Workout Anytime Buckhead in Atlanta
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Atlanta, Fulton County, Georgia, US
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Site: https://workoutanytime.com/buckh...
- Monday:Open 24 hours
- Tuesday:Open 24 hours
- Wednesday:Open 24 hours
- Thursday:Open 24 hours
- Friday:Open 24 hours
- Saturday:Open 24 hours
- Sunday:Open 24 hours
Gym is near by which is convenient but the music is just far too loud.I have some hearing issues from the military so it’s painful to hear loud noises. So if I go to this gym I wear double hearing protection (doesn’t really work because the music is that loud). I opted to drive further out now to go to a gym with reasonable music volume.Doesn’t even make sense that the music is that loud…everyone Literally has their earphones in so no one actually listens to the music…
My trainer quit the gym and they won’t let me cancel the training or get my money back and no one has yet to call me back no management no nothing and they told me if I cancel my membership they will still charge me for the training even though my trainer doesn’t work there anymore..this is by far my worst gym experience..I WANT TO CANCEL MY PERSONAL TRAINING I WANT MY 180 BACK SINCE I IDID NOT RECEIVE ANY TRAINING..I WANT A MANAGER TO ACTUALLY CALL ME BACK THIS SHOULD NOT BE THIS HARD AT THIS POINT I FEEL LIKE I NEED A LAWYER
If I could give this place 0 reviews I 100% would. I signed up for a membership being new to the area thinking they had the necessities any normal gym would have. Shortly after I was talked into doing a body evaluation which led to a sign up for personal training for the next 5-6 months. The person that was promised to train me only trained me 3 times until I got a new trainer because he was only in sales and not supposed to be actually training me which was never told to me pre signing up for this. From there I got 4 new trainers who had to learn about my body type from scratch and figure out what workouts were supposed to work best for me which also never happened they just gave me random workouts to take up time. I was also promised meal plans and at home workouts which never actually came my way. When I asked about these said meal plans and at home workouts I was sent a photo of some random meal plan that was most likely found on google images or Pinterest (something I could easily do myself). Meal plans and workouts are supposed to be catered to your body type not just random plans that work for everybody especially when you are paying nearly $200 for personal training. For the duration of this training, I was cancelled on multiple times. The last trainer I worked with was probably the best trainer at that gym and the only good thing about it. At the end of the training I had paid all my fees (or so I thought) until I got a notification that I was charged for the training once again. Upon asking about this charge I was told that it was written in our contract that we had to mail in a cancellation letter which you would think as an establishment you would remind your customers that this reoccurring charge is going to happen unless you send in the letter. I was never reminded nor did my trainer even know about this letter. I asked multiple times to speak with the gyms Corporate office and I was essentially ghosted. I would absolutely never return to this gym nor would I recommend getting a membership here ever. Absolute disappointment to say the least.
My trainer quit the gym and they won’t let me cancel the training or get my money back and no one has yet to call me back no management no nothing and they told me if I cancel my membership they will still charge me for the training even though my trainer doesn’t work there anymore..this is by far my worst gym experience..I WANT TO CANCEL MY PERSONAL TRAINING I WANT MY 180 BACK SINCE I IDID NOT RECEIVE ANY TRAINING..I WANT A MANAGER TO ACTUALLY CALL ME BACK THIS SHOULD NOT BE THIS HARD AT THIS POINT I FEEL LIKE I NEED A LAWYER
I use the Marietta and Kennesaw locations primarily, but work in the city, so wanted to like this location since I would use it on my way home, but was very disappointed on my visit there. Firstly, the facility felt dirty and dated compared to the others Ive been to. The locker room and bathroom area was large, but in poor shape. The equipment is dated and the spacing is odd (the barbell chest press benches for example). Seems to be lacking some equipment as well-- did not see any EZ bars, which should be standard in that kind of facility. Its sad how bad this location is, especially since it will be my home gym next year when I move to the area...
The staff is friendly and professional. Manager, Virginia, is detailed oriented, strongly cares about the facility, and constantly cleans the gym to ensure the safety of it’s members. Sanitizing wipes are stationed conveniently throughout the gym making it easy to clean the machines. The locker room is normally spotless with really clean showers. Staff members periodically check the restrooms for cleaning. I feel very comfortable at this location. Great location with plenty of parking.
SCAM!!!! signed up for personal training after being lied to about what all this would entail. I was promised meal plans, workouts for my off days etc. never once did I receive ANY of this. In 5 months I had 3 different trainers, I would show up for sessions and the trainer would have forgotten I was scheduled, etc. The ONE trainer is only actually training at the gym two or three days a week so if you have a corporate job you basically have no times to actually go because every appointment after 6 is booked. The WORST part is after my 5 months of personal training for a ridiculous amount of $180 for 4 sessions a month I am charged ANOTHER $180 because according to them you have to go to the post office and MAIL in a notice 30 days before saying you want to cancel even though you only signed up for 5 payments. SCAM SCAM SCAM.
I have been a member for a while, and have watched the staff change a lot. In the beginning it was so clean and convenient. I’ve reached out over email a week ago about the cleanliness of this location. The bathroom is absolutely disgusting. I’ve avoided using the restroom here because of how nasty it is. Between no trash cans for lady products to just urine etc left in the toilets. I pay for full access. The tanning beds are broken besides one. I only go hours the gym is open, and there have been sundays I’m unable to use the extra stuff I pay for. I have waited 5-10 mins to be let in the one tanning bed which is fine I’m not pressed for time, but the staff member addressed me by asking “why didn’t you just get the keys and do it yourself?” I love the gym but unfortunately have watched it fall apart, and nobody seems to be able to get back to me on these issues to resolve the problem. I am aware that this effects many other members and not just me!
This gym is just horrible. Its too small to do any workouts. There isnt even a designated spot to stretch or even do floor workouts. If you try to go after work and try to use the free weight you are will bum into at least 4 other people trying to maneuver around each other. The machines are VERY outdated. If you want to do nothing BUT cardo on the treadmill or elliptical then this is the only good thing about it. Not very covid safe either. The trainers are to clean the area but during peak our its hard for them to do. I rather drive 20 mins to Dunwoody to workout then go to the Buckhead location which is up the road from me.
EDIT: Since posting and emailing the management at Workout Anytime, they have quickly resolved the issue. They offered full refund and cancellation. The origin of issue seems to be from simple overburden during the crisis, which is rightly understandable. Thanks to Stone for helping me sort out the issue.---This review is based on the communication and account management of Workout Anytime.I will be succinct. I opened an account for monthly membership in March. I requested suspension in April, which was granted until August, per their management. They continued to charge me monthly. When I attempted contact after realizing this in July, I could not get anyone on the phone or to reply to voicemail. They charged me again in August, so I had to contact my card carrier to resolve the issue. This should not have to happen for me to see a response from management.Small business undergoing a crisis does not warrant lying and theft, and that is what this is.The gym is okay, though.
I’ve been a member here a year and I’m very happy with Workout Anytime. All the machines and free weights I need for workouts. Rows of cardio options as well. Clean, rarely wait for machines, and an awesome crew to help you out when you need training be it new or to freshen up your reflexes routine. Glad I switched. Crazy affordable.
Wish I could give 0 stars. Horrible workout facility. Gym is crowded, messy, not to mention their cancellation terms.You have to cancel 30 days before your next billing period to avoid getting charged. They conveniently failed to mention that during their membership pitch. I was in town for work (just a 2 month assignment) and the last day of my assignment fell right before the next billing period. I tried to call and cancel 3 days before I was charged (3 days before, 2 days before, and the day before), and I could not get a hold of any employees at the gym. Long story short, now Im back in Florida (where the closest workout anytime is 2 hours away), and Im paying for services up until May. Im paying for two freaking months that Im not even in town. I figured I would at least call in and try to talk with an employee about the situation? Turns out all of their billing is done through a third party system. Literally nothing any of the employees could do. Horrible design. Save your money and buy a membership somewhere else.
I Love this gym! Jrai, the manager, has made so many improvements since taking over the gym. Repairs to the equipment, always clean, good music, TVs that work. I stopped going to LA Fitness and Aspire and only go to Workout Anytime. 24/7 makes it so convenient. Oh! And the Hydro Massage machine. A full body massage with different speeds and intensity. I use it after every workout. And the best leg workout machine I have ever been on. You ride it like a surf board. Hey! You should check this gym out and see for yourself.Kenny
I joined this gym roughly two months ago and signed up for a training package. Ive received so much support from the staff and the other gym members. I am noticing a positive change in my body and my mind from the experience.The facility is very organized and clean. They have all of the machines and equipment you could want or need at the gym. Products are never out such as the paper towels and the cleaning spray and they have a vending machine and water fountain if you need hydration. The bathrooms are clean and are never packed, so there is always room to change clothes, shower, use the lockers and the toilets.There is a back room they call The Dungeon which, when finished, will be an incredible asset and a definite plus to being a member of the gym. Ive never seen such awesome stuff in a gym until now. The hydromassage is a guilty pleasure of mine to use almost every time I go to the gym. You cant get all of this with the price anywhere else. The staff really cares and they are here to help!! Ladies, they even keep hair ties if we need them!
Absolute scam. Decided to switch gyms after 2 days, and was told by an employee that he had spoke to the owner about canceling my membership and that there was a different way to cancel it, and was then lied to and misled every step of the way. After being told to wait up to 30 days for a refund, I found that not only would I not be receiving it, but I am still enrolled as a current member and was just charged an annual fee that I am sure I will be scammed out of getting back. Do not bring your business here period.
Cancelled my membership with them last year and did not owe a balance. They have since switched management and claim that they don’t have a cancellation on file and has sent a false collection to Net Collections where they are trying to place it on my credit. This company operates in bad faith, just read all of the BBB reviews and this is one of their many ways of stealing money from former customers. I am also going to be reporting them to BBB and CFPB for bad practices and trying to steal money and mess up past customers credit. Bad business.
Update:Thank you Josh Rogers for taking the time satisfy my questions and concerns. I will be returning to Workout Anytime gym, and although customer service at the billing level could be done a little differently, the local level of service is much more important to me.Mr. Rogers was very patient and knowledgeable and I truly appreciate his immediate contact upon learning of my concerns.So funny that your company is relentlessly contacting me about my monthly $10 payment that I have been making for almost a year, when I have only been to your facility no more than 3 or 4 times.I have not heard from you since your attempt to up sell me with personal training fees which by the way, disregarded my RA condition and left me with inflamed joints after the trainer told me he was familiar with rheumatoid clients.My account is free through my Silver Sneakers program; I chose to upgrade to use the massage table - which Ive used once. Consider any fees owed the electricity I saved you by not coming.Thank you for your concern for your clients; others I have joined do check in on my well-being and progress periodically. It was even suggested that I swipe my card even if I dont come in to keep this program relevant - really, for who?I pray that you are on yelp so that I can praise you there also. Oh, and by the way, this is my notice to close my account. I tried on the phone with your account person and they told me to go in person. If my schedule or health allowed that, maybe I would be frequenting the facility.
This gym is awesome! Great location, very friendly staff. Who are super helpful with sharing knowledge when it comes to reaching your goals. Clean facilities. And a great variety of equipment. I would recommend anyone in this area to check it out. I used to hate going to other super crowded gyms b/c the machines were never available. But this gym is just right. Never have to wait to workout.
I love working out at this gym! The facility is by far the one of the cleanest and most professional gyms in the area. The front staff always welcomes me and makes me feel right at home. There is a plethora of loose weights and equipment for me to use, and I never feel like I am waiting on equipment like at some of the larger gyms. If you are looking for a place to work out 24/7 then you have come to the most amazing place!
*editing based on response from owner belowHello Sarah,I apologize for not leaving a comment with my previous review. In all honestly I drafted up a couple of responses when I originally left this but ultimately decided to delete them. I have updated it from 2 to 3 stars.My review was ultimately about communication during the initial responses to COVID.- First, I felt a little upset that my billing continued throughout the closure but I understand that expenses continued and ultimately chose not to ask about this.- Secondly, I received a total of one email notifying me of the new processes and procedures regarding the cleaning process and how initially appointments were required. There were detailed outlines of sanitary changes as well as an appointment system laid out to restrict too many people from being in the gym at once. Again, no big deal there I understand things need to change. However, that was the email I received and nowhere in it did it mention a mandatory mask requirement (which, again I understand is something you have chosen to keep the customers safe. I want to be clear that I am not arguing against the mask policy in any way)- The day I left this review, I attempted to go to the gym for the first time since the pandemic began not knowing of the mask policy and without one. I walked in, got my temperature taken, and then was told of the mask policy by a member of the staff who wasnt wearing one themselves. (The same person who took my temperature while not wearing a mask...) Looking around the gym, I saw several attendees not wearing their masks properly and I questioned what the staff was doing to enforce the policy, and was told that as long as I had one then it was ok regardless of how it was being worn. I offered to wrap my towel around my face like a bandana and was told that wasnt sufficient. Several times I was told I could purchase a mask for a dollar (I didnt have any cash on me at the time) and it felt like it was another way of getting money from me. I think it was handled poorly, but I also was upset not knowing about this prior to using a lunch break at work to get my workout in.Ultimately, 2 stars was probably too harsh (Ive changed it to 3), but I think that its not worth going to the gym at this point until restrictions can be lifted a little bit more. Unfortunately, that means Im paying a membership fee monthly without getting much use of so I need to make the decision if its worth it to continue or to come in one last time to cancel my membership.
So I started my 14 day trial today. The young girl at the front greeted me and was super friendly. I’d put her name exactly but I’m scared that I’ll probably misspell it but phonetically I think it’s (Jur-ray). She was super informative and seem to know her stuff. The rest of the staff was really friendly while I had my gym session and if I had any questions. The gym isn’t huge but a good size with plenty of equipment. If you’re looking for a basic spot to work out in it’s a good spot! The equipment isn’t crazy fancy, personally I don’t need all the fancy stuff like what LA fitness and the others are trying to have. From the other reviews I had a different good experience. Everything to me seemed super clean, and it wasn’t overly crowded(came in during rush hour). I don’t really have any complaints. Some of the reviews complained about it smelling bad, it didn’t smell bad to me. Plus you gotta think it’s a GYM!! If you’re actually working out and not meandering taking gym selfies you’re gonna smell bad from sweating. Will say because this gym is near Kroger and several other businesses in the shopping center parking can be a bit of a pain. From reading the reviews I am hesitant of canceling my membership at a different type of gym I have a membership for.
The worse experience I have ever had. This gym is robbing people for providing poor service and old or broken equipments. If you are paying more somewhere for a gym you rather stay there. If you chose join this gym and jump all other gyms because you think you are going to save money? You are wrong; it will look as if you are jumping ashes and step on fire, or jumping urine and step on feces. Thats how I feel right now. Whoever going there, they are enjoying living stepping on feces, they are afraid of reality. I do not recomend anyone to join these facilities. Go LA FITNESS, they have better facilities.
If you want a gym that helps you reach your goals for a low price, this seems like the place for you. Not for me. The space is too small for what they try to accomplish. There are no classes and no space that I can tell for people to conduct classes. Additionally, the payment schedule is asinine. If I seek to cancel a membership and do so before my next payment is extracted, there should be no more payments due. If you call me saying you could not put a payment through, that means you manually attempted to put payment through after I already did what I needed to do to cancel the membership. Well we have to get a last payment to process the cancellation. Thats dumb. Well thats how we set up the business when we first opened the gym. Still dumb. Wont be back. Wont be recommending anyone. Go to the park with friends and get all these exercises in. Save your money. Convenient. Thats literally the only reason a gave it two stars instead of one.
Like that I can get in and out. Gym has all. The equipment that I need but not necessarily everything Im use to. Wish they had a LateralX machine and a steam room or sauna. However, for a discount gym, its not bad at all. I love that theyre open 24 hrs a day and typically all of the equipment is in working condition.
I just joined on Saturday and worked out this morning at 6 AM. I am completely satisfied. The place was nice and warm while we had the cold rainy weather. The music was on but not too loud. The other guests were chill. I am coming from a Planet Fitness so these 2 clubs are similar. It is a little more money than PF as far as start up costs but for the money (I opted for month to month $20) it is great. The staff were very friendly and it is only 1 mile from my apt. Winner-winner chicken dinner!
This is an excellent small fitness center with plenty of cardio equipment and all of the requisite training gear and free weights for a proper workout. The place is pretty clean, but there are always slobs and pigs that leave water bottles around, fail to wipe down equipment after use and refuse to return it to racks or proper place. Nevertheless, this should not detract from the amenities and facilities the fitness center offers. Additionally, it is located in a very safe and routinely patrolled shopping plaza, that is clean and well lighted. But, due to its small size it can be difficult and even annoying to workout during peak hours, however the greatest benefit is that it is open 24 hours 7 days a week, so anyone serious about training can find the opportunity to workout anytime.
Its a nice gym. Good range of equipment thats always clean. 24/7 literally means 24/7. I wish there were more women at this gym, but it is in Midtown, if you know what I mean. Ppl at the gym are generally helpful and respectful of your space and share machines when its really full, which is rare.
Even though they show you all the tempting pricing they got, once you actually try to buy it or get there, they includes many restrictions and extra hidden fees and everything. Its not much cheaper than the LA fitness. It is a congested place, but you get the equipment after a decent wait. If you go there at late night, its fairly open. However their showering area isnt anything nice and clean. Last time I went, they just had only 1 shower in mans locker room
Was a great gym, but I had to cancel my membership because I moved to a different state and I continued to receive fraudulent charges for hundreds of dollars for months afterwards(over $600 in only 2 months far more than any of their services) despite having gone through the correct cancellation procedures. Im just glad this was set up using my credit card so I could dispute the charges. The results were not worth this aggravation find a different honest gym.
Its a good commercial gym. Basic gym equipment - free weights, machines,and a fleet of treadmills - with extra amenities in the form of a hydomassage table (wonderful!) and tanning beds. (Not my thing, so I cant judge those. ) Its in a downtown strip mall anchored by a Kroger, so there is ample parking. Traffic on Howell Mill is a negative factor, sadly.They are currently working on some renovations, so be advised.
Ive been to 12-15 gyms throughout metro Atlanta ranging from Golds, LA and 24 hour fitness. This is by far the worst gym Ive had the displeasure of going to. I thought it was anytime fitness in general but going to the anytime down in Ellenwood has proved me wrong.This gym is just full of crappy people who have no gym etiquette at all. Plates are always everywhere. Benches are everywhere. Nothing is wiped down. People are often yelling across the gym at each other. Ive never seen a place where so many people could care so very little about how messy they make a place.Tldr: the people in this place make as crappy as they are.
This is by far my favorite Workout Anytime location. The staff is supportive in assisting you to reach your personal fitness goals. The gym has more than enough cardio equipment to furnish any fitness level. The staff always ensures the cleanliness of the gym. The free weight area is supplied with enough weights for every customers utilization even during the busiest hours. This particular WOA has a family like atmosphere and I would encourage anyone to visit this location.
The BEST GYM for your money! When I was searching for a gym that would be convenient for me.. I found Workout Anytime on Howell Mill! This gym has everything I love to use! Plenty of cardio equipment.. free weights... circuit equipment.. personal trainers... HydroMassage... and even TANNING! All this for $15 a month! and I can come and go any time day or night! This location is extremely clean and parking is right out front! Im so glad I found this place. I still dont know why anyone goes anywhere else!
These people are crooks. They are only looking for profit. The management here is so unprofessional. They lie and make up rules for specific people. They dont offer ANY free class even with the premium membership (which is what I had). The place is fairly small so theres usually not enough room for the members around peak hours. The location is perfect and the actual gym is usually always clean. However the rude staff is why this place only gets 2 stars from me.
They charged my card for another person s membership. They attempted to only give me a portion of the money charged. Avoid taking responsibility by blaming me because they had been charging me for day one. Find a better location. Fraud seems to be a normal aspect of their business dealings or maybe I am not the type of person they want in their gym. Neither here nor there. Your financial information in not safe at Workout Anytime on Howell Mill.
I had to stop going to the gym for a while and didn’t renew my month to month. Next thing I know I get a Net Collection bill of $160. This is very shady. I didn’t sign a yearly membership so how am I charged for 16 months? No one sent a bill so I could see charges. Net Collection is shady too! It’s one guy answering all the calls and can’t give any information. I will be contacting the Better Business Bureau about this matter!
I havent been back there since 9-5-2017 and I keep getting charged $106 each month for a service I no longer use as a matter of fact my trainer(Rick) no longer works.There and when I tried at as for a stop payment and a refund for the 7 months I didnt use the training they told me the didnt know anything about giving me a refund or stopping my payment.I guess I will have to get a lawyer to get the $742 refund. I think that is so sad and I thought this WAS a good gym WRONG.
The cancellation method is horrible. I informed the staff I was signing up for a month-month because I was only going to be there for 2 months or so for work, but I was still charged an annual maintenance fee. Even after I canceled, I was still charged a month extra. I didn’t even bother to dispute the fee. SMH* I know one thing tho; they will not see me there again! Save your money & go elsewhere!
Most excellent gym, i come after i get off from work, its great having no time restains and not to many members so its great. i do Martial arts, so im able to train and use the whole floor doing my kata. and breathing exercises. and staff Jrai is so warm and caring, with her background in dance she is physicallly ready for any challenge. And she works you out. Jrai Go get em. really a good place.
The worst gym ever. Please do not sign up for this gym. Make sure they read for you each page of the contract b4 you sign. The contract is binding...... I dont have problem with this, but my problem is their gyms are dirty, old equipments, and rude customer representatives. I repeat....do not sign up for this gym
I have been to 3 different locations and this one is by far the worst when it comes to cleanliness, odor, and just not what I expected to see coming from the other newer locations. They’ve been expanding rapidly, but they are a franchise. On that note, I understand if the owner of this location can’t afford to remodel/update due to competition or until the other new locations are up and running first, but at least throw some paint down, clean the locker rooms, etc..
I gave it 3 stars because its good enough that I pay. However, if there were an alternative at a similar distance from my apartment Id switch.When I first got a membership here it was exactly what you want. Most of the essentials without a lot of people. But lately, the group classes are growing in numbers and if youre not a part of the group youre a second-class customer. That means a lot of machines will be in use at the same time. Either you wait or stand your ground.Im not saying theyre wrong for doing so but it should be advertised up front.
Hey, I’ve been a long time memeber here for a while from college to now but I never had such a great experience with anyone but Crystel. She showed me around the machines and was very courteous. We talked about signing up again and she instilled confidence in me and showed me I’m getting a real value in what I’m purchasing. I will never go to any gym but here thank you crystel! 💯😊
Went into Workout Anytime to cancel my membership but my account was still being charged. When I went into the gym again to figure out what was going on the manager stated that I didn’t cancel it. However, she was the one that I talked to previously to cancel my membership. TERRIBLE customer service and unprofessional.
DOESNT EVEN DESERVE ONE STAR. this place is beyond RUDE!!! my first time ever at this gym i went in with a friend. pregnant lady was beyond rude the second i walked in. i was there for less than 45 minutes and she comes up to me shoving her phone in my face litteraly saying 8 oclock guests have to be out. LIKE REALLY?!!! and i had to pay 5 dollars. worst experience ever!!! then i walk back to get my id and she starts asking me questions. seconds later manager wants to speak to me and my friends. like what the heck!!!! apparently you cant have friends SHOWING YOU how to workout and what to do. DO NOTTTT COME HERE!!! SO FREAKING RUDE!!!! well you know what??? WHAT GOES AROUND COMES BACK AROUND.
Hi My Name Is Troy Apkins I have been a member going on three years...I’ve only been at the Buckhead location for less then a year..You guys have a winner in a young lady named J’raiher customer service her smile her knowledge and interaction with us. She truly rocks also she’s always with a rag wiping something.I’m taking time out to write this because that kind of service needs to be acknowledged and recognize.
This place is so insanely crowded on weeknights that you can hardly walk around... no one reracks their weights either so Im never sure what equipment is being used. Nothing negative to say about the facility itself or the staff, but I have to say I kind of dread going in there every time.
WOW I AM DISGUSTED BEYOND BELIEVE!!!! Contacted Head Quarters, and Ms. Sarah of Customer Relations listened to the entire!!!! I am speechless!!! Cant and wont put it as of yet in words!!!Read all reviews many high ratings seem fabricated, read for yourself youll get the drift!!! All 1 / 2 Stars absolutely warranted!!!! Do not trust a girl Latoya at front desk!!!! Zero customer service!!! Super rude & bland!!! All a fassade and nothing to your satisfaction. I can see they give lots of preferential treatment to only a selected few of their liking & immediate acquaintance!!! Will update this review more in detail waiting for response from Owner!!! Probably wont happen, but lets see!!!Update: No call or touch base ever occured from Owner!!! WHY IS THIS PLACE STILL OPERATING!!!! SMH.
Some of the machines could be updated, but overall, I like it.Update at 9:16 pm Nov. 20: I wish the staff (and users) were more consistent in putting things back where they belong after being used. The padding on some stuff really needs to be replaced, as they have holes in them.
Total reviews rating 3.4
132 Reviews for Workout Anytime Buckhead 2023:
Review №1
2022-04-04Late post:Late Post: Customer Service is everything!The best thing we liked is being close to home, however convience isnt everything, when its measured up to quality.Cumberland Mall - Planet Fitness here we come.Transparency is KEY!RED 🚩- Not having pricing information for potential customers to review on website.They want to get you there, hopefully into a contract & based on reviews its hard to cancel membership & get stable personal trainers whose consistent.You can NEVER get anyone to pick up phone.Its not super busy where everybody is training with clients.I went in to take a look around. The guy with crew cut hair cut(Coach) on shirt, didnt even acknowledge me. He moved away to allow someone else to assist me, YET keeping watching me. (WEIRD)Note: Every customer that walks in needs to be acknowledged by staff - no ifs, ands or butsEquipment is packed in, definitely small & needs to be updated.Carpet needs to be updated and replace.
Review №2
2022-06-15Attn: Workout Anytime 1275 Powers Ferry Rd location.TOTALLY UNACCEPTABLEHello. My name is Andre, master trainer for FitSmart Personal Training. I was able to lease space at this facility for 2 years, to provide my personal training services in this location. In November 2021, this location was purchased by Virginia and Todd, Owners of Workout Anytime. They allowed me to continue my business through the end of the year, December 2021. I was able to continue my services for 60 days during the transition. Virginia and Todd was well aware of my arrangements with the previous owners. I paid a monthly rent that covered my cost as well as all my clients payments for using the gym. The owners, Virginia and Todd stated that they will cancel and remove my clients from their system on December 31 2021. It was a clear understanding that Virginia will remove all 53 of my clients. She had a list of all my clients, she actually took my folder with my client names/list in it. After several conversations, this was supposed to been resolved months ago. It’s is now 6 months later, and Virginia and Todd has decided to send all my clients letters, or call all my clients, stating that they need to pay $176 to have their names removed from the system. Are they serious right now? My clients do not have any agreements with Workout Anytime. As owners, that’s totally unacceptable and so be little of you to do such a thing. I will reach out to your corporate office. I will also reach out to other Workout Anytime owners to have this issue resolved.You are only making yourself and that gym look BAD!
Review №3
2022-02-18This gym is located on the rim of downtown and is easily accesible off of Howell Mill and I 75. Super convenient neighboring shots including large Kroger and a stones throw away from Walmart and a variety of food choices & other and stores. Inside a good mix of aerobic equipment (including Rowling and stairmasters), study machines and free weights and benches. Nicely appointed gym and attractive price point. Will have funds to get summer athletic gear when you peak the physique. I have had a wonderfully client centered experience with the new management and staff. It has helped to kickstart me towards new goals and given me incentive to break this plateas feeling of late.
Review №4
2022-04-16This gym has been great, both in terms of equipment, location, and hours, for my fitness needs. Ive been coming for ~6 months, and in that time they replaced a large amount of the equipment which was great.I had to take one star off for high and unexpected fees though (the website mentions a $39 fee 45 days after joining, I have no problem with this). My issue was that I owed ~$120 upfront when I first joined (for $15 a month membership). These fees seemed excessive, and more importantly, were no where on the website best I could tell. I also came in for a trial day, but was basically told I needed to sign up before I could try the gym first. Gyms are notorious for aggressive sales and untransparent fees, so Im disappointed but not surprised. They also require a two months notice to cancel, feels illegal (FTC states (Oct 28, 2021 Press Release) it should be as easy to cancel as it is to sign up, and I didnt have to give 2 month notice to join....)If I had to nitpick, Id always say that the wifi never seems to work for me, the bathroom/locker room needs a remodel, and some fans would be really appreciated especially in summer. Overall Im a happy customer though after the initial sticker shock.
Review №5
2022-06-03I have been charged $540 for personal training when I don’t have a trainer. They refuse to give my my money back and won’t let me cancel and refuse to call me back. This should not be this hard when all I want to do is cancel and receive a refund for a service they are not providing. There is no way to contact management. This gym is a scam. I’ve filled a complaint with the BBB which they have yet to respond to. I will continue to rate and review this gym daily till my issue is resolved.Who ever is responding to this are you stupid. I do not let me be clear do not want personal training service my trainer does not work here I want to cancel and want you stop charging my bank account and give me my money back. Plain and simple. If you are to slow to understand that then have someone who can comprehend what I’m trying to accomplish call me back. Thanks on advance
Review №6
2022-06-02I have been charged $540 for personal training when I don’t have a trainer. They refuse to give my my money back and won’t let me cancel and refuse to call me back. This should not be this hard when all I want to do is cancel and receive a refund for a service they are not providing. There is no way to contact management. This gym is a scam. I’ve filled a complaint with the BBB which they have yet to respond to. I will continue to rate and review this gym daily till my issue is resolved.
Review №7
2022-04-06Went to try but membership and people working out about 10 pm at night. Door locked so I stood there waiting for employee or anyone to let me in so I can join. I stood there 10 min. People saw me and obviously I wanted to come in! I gave up left. If its that way then they dont want businessApparently they not taking new members. It looked real small. Who knows so went elsewhere.
Review №8
2022-04-06The place is located in Kroger shopping center & Walmart, weve been here 6 years, we love the area. Please make sure before you sign up, understand lingo, look for hidden fees, maintenance, etc. The prices online are different, when you go in. They pull out a chart, and it show fees based on year contract cost. The sales person who helped, didnt offer a month to month option, nor mention pay $35 later as stated on website. Well have a family member go back in & well do update, if this has changed.
Review №9
2022-01-27Though the gym amenities could use a little bit of an update (eg, old locker room, run-down showers), the equipment is clean and it’s not super crowded. The customer service is very good here.
Review №10
2022-05-26I signed up for a personal trainer with this gym and the trainer quit and they refuse to let me cancel the service nor will they give me my money back. I was told by an employee that even if I cancelled my membership they would still charge me for personal training that I’m not receiving. This is illegal and a scam. I never thought I would have to contact a lawyer to cancel personal training.