West Automotive Inc in Conyers
Categories
Location on the map
Conyers, Rockdale County, Georgia, US
Accessibility
Offerings
Amenities
Planning
Site: http://westautomo.com/
- Monday:8AM–6PM
- Tuesday:8AM–6PM
- Wednesday:8AM–6PM
- Thursday:8AM–6PM
- Friday:8AM–6PM
- Saturday:8AM–2PM
- Sunday:Closed
I have been dealing with Marc for many years and he has always taken care of me. If you want an HONEST and RELIABLE place to take your car, they are well worth the trip. If I ever moved out of Georgia, I would still make a trip down to get work done from West Automotive. I have sent two of my friends here with their cars (BMW & Lexus) and they both came back and told me about how satisfied that they were with their experience. I would recommend everyone to just stop in and give them a try. Marc is definitely the only person that can take care of my car!
After 2 long days at one mechanics shop of trying to figure out why my engine light was on when nothing else was wrong with the car, I finally got frustrated and took my car to my friends house and she suggested that I go to West Automotive. Well these guys worked hard and after a couple of days of trying to figure out what was going on they found that it was the other mechanics fault to begin with that had spliced the wires of the Cam sensor and had flipped the wires. These guys came through for me and they only billed me for only 1 hour of labor after spending so many hours on it. I am absolutely grateful to them and I highly recommend them to any one
I took my car to West Automotive to have my car looked at paid for a Diagnostics which was NOT CORRECT. I got a second and third opinion elsewhere for 1/2 the price. I called the next day to find out exactly how did they determine that my car needed motor mounts but he wasnt available so I left a message for him to return my phone call however never received a phone call. Drop my car off at 8:30am still wasnt ready at 4:30pm. Smh.
I will tell you that if you want the best treatment to your automobile then you will go here. Marc is the best! He will take the time to go over everything with you about your car. Trust me you will have no surprises. If you are a fanatic like I am about perfection have no worries. There will not be one scratch left on your vehicle or wheels. If you dont care about your car then you would never notice these things. However, if you are like me only the best will work all the time. West Automotive is the best! Dont have regrets afterwards! Go there first and it will be your last stop!
They took great care of my 2011 Jaguar XF. My car sat at another repair place for 4 days and they never touched it. I called West Ave Auto. They told me to have it towed there and they fixed the car the next day after the part they ordered arrived. I just referred them 2 new customers. Will be back again if needed.
Had a major car issue .I will never ever take my cars to any one else he personally worked on my lexus after 2 other mechanic could not figure out the problem i dropped 900 dollars at mighty muffler on hwy 138 beside chick fila. After 4.5 hours on my car they finally said oh your number6 cylinder is miss firing i myself had just had a engine check done on the car and knew that was the issue .West auto went in deeper and came out and told me it was the freaking injector .They got one replaced it and now it runs like brand new 1 So people take all your cars to him .And the price they first quoted well he cut it in halfThanks again for everything. Your the best Ive been in conyers since 1986 and have been trying to find a honest mechanic. Thxs again Don Adams
I have a bmw 535i and i had a bad overheating issue. I took it to 3 different shops but still was overheating on me. I was referred to west auto because i was told that the owner Maze was an expert with bmws from NY. When i went there the owner was great he made me understand what the problem was and why it happened. I must say it was a stress free experience and i would recommend anyone with car trouble to head over to West Auto for your car needs.
Worst car shop ever. Dropped my car off yesterday night. I called them at 8am to ask them to take a look at my car to see what’s wrong, they told me they will call me when they look at it, I called them 3 times thru out the day to see what’s going on, if they looked at it yet. After no answers I go to the shop at 5pm, and they tell me they have had to many cars all day after telling me they would look at it before Closing. I asked to speak to the mechanic, the girl up front told me he was on the phone, after over an hour of waiting for him, he never came. Another customer waiting for her car, told us she just came in to have her car looked at, and they looked at it right away. Now I have to pay to have my car towed to another shop
Total reviews rating 4.3
60 Reviews for West Automotive Inc 2023:
Review №1
2022-04-30Ever since I had my BMW 740li Ive been taking it to West automotive to get it repaired the main mechanic Dave or the ownerHe is very reliable good prices better that the dealership when he fix your problem it stay fixI highly recommend West automotive
Review №2
2022-04-19Needed a oil change yesterday and couldn’t schedule with BMW, decided to stay local. The customer service from the time I walked in, until completion of the lil change was great! OEM products used, comparable prices dealer prices I’ll definitely return for future services.Great job West Automotive!!
Review №3
2022-02-04Had a great experience hereIt’s closer than going to bmw dealerThere’s food close by so you don’t have to worry while waiting for your carAnd they were pretty fast tooI like that the mechanics wear mask when they went into the car. And they ask a lot of questions to find out exactly what’s wrong with the car kinda like going to the doctorUnlike the dealer who was just guessing and adding partsDefinitely a new customer at this shopThank you West Automotive for getting me rolling again 👍🏿👍🏿👍🏿👍🏿👍🏿
Review №4
2022-05-12My go to for oil changes, and other minor services. Always professional and quick turn around
Review №5
2022-05-05These guys aim to please. They take note of all of your auto concerns, explain the issues, go over pricing so there are no surprises, they work to earn your trust and business.
Review №6
2021-01-30So Far So Great, I love how fast they work on my cars they always have my cars in and out. And the problem has always been diagnosed and fix the first time. and they keep me updated on the status of my vehicle, they are very professional. I’ll recommend them to people every time. 💯
Review №7
2020-07-20Moving here from Colorado I had an amazing mechanic. So when I arrived here in Georgia I was on a mission to find someone equally amazing to my mechanic in Colorado. I succeeded.Everyone at West Automotive is Amazing! Dave is honest; upfront and Tesha you rock, love the family atmosphere. They have taken care of all my vehicles as well as my relatives and friends. Im that person who reads the manuals on every vehicle i have as well as how to do the repairs myself. Being that I have done some repairs myself I now that it is a process of elimination when it comes to repairing cars as well as other things. They truly are the car doctors. I likened them to practicing mechanical medicine. Thank you for all your amazing work.
Review №8
2022-08-14Experience workers very knowledgeable of what theyre doing.
Review №9
2020-11-13Extremely dissatisfied with west automotive, drove my BMW there for a diagnostic after receiving multiple misfires , they had my car for over a week without working on it , every day I called for an update they claimed they would be working on it tomorrow. After a week I finally received a call asking me what did I do to my car because I quote “he never worked on a car for 2 days and couldn’t figure out the problem” then tells me I have to pay an additional 300 to check if there’s a problem with my oil separator but he’s not sure if that’s the problem. Told him no thanks and he charged me 200 for the diagnostic and for the time of him changing a sensor which he removed anyway because it didn’t fix anything. After a long google search I decided to try changing my vanos solenoid. BOOM problem fixed, with my very intermediate knowledge of cars. Shameful practices at this business. Slow service, rude, and unprofessional would not recommend!
Review №10
2017-04-27I have taken my X5 to Dave several times he had never been wrong on his diagnosis. He takes great pride in his work and he has the best Mechanic team. I have never left disappointed. If you have a BMW, Mercedes,Mini Cooper, Camaro or any type car West Automotive should become you shop for life! Customer Service is on point when you come through the door. Very clean and professional! I am glad I was referred West Automotive! Every experience has been a great one!