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Phone: +1 404-255-4460
Site: https://www.wingfactory.com/loca...
Opening hours
  • Monday:11AM–10:30PM
  • Tuesday:11AM–10:30PM
  • Wednesday:11AM–10:30PM
  • Thursday:11AM–10:30PM
  • Friday:11AM–10:30PM
  • Saturday:11AM–10:30PM
  • Sunday:11AM–10:30PM
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Total reviews rating 4.2

199 Reviews for Wing Factory 2023:

Review №1

2022-04-01

Okay, 🥲 so I was extremely excited to see their menu and their different flavors for wings. So I called and place a Togo order for the 10 piece combo “Buffalo Ranch” (wings and fries only) my total came to about 15 and change (receipt below). So to my amazement when I arrived home … not only did they only give me drums 🍗 (no flats in sight) but a small portion of fries that resembles a kids meals . The flavor tastes a little off .. I could not quite put my finger on it but I wouldn’t recommend. As a paying customer I felt bamboozled 🤕 honestly don’t see me returning.

Review №2

2022-06-04

Down to earth atmosphere. Very polite servers, this is a great place to take your family or spouse for a quick bite to eat. I even seen Vince Carter (NBA). We have to let them enjoy themselves when we see them out.

Review №3

2022-04-01

Was a little underwhelmed. The boneless wings and fries needed to be cooked more. The lemon pepper sauce didnt have much flavor. It wasnt an awful meal, Id probably round up to a 4.

Review №4

2022-05-07

This review is bittersweet but it is what it is. I met this place in 2018. I’ve never eaten at another wing spot since 2018. I introduced this place to many friends and relatives. They all agreed that the wings just hit different here. Anyways; the bitter part is that the prices have increased and the the quality has decreased. With this being shared I will have to move forward and try to find a new favorite wing spot. I don’t want this review to discourage others wanting to check this place out because this place is rememberable when it was in its prime— I guess. But the portions have shrunk and the prices are too high for what I’ve received the past four times in a row within six months. I understand a bad day but this has been a constant and from the look at other reviews my theory isn’t too far from the truth. I don’t live close to this restaurant but the sunk costs aren’t worth it anymore. I am not sure why everything is the way that is there but this place will be missed. I have to put me first.

Review №5

2022-08-01

This was one of my favorite places to grab wings and fries to go. Things have changed for the worse. The prices have increased…I understand the increase of prices. It’s business. However the service has decreased. Their is a lackluster attitude from many of the staff members that I’ve encountered and it is very off putting. Also, the care for the food has dropped. The wing combo orders come with fries that are place on the bottom of the container. The wings are placed on top and, apparently, the standard practice is to smash the chicken down causing the fries to be flattened. No one asked for wings and mashed potatoes. Lastly, although the prices have increased, the menus online still show the old prices. Time to update the menu and the service.

Review №6

2022-08-14

The Wing Factory has been a staple for me for the past 20 years. However, I don’t believe they have the same care that they once had. I was amazed to see that portions are no where near what they used to be. They definitely charge the same if not a little more, but you will receive maybe half of what you used to receive. I’m not sure if I will go back because when a business changes their standards, I tend to find other businesses to accommodate my needs and at a fairer price.

Review №7

2021-06-15

My family & I were in the area and had a taste for wings. We found this location via Google maps and decided to give it a try. Im so glad we did! The service was exceptional and the food was so good. The lemon pepper wings taste like they just came out of the hot grease (Yummm!!) Oh yeah, and we ordered the fried pickles and they give you enough to share. Thank you for a great lunch!!

Review №8

2022-03-13

Been going to this location for many years and I think yesterday was my last time. For the last 3 or 4 times Ive ordered food from this sandy springs location they have messed my the order. Whoever is supposed to be checking orders before the food goes out has not been doing that. My husband orders a certain type of wings and we never get what we order or no wings at all. My chicken tenders are always over fried, the fries taste like old grease. After my food arrives at my home its too late. I call to let someone know and they dont care. The girl I spoke to last night says Im sorry theres nothing I can do. At this point Im livid because we just spent all this money on all this food to find out my husband didnt even get his food. They gave us 2 orders of over fried chicken tenders and nasty fries. Apparently the employees do whatever they want, send out whatever is there. Over it. You never know what your gonna get at this location. Too much money for what you end up with.

Review №9

2021-11-06

First time there .was craving Hot wing .the wing was moist and oh so good .I will be back .. awesome and the guy at the bar area awesome customer service.

Review №10

2022-08-17

The worst waitress I ever had this year! I am not from Georgia just visiting. My BF likes the spot. He took me to try it and I wished we order to go or went somewhere else. The wings are good to him. My boneless wings was chewy just weird tasting but can you imagine asking for refills, and your waitress never comes back to check on your table once the food comes. To be honest the tables around us got better service from the waiters who actively checked on their tables. The young lady didnt even talk to us. She brought us the check but we never asked for it. I was going to order a cocktail. Lastly, she came got the cash for our bill sat it somewhere and came back out to take an order. The place wasnt even BUSY. Weird vibes fr just beware.

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