours I hate having to rush I didnt get there till 9:30 you close at 10. I have so much to stuff to do during the day Im used to shopping at 12 and 1 and 2 in the morning. It is really inconvenience Ive had to do a lot of shopping at Dollar Tree. And Publix because theyre not so busy Im scared of catching covid-19 being bunched up with all them people in there it during the day at Walmart
Asked an elderly lady to round up so that she wouldnt have to deal with carrying change around. No! We will NOT round up so that you can keep our money! Be ashamed! Taking advantage of people! I am done with Walmart. I will do my shopping elsewhere. Everybody needs to stand together and stop all of this nonsense!
My new favorite Walmart! I really love the way this store is set up, they have twice the things than my local store, and the customer service is exceptional. The yarn section is unbelievable, I didnt even know Walmart carried so many different types of yarn. Ill definitely be shopping here from now on.
Cant say too much, its Walmart, you get what you want and you leave. This experience was rather low key, but nothing bad happened, nor anything above average. Like most Walmarts, people watching is always fun, though the lack of pajama bottom wearing folks seemed a bit low. Perhaps Trumps working America has lessened that aspect of shopping at Wally World.
Walmart is Walmart, however I tried to get a haircut before my cousins wedding and was told that people walking in behind me had been there earlier. This happened three times before I said to myself that I have better things to do with my time on earth than to be passed over for a Walmart haircut.
They are changing everything around. I think itll look much nicer when finished.Will not use their pick up service again until you dont have to park and schlep to the back of the store to pick up your order. Total waste of time. It would have been faster for me to shop for what I needed.
Not a nice experience in the GARDEN CENTER my niece just lost her dog an we were looking for For Get Me Not flowers we ask the guy there I could help us to what he responded I dont think we have none out there I saw some seed in the floor an he point to one direction if you want those an walk away from us so sad its 10yr old lil girl the cruelty of that man
The only problem with this store is they try to force you to use the self checkout!! I will never use it!! It is a personal thing with me!! I watch people steal from them all the time!! There was 2 lines open and 6 people in front of me and there was 5 in the other line. Two people were using the SELF CHECK OUT and were having problems and there was no one over there. Was a mess!! Finally opened another line.. people at self were on their own!!
Not much good to say this trip.....Pharmacy was knocked off system 2nd time I tried to use them and both times, same thing.I dont mind waiting to check out by a cashier, instead of using self check out. But 5 cashier stations and only 2 of them open. There were a lot of us trying to check out. But there were about 15 or 20 self check outsWhen I got ready to leave there were at least 5-6 employees around a car next to the building smoking and having a good time.
Great staff in the auto care department.However, I needed 4 new tires for my F250. That is when the fun began. They didnt have the correct size torque wrench for the lug nuts . Not in diameter nor depth. My truck has long studs and nothing they had would fit. They are not allowed to use anything else. Such as a deep well socket and conventional torque wrench. Their hands are tied due to Walmart policies. So I only got one new tire and it went on my spare rim. No road hazard warranty because they didnt install it on the truck. A waste of two hours of my life. Reece tire will get my business from now on.
Note: Ive spent thousands at this Walmart. They wont even call me back.Very disappointed.!!After I was told by the police and sheriff that it would be a safe place to stay after the RV park at Knowles by Ricks what used to be Roys little garden caused 10s of thousands of dollars damage to our home and no one will take responsibility or they dont have insurance for causing property damage and ripping people off, then..(Walmart towed my van out of their lot when I took my RV to doctors appointments and support group and wont even call me back.)Its my dead wifes van.My money paid for it and Im broke trying to heal and move forward and help myself and others.Who stands up for the people and those in need?I have been attacked, property damage in the 10s of thousands, lost my wife at Floyd and no one says they can do anything and I am a disabled vulnerable adult with no attorneys or firm to do anything for victims.The only people that helped was Good Neighbor Ministries.The other churches and charities, attorneys, and good christian folk just blow me off and act like victimology is acceptable and the criminals rule and evil is lawful.Is this really good peoples or God fearing folks?Does anyone know how ...Can tell me...
At Auto center for new battery, told service advisor battery is located under front wheel fender well, he said no problem, he was familiar with location. Hour and half later I checked on progress and was told they WOULD NOT do it, per shop service manager. I canceled oil change also in progress and left. I confirmed twice the location of battery, on phone and in person, and was told both times, NO PROBLEM.I wasted 1 1/2 hours walking Walmart to kill time, expecting a new battery and oil change. Now at a real Auto shop for a new battery, in and out in 30 minutes.That is what I call NO PROBLEM.
Wow, I think this was the 2nd time I have been to this store in Rome, GA. The store looks clean and well organized. The iles are extra wide, the pharmacy, the real reason I went into the store, was well staffed with friendly people that explained the new medication I picked up and possible side effects. I appreciated this information.
No one ever answers the phones, and some people that work late an come in to shop late cant even get someone to check them out they have to go to self checkout even if they have a buggy full. What do they have cashiers for. Not to mention the ladies in the deli are rude and lazy if we come in to spend money they shouldnt mind doing their job.
I have had the unfortunate situation, that my rental car made some funny noise, when driving more than 50mph. upon getting to the repair-centre, Mike Jones welcomed me heartly straight away and made me feel very welcome and special. he got me a repair-spot within a short wait-period and got the car fixed in no time. a person who loves his job and making customers feel appreciated.
Wal-Mart please tell me why you have only one entrance open?Seems like it would be smarter to have one entrance as a enter and the other entrance as a exit.And another thing,,why is it that when I come in for my can goods, you always and I mean always have empty shelves????
Shout out to this Walmart for a great team!! Went for last minute shopping on Christmas Eve, not only was every employee working together to keep everything in stock while it was flying off the self. They kept it calm, organized and had a smile on their face doing it.
Horrible store especially automotive department. Drop off my vehicle at 9am for 3 tires and to replace the spare. 1:30 no call (they said 2 hrs) so I go to the store and my truck is outside !!!. Spare was not touched. They claimed that they looked for the tool to release it lies! It was in the factory location and why didnt you call the customer. Why do you need our phone number if you dont even call. This place is a freaking joke and will never. I repeat never do business at this store again!!!
Place is nice and tidy, no garbage or shopping carts spread around the parking lot compared to bigger cities. There were a few vegetables stands with empty spots when i went in the afternoon (*not really a big deal breaker for me), but everything else was nicely stocked.
I hate having to patronize to any Wal-Mart, but this one is probably in the lower half of all stores. While they do have cheap prices (for myriad reasons), its the other people that shop here that are really appalling, mindlessly wandering around, bumping into things, some barely dressed and/or hanging out of their clothes. No wonder the employees are maybe a little less-than-enthusiastic to provide any form of customer service.
First time using Walmart on Cartersville hwy. Went to get my oil changed and paid for the 29.88 oil change, which is supposed to also include a vacuum of the two front floor boards and a top off of most fluids including the windshield wiper fluid... they didn’t vacuum the front floor boards or put fluid in the wipers. So it makes me wonder if they even did the rest of their job.
Bought 4 new tires. checked in at 12:30pm. I ask them at 2:40 how much longer. said he was about to start on it. That is unexceptable!!! If there was a shop full of cars it would have been different but there was only one other car in the shop. Why didnt they let me know it was going to be that long. I would have gone somewhere else. I dont think Ill be buying anything else at Walmart TLE Dept. Wasted half of the day for nothing.
Look its Walmart people. Slow to get out reasonable prices on a whole lot of stuff thats a quite varied. If youre buying electronics here be cautious if you research it youll find out that anything electronic has a different number for its serial number then the regular stuff because its built to a price point. Im not saying thats bad Im just saying be cautious
Drove up from Miami Beach to escape Dorian...staying in Cartersville and drove a ways to this Walmart. It was clean and stocked. Only thing, I passed many employees at the store and at self check out ...no greeting from the attendant. A simple hello is a kind gesture.
Its Walmart, what can I say. Prices are affordable and merchandise is of average quality (since we all know its all made in China). I cant speak of the employees because I cant find any. The shelves must be stocked by elves that appear in the middle of the night. No cashier to be found. Hopefully you can check yourself out. You would think with all of the money that they are saving on employees that they would lower the prices for their customers.
Total reviews rating 4
199 Reviews for Walmart Supercenter 2023:
Review №1
2022-05-01Nice clean store, helpful employees, stocked well but could be better... Overall pretty good for a wally world
Review №2
2021-11-01Purchased a Birthday Cake 🎂 the staff was so helpful and had great recommendations 😊 we were extremely satisfied to say the least. The cake was delicious and our family really enjoyed it. Thank you to the Bakery staff who made our special day even more special!
Review №3
2022-05-10Went here to buy a new television. The lady in the electronics department was very friendly and helpful. She was very understanding, I had card issues and had to call my bank. Once I got everything sorted out and bought the television she was able to get someone to help me load it into my truck. Very clean and organized Walmart. Well be going back to this one for all my shopping needed at Walmart.
Review №4
2022-04-30I think I am so used to Walmart shopping, but I truly find the best deals here, and especially,the overall Total is cheaper. This particular Walmart Supercenter is also, well kept and spacious while youre trying to shop. They also keep their handicap carts charged for those who need them. Overall, I recommend this place for convenience, cleanliness, organized and friendly. Add that to affordable..I know their prices have increased,but everyones have.
Review №5
2022-03-25Relatively clean and maintained location. As an owner of a cleaning company I tend to have a critical eye when traveling staying in hotels.3.5 ⭐ to the housekeeping staff! Tip: Dusty, dusty, dusty behind dressers and TVs.Staff was friendly and professional. The area is a little bit dated around the hotel. Lots of restaurants and shopping.Overall pleasant experience.
Review №6
2022-05-31Usually I enjoy shopping here. But with the changes they’ve made putting in new registers it’s gotten a bit ridiculous. There’s no belts for groceries anymore. I had to wait in line at least 20 minutes to do one wic voucher. I just wish their was a faster and easier method then having to wait on people whom aren’t properly trained. Not to mention all the employees they have standing around doing nothing.
Review №7
2022-05-06I want to give a big thank you to Mandy in the pharmacy. I had prescriptions totalling 700.00. Mandy helped me with my insurance and Good rx and got my total cost down to 55.00. She spent a lot of time with me and I appreciate what she did. So once again thank you Mandy.
Review №8
2022-03-27I do not enjoy shopping here and that is because if the way the employees treat the customers. They are allowed ti bully and speak rudely to the customers who have to do everything themselves but stock the product. I cant understand why Walmart has come to these tactics but i know i do not appreciate it and no longer enjoy shopping there yet sometimes find it a necessary evil. They know they can get away with their tactics so they continue in that manner and its shameful of them and of us for putting up with it out of necessity and convenience. This is Just my opinion of my experience as a whole.
Review №9
2022-05-01This review is for the pick up and delivery department. I’ve had 3 bad experiences. 😞 This will be my last order for this particular Walmart. I will drive 30 minutes across town next time to the West Rome Walmart. 😞 The first time, my groceries were never delivered. They were charged to my credit card but never delivered. After waiting 3 hours for them, I contacted Walmart. They had ‘no idea’ what had happened? 🤷♀️ I was told that the manager would be contacting me and offering me some type of compensation. That never happened. I was never contacted.The 2nd time, they didn’t notify me that the item I ordered was out of stock until I arrived at the store…. Once again, my credit card had been charged. NOW, I’m sitting in the parking lot waiting for them to bring my groceries out. I received a text WHILE I’ve been sitting here stating that the order has been delayed. My pick up time wa 9-10. I got the text at 9:05. 😡This is the first negative GOOGLE review that I have left for any business 😞It’s not safe for a female to sit alone at night in the Walmart parking lot waiting indefinitely for a grocery pick up. Walmart, I think you can do better than this!Dr. Elissa Jacks
Review №10
2022-03-12Reviews for Walmart can vary for different reasons and other demographic variables. This is your standard Walmart and not a super sized one. It doesnt have a Doc in a Box yet, but sure it will at some point. Subway is the interior food service besides the deli. Typical selection of general merchandise and groceries, but beware of product expiration dates, as we have purchased twice before realizing the items were out of date. Most staff is polite and helpful also.