Woody Folsom Chrysler Dodge Jeep RAM in Baxley

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Phone: +1 888-283-8230
Site: https://www.woodyfolsomcdjr.com/
Opening hours
  • Monday:8AM–8PM
  • Tuesday:8AM–8PM
  • Wednesday:8AM–8PM
  • Thursday:8AM–8PM
  • Friday:8AM–8PM
  • Saturday:8AM–6PM
  • Sunday:Closed
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Total reviews rating 4.1

164 Reviews for Woody Folsom Chrysler Dodge Jeep RAM 2023:

Review №1

2021-10-22

Bought a vehicle from them 4 months ago. Was in an accident last week, car had to be towed. Apparently upon purchasing this vehicle from them the rim of the car had been jb welded and the tire pumped almost slap full of fix a flat. I know the car was purchased this way because we don’t drive it everyday, and I have NEVER put fix a flat in the tire. Tire came off the rim while driving down the interstate and put me into a guard rail. Called the dealership showed them these same pictures and explained the situation with respect. Just to be met with disrespect like it wasn’t their problem on a CERTIFIED pre owner vehicle that a rim had a crack in it that was band aided with fix a flat and jb weld. I called them and just asked them to HELP me pay for the rim repair since the rims on a 2017 Daytona Charger are not cheap. Instead they said it wasn’t their problem. I will say this much had my kids been injured in that accident I wouldn’t have been so kind. Would not recommend doing business with them ever again. You can’t put on the face of a family dealership and then say not your problem when you’ve been given evidence that this is something YOU SOLD ME. I wrecked the car because YOU SOLD ME A CAR WITH A BANDAID ON THE RIM! Then when I call to just ask for you to do the right thing you tell me to get lost. Bring your money elsewhere, they don’t care about you, just your money.

Review №2

2022-06-18

You can get a pretty good idea about an organization by talking to the hand shaker and talking to the decision maker. Im pleased to say that every person I have spoke to at Woody Folsom CDJR actually listened to my inquiry, then instead of saying no problem they said Im not sure but I will find out. That takes humility, pride and a genuine desire to ensure my satisfaction. And thats not training, its culture.

Review №3

2021-03-12

Great supportive and friendly staff here. We even met the owner, Woody, and he told us to reach out to him anytime if we ever needed anything. We are part of an investigative agency purchasing some vehicles for our investigators, and they were very helpful in helping us set up the vehicles before we drove off the lot.

Review №4

2019-07-21

This is a great place to buy a new car. Saw the car on line. Sent pictures of old car, discussed cash down, and payments. They beat interest rate on pre approved loan through a building and loan, then delivered car to our house one hundred miles away, and picked up trade in.

Review №5

2020-09-29

Bought my truck mostly over the phone. Trey was great and did an awesome job of helping me move everything over! Just wish I would have had a better walk through on my truck. Lots of options that I have no clue how to work em...

Review №6

2022-02-11

Excellent service! I always enjoy the friendly and professional staff at Woody Folsom Dealership. My new vehicle purchase was a pleasant experience!

Review №7

2021-08-14

I’ve been so frustrated with my “local” dealer that I made the drive to Woody Folsom, where my husband and I purchased our last two vehicles. Glenn and the others in the service department made it well worth the trip. My vehicle was diagnosed, repaired, and back on the road quickly. Everyone was very friendly and helpful. Thanks for such a positive experience!

Review №8

2019-12-21

I bought a new 2019 Dodge Charger ScatPack Plus over the phone from Phillip Woods this past Tuesday December 17th, 2019. I had been Internet-searching these vehicles for a good while & found the exact color & trim level & 6.4L 392 SRT Hemi of a beast that I wanted. I live in Kingsport, Tennessee (300 miles plus) away & the dealership delivered it to my driveway the next day. So far, this has been the most seamless/painless car transaction Ive ever experienced. Lastly, the almost 9 grand in discounts & rebates made it easier on the wallet. Keep up the Good Work Woody Folsom Dodge.

Review №9

2021-08-18

I have always been hesitant about relying on dealerships to perform routine maintenance that I can do myself, such as an oil change. Glenn Griffis (Service Advisor) changed my perspective when he provided rapid and precise response to a situation where I could not complete the oil change due to an overtightened oil filter. Its amazing how a simple task can create a huge hassle in everyday life. Glenn was able to provide me a tow truck and complete the oil change promptly.Thank You Glenn!

Review №10

2022-04-28

WOMEN BEWARE: I took my Jeep Grand Cherokee in for a couple repairs. My lift gate wasn’t working, and the team broke the cover on the interior panel. They blamed it on previous repairs, but I have a before picture. (It was just fine before they got a hold of it) I also needed my windshield wiper fluid dispenser fixed. I paid and left without checking beforehand. It still doesn’t work. So now, I’ve lost money and 3 hours of my life. I was definitely taken advantage of. DO NOT USE THEIR SERVICE CENTER.

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