Zaxbys Chicken Fingers & Buffalo Wings in Atlanta
Site: https://www.zaxbys.com/locations...
- Monday:11AM–10PM
- Tuesday:11AM–10PM
- Wednesday:11AM–10PM
- Thursday:11AM–10PM
- Friday:11AM–11PM
- Saturday:11AM–11PM
- Sunday:11AM–10PM
Zaxbys Chicken Fingers & Buffalo Wings in other cities:
Zaxbys is a step up from other fast food chicken restaurants. The meal was hot oh, the chicken juicy and crispy. Fries are crispy on the outside and nice and soft on the inside. And their sauces, for being mass-produced, are quite good.
I ordered one sandwich meal and one order of 5 wings on the app and went to pick it up on the drive thru. When I got there the window lady told me they never got my order even when I show them the receipt and screenshot of the order. When I asked for the manager to come out, he send an employee with message “he doesn’t know” and “we never got the order, it got sent to another location so we can’t refund you”, left without my food and horrible service, not coming back again and I don’t recommend anyone to do so.
The staff is super rude. I asked to substitute fries for something else and was flatly told no. Then the cashier told me to pull up to a parking space, but I didnt know how long the wait would be and I was in a hurry. I actually drove off. When I called to complain, the manager was like you know fried pickles take a while. I mean, no, I dont know how long it takes to fry a pickle actually. They could have just said how long the wait would be and been polite about it.
This location staff is awesome! They finally also have fried mushrooms in stock. Very responsive, upbeat attitude, great food, I am SHOOK that its not busting out the doors busy here! I wish every place had such nice employees as this one.
Spent a ton of money here. Food here was usually decent til recently. Lately its all been a bunch of dried out heat lamp chicken and extra stale, barely warm fries... Actual customer service here is typically hit or miss, with it usually missing big time.Last time I ordered food via Zaxbys app for curbside pickup (like Ive done at this location literally a dozen times before) and I pull into the designated curbside spot, call the restaurant and let them know Ive arrived just like instructed to do on the App. The guy who answers the phone told me to either get in the long drive thru line or to get out my car and walk up to the drive thru window IN BETWEEN CARS. I told him that defeats the whole purpose of me ordering curbside pickup (its literally in the name) and then he hung up the phone on me!! So I called back, he said the same thing so I responded with the same thing again and told him that he could just refund me for my order instead if he wasnt willing to bring my curbside pickup order to the curbside pickup area. Only then, did he actually bring my order out with a crazy attitude like I was trippin for asking him to do the job he gets paid money to do. Nobody wants all that attitude with their food, especially not an attitude from a man. But everybody has a bad day every so often so I actually came back one more time weeks later.Now Im finding out apparently this is the type of location that likes to close and stop taking food orders before the actual listed closing time, which is the final straw that prompted this review.I usually order on the App, but with dude trippin so hard last time, it really discouraged me from doing it again, so I get to the drive thru at 950PM and what sounds like the same guy who didnt want to bring my order out says on the speaker that they were closed. Disappointed, I asked what time they closed and get no response... I say hello a few more times and a different voice (a woman this time) says that they are closed. There were 3 cars in line in front of me, so I asked her what time they close and she said NOW. By this time it was maybe 955PM at the very latest. I leave and now Im typing this review.In a nutshell, decent/mediocre food on their best day, but dont expect any quality customer service.. I dont plan on returning to this location again.
Ive been eating at Zaxbys since high school late 90s, always been a fan of your juicy wings, but my recent order on Monday 2/25 was most disappointing (to the point I drove 6miles out of my way to another zaxbys yesterday 2/27.....) I ordered 10 wings, n I received 9 drumlets n 1 wing, n on top of that, the wings were Super dry n smaller than what I usually get..... not happy about this at all.... And the two stars is really because I got your signature nuclear sauce I love so much3/9/2019, Honestly your generic copy and paste apology message is worthless, because I gave you guys a second chance and I am sorry to say, you guys still disappointed me gravely, and unfortunately you lost a regular client.I had to drive 6 miles to the Zaxbys on Howell mill, and there I got a happy and satisfactory meal quality. Their chicken wings were fall off the bone tender, holding up to the Zaxbys standards that made me happily patronize for over 19yrs, the standards that made zaxbys reputable (I will attach photos, so you all can see the grave difference in the meals)
Got there and they said they were out of chicken….it was close to closing so we left and drove to another and got the exact same thing. We we called…someone answered and said online orders only but the gag was they weren’t taking orders via their app online soooo yeah…..both locations
Food was served up hot and delicious. The modifications made at this location to be Pandemic-safe are thorough and impressive: there is no indoor dining; people making large orders are asked to park in numbered spots nearby and a masked and gloved worker brings the food out to you when ready. Very positive experience all around.
Tongue torch is my favorite sauce. I get fingers and fries almost every week.
The food is good there but they take forever to make it.
How you gone charge me .75 for all drums.Ive never been charged for that.....and the food cold....chicken fingers the size of my pinky... wings smaller than a bic lighter...this not even a strawberry fanta.....DONT GO HERE.....dis location dont give 2s.hits about the service......and they upcharged me at the window with a new receipt......eff ur drive time... im not pullin up for none these drive thrus... NO MOif my food not ready neither am I...and dont let it be cold..
The Buffalo Chicken salad was okay. I wouldnt purchase again. Great service and not too long of a wait when ordering through the app.
It was my first visit today to this location. We ordered sandwiche meals, salad meal(Blue Zalad), Buffalo chicken fingers and chicken wings. The taste of the food was really good. Still giving 1 rating because of the following reasons1. The blue cheese crumbles was spoiled. We tried to separate them out and tried eating.2. Got a long hair in the salad then stopped eating tge salad. Threw it in the trash and thinking if the stomach will be good tomorrow.I really doubt about the hygiene of the food that they serve. This is the only reason to rate 1. Else the taste of the food was excellent.
Food is usually good but fries are rarely seasoned.
Terrible service, I was on line waiting 25 minutes and when I received my order it was not complete, I had to wait again. Plus they charged me wrongly, they put 2 charges on my card by mistake, they told me to wait 24 hours and it would be reimbursed, it has been 1 week and I dont see anything, I wont go again. too bad because it was my favorite place.
Bad location. Stay Alert. Credit card scamming cashier at drive thru will shove your food and debit card to you at same time. They are hoping the debit card will drop on the ground. You cant open your car door because the lane is too cramped and narrow.
Awful. I have gotten the Kickin Chicken sandwich meal twice over the last month or so. Both times were just awful. The chicken was dry and there was not a lot of hot sauce on it. The fries were minimal. I didnt want to go back to return it because I would have to sit in the drive thru and wait. There is no dine in option. I really hope they improve by the time I go again.
First of all: dont ask to take my order and then start having a conversation with some one other than me, while I wait, (sounds of crikets), so, I ask are you ready to take my order (asking nicely), then with an attitude, she takes my order and over charge me!! What the #%//? Anyway....the salad was right on time!
None of the cashiers give correct change back & rude.
Went here today around 5pm. Food was so nasty. Order bone in wings. The wings were not done at all gross. This place needs to be closed. During this time of conva 19 nobody needs to be eating raw food. I would like my money back and i am going back tomorrow and take them there wings back. They need to stop putting kids in charge of peoples food and pay more to get some real cooks
Ordered a club sandwich and got something completely different
Employees need a training also tell them What is customer service is.
Even with the virus slowing everything down, and limiting everyones daily life the employees are still doing a wonderful job. Service with a smile.. good job guys, I will definitely be eating there again.
Only cheap if you are feeding a family with a family deal, and only the family meal. Not ever cheap, but good.
Service is fast and satisfactory. I went through the drive through to get myself a quic bite to eat. The boneless wings and things peal is very filling and has a lot of food. Just be sure to eat the food soon if you like your fried foods crispy or crunchy as the condensation from the steam with soften up the fies if you wait too long.
This zaxbys is on buford highway next to the 285&85 connector its great fast service hot and fresh food
Bought the family back boneless wings and the food came out way tooo salty. Everything was over salted. The fries had so much salt my hands were covered in salt. And couldn’t eat any of the food. Very disappointed. Recommend you trying the food before taking it home
Unlike just about every location I know, this place refuses to deal with Postmates. Their drink holders are thin and flimsy, and their service is sluggish. What gives? Worst Zaxby’s location ever!
Wont ever go to that one again. The fries were undercooked and cold. I got 6 chicken fingers. They were tiny in comparison to every other Zaxbys I have been to. . .two of them were cold and hard like they were cooked yesterday and the other four were only sorta warm. worst Zaxbys meal I have had. . .and I love Zaxbys, so I eat there more than I should
Good food for the most part. Fries were old and no utensils were in bag. Drive thru was quicker than normal. A little pricey but it was what we choose for the day.
Double check your orders! They are always missing items
The drive thru here is always quick. The food is good. I always feel like its a little pricey. A medium soda is massive though, so if youre thirsty, this is a good stop. Fast food speed with a sit down feel.
Okay so the first time hubby and I came here, they tried to give me some old cold fries with my meal. Smh. Went back and got some fresh ones.Second visit, ordered our food and some cookies. They left the cookies out the bag and since the inside isnt open (covid) we had to wait in line AGAIN to get our cookies, meanwhile our meals got cold.They are clearly incompetent!!! 👎🏾👎🏾👎🏾
Im giving it two stars simply because I didnt like the food. I expected more out of a place that claims to specialize in southern chicken. It wasnt busy during my visit, so I did get my food pretty quick but it was obvious it wasnt fresh. They do have more options than a Popeyes or a Bojangles, but In my opinion the taste wasnt there.
Got there when it was empty. Somehow the guy charged me for someone elses order. How? I dont know. Apparently we have to check our receipt and open our food boxes before leaving drive thrus now. Happens almost in every fast food drive thru in Atlanta. Except Chikfila of course. Atlanta hires teens who dont have the drive to work hard. They pull stunts like this then boast that theyre chasin a bag.
I just ordered from this Zaxbys using Postmates, and all I ordered was the Zack Pack with 3 chicken tenders and a side of fries. As soon as I recieved the bag I immediately smelled a really spicy smell, and opened the box to find that two different sauces (a red spicy one and a white sauce) were smeared over the tenders and were sandwiched between two pieces of toast (the meal comes with one piece of toast for a side)!! Its as if someone created their own concoction for fun and sent it off as a prank??? Im less angry at the fact who ever prepared the meal did this, but more angry at the fact that nobody checks the freaking boxes before sending them out??? Who mixes sauces and smears it on customers food???
Customer Service is terrible here!!! The gentleman working at the drive thru window needs to be retrained. My complete order was incorrect. I called to speak to 2 managers both came up with a sorry excuse that the gentleman generally works in the kitchen. I went back to this location yesterday and the same gentlemen was working the drive thru.... Also, the salads we ordered had bacon on them which we asked for them not to place it on there. The grilled chicken was way too salty and the fried chicken strips were hard, not fresh at all!!!
I go here for lunch occasionally on Fridays. Its usually packed but not as much today. Service is always with a smile. The food is good too. Tried the kicking chicken sandwich, not bad, but I will stick my favorites, the tender dinner and the house salad.
Its so nice place to eating 😌 !
The food is consistently good here. They always get my order correct and I can always count on friendly service from this location. The only downside is location. It’s easy to find but depending on which direction your going it can be difficult to get in and out. However the food and good service make it worth the effort.
Let me start by saying I have worked at zaxbys before, and I’m currently certified to be a manager there by completing all of the training and tests as well as serve safe certified with that being said I know how fast food and restaurants should run, and this zaxbys is an excellent example. The food is always hot and fresh the toast isn’t hard and the fries have always had seasoning. I work in the area and there’s countless others but I will specifically drive out of my way to come to this one. Great job and keep it up!
I frequent different Zaxbys every week because of the areas I work in and I can honestly say this is one of my favorites. The staff is always courteous and helpful, the bathroom is always clean, and the tea is always fresh. These three things are most important to me because its almost the only relaxing part of my day. If I had to measure among what I believe Zaxbys standards are it would be close to the top.
I have never had any order from Zaxbys that wasnt good, Great Food!
The food was great but forgot part of my order yes very nice cashier
I was told “sorry sir I am not a robot” while ordering, a chicken finger meal, then while I was waiting for my drink at the window, I was asked if I ordered a water and I said “no I ordered sprite” then she says “ah sprite” then proceeds to give me water anyways. On top of that the drive thru is very inconvenient. Worst Zaksbys experience yet, not coming back.thank you
I like Zaxbys. I really do. I would give it a four star rating if it were just consistent.About half the time the chicken is hot, fresh, and crispy. And about the other half it tastes like its been sitting under a heat lamp for too long - which it almost certainly has. The same goes for the fries and toast.
I often get my Kickin Chicken Sandwich meal! Always prepared nicely. Drive through is usually pretty quick. I wish I knew the guys name at the drive through window everytime I get food here. He is super friendly and customer oriented.
In the battle for best chicken sandwich, Zaxbys is still at the top of the pack. Get the original if you have never had the pleasure.
It was very nice and there was still open and it was about 10 in the in the evening that we went and got some food the food was very very delicious but there were a little short on people there they needed to hire a somewhat people because there was a big line of cars was waiting in the drive-thru but the food was very delicious and in the it was quick quick delivery
If I could give a 0 Then I would. I was missing food from my order, they knew as soon as I called what I was calling for, and I was unable to explain any other discrepancy. When retrieving the misplaced item, it was STILL incomplete; it was a salad, and the salad dressing was not on nor in it. For someone coming from out of state, Im glad I know what the food is supposed to taste like and appear to be. Unfortunately, Ive completely lost my appetite from the apparent lacknin customer service and service quality. This is the type of service that gets restaurant chains shut down.. Which should be kept in mind when employees provide service to paying customers.
Very good!! Excellent food, I like the wings!!
Customer Service, food quality, Management and star are A+. Had a problem 1 time since this location opened and it was handled far above any expectation that I had. A manager even followed up a week later to make sure I was satisfied. Highly recommended restaurant. Clean, fast and efficient.
Poor Food. Poor Service. Zaxbys locations all around are consistent with the great quality of their food and are TYPICALLY also consistent with a high quality of customer service. The location doesnt meet the standard of either of those categories I have grown to love about Zaxbys. We pulled up to the drive-thru not exactly sure of what we wanted and asked for just a minute. The attendant on the speaker literally gave us 5 seconds and said you ready yet? With a jovial chuckle My boyfriend replied, not quite, just a quick minute. She responds There are a lot of people behind you. There was one car, who actually pulled up after us... We then placed our order and were met at the window with another team member who did not use manners, or ask any of the typical questions (ex: would you like any sauce etc). Not only that but the grilled chicken club was very very salty. This location supposedly closes at 11 but they turned the outdoor/parking lot lights and street signage off at 9pm while we were ordering. Definitely will not be returning to this location.
These people slayed my hot chicken wings and fries. They were able to hook me up at closing time just by a phone order i made coming away from school at 9:45pm. The night shift manager and her support staff were very customer driven. I will recommend everyone to try their service. Thank u all....luv luv luv
The chicken sandwich, that theyve been advertising on TV was what we learned today and it sucked. No seasoning salt or pepper were on the fries or the sandwich. Incredible and very messy. Also I think they gave me a total of about 6 months rise and two combos cost nearly $17 with large drinks. Ill never go back to this zaxbys again
I go there every once in a while the food is great well prepare.the staff is friendly but the service takes too long.people go there with large familys and it takes for ever to get your food and to be waited on.if they would be mindful of that and open another register when I would give them 5 stars.
They forgot my fries. ordered the usual boneless wings and things meal and all I got were the chickens.
I love this place but recently i get home and im missing items. Make sure to Double check your bag before leaving drive thru to avoid a hangry moment. Time and gasoline are not free.
We ordered through the drive thru. My daughter ordered a 5-piece boneless wing meal with extra seasoning on the fries. The service was quick and the order was accurate and hot.
Dissatisfied yet again...a year ago we stopped going to the Zaxby’s at 5632 Buford Hwy NE, Doraville, GA 30340 due to problems with our biweekly orders every time and have been going to another Zaxby’s farther away. Today as we were busy we choose to go back to the conveniently located one on Buford Hwy. The only special request I made was to have No Butter on my toast, requesting it twice when ordering and then again checking with the cashier when I paid. Guess what, there’s butter on my bread. It may not seem to be much of a problem to you but why would you ask customers what they want and then give them what you want them to have?
Out of the 5 or so times Ive came here in a year or so. Ive been shorted twice on tenders. Another time they literally gave me nugget sized tenders. Swore Id never come back but my wife insisted because Chik-fil-a was closed today.
Currently sitting in the drive through line waiting on my food which was ordered 20 mins ago. 3 other cars have had to pull out of the drive through and park because the staff cannot keep up. Cmon zaxbys, youre better than this. Management this debacle is on you.
The General manager is VERY rude. I had someone go up there to place a order for me with everything written down and they messed it up STILL this has happen 3 times. And when i called them to let them know the lady didnt even ask me my name she adressed me as the starship lady i will Most likely never go back if i could give -5 starts i would...
This is quite possibly the most efficient fast food operation in the area. My neighbor saw me leave and come back with food in ten minutes and couldnt believe it.
They messed up my order tonight when they gave me someone else’s order, but after a quick call, they let me keep the incorrect order and let me come back to retrieve the correct one. No fuss and quickly remedied.
My friend was visiting from the Navy and hadnt had Zaxbys in 2yrs this Zaxbys did excellent and was the quickest service Ive had at a Zaxbys drive thru ever.
The in person service is great but don’t use the mobile app. The order didn’t even go through, and it was payed for already 💀✋
The food is not being prepared correctly. I have lived in Buford for 6 years and in the past 3 months the food is half fixed. I purchased a buffalo salad and most of the chicken was missing tha buffalo sauce. I took it back and when I got home noticed it was missing the blue cheese. Needles to say I was not going back. My salads have never been the same. I ordered wings 2 weeks ago that were half dipped with the tongue torch sauce. I drive to Hamilton Mill Zaxbys now to get my food.
Christop was so rude. Told him my order he got it wrong. Then got an attitude with me when I was trying to tell him my order again. the fries we’re salty af... no refills, we got a can soda ... since the machine was broken.:::: horrible customer service to be honest... is like they don’t even wanna work ...DONT COME TO THIS ZAXBYS
I had an experience of ordering from this location,cashier adijah#193 at 2:46 pm I ordered wings and things with tenders combo meal and I special requested for my fries to be cooked a lil longer I received my order at 3pm,which I know that it doesnt take 16 min to cook fries,while 3 other orders were called before my order#18,not once did the cashier adijah inform me of what was taking so long for my order,she appeared to have an attitude when she handed me my food did not call my order#18,put the bag on the counter and walked off I had to ask her if that was order#18.she needs to be properly trained on customer service,very dissatisfied no since of urgency.
AlI WOULDNT REFER MY WORST ENEMY HERE... These people will make you catch a case... Employee so rude she took her name tag off I dont forget faces though. Oh yeah I know the GM/Area manager let see if she or the on duty manager keep their job for long! If, not I got recordings 🤬😂😂 Facts
The service at this particular location was okay. The only thing that got me was that by the time I got my order my fries was half way cold. Other than that it was fine.
The staff at this location just changed me from a loyal Chick-fil-A customer to a loyal Zaxbys customer. THANK YOU FOR CARING ABOUT TEACHERS!!!
Slow service every time Ive visited. The drive thru is the worst. Ive waited up to 15 minutes in line before, and then my order was wrong. They seriously need to work on speed and accuracy!
This location constantly messes up with delivery orders by giving door dash drivers the wrong orders without checking the name on the ticket its happened 3 times to me already
Once again trying to get points so I actually was going to go here but the line was too long so we ended up going to Chick-fil-A and I really wish that I had stuck with Zaxbys Chick-fil-A wasnt all what it was cracked up to be far as the food but the service was awesome perhaps next time Im down south Ill get the opportunity to try Zaxbys since Ive heard so much about it enjoy
Always mess up something that i order, ask for two honey mustards, they give you one zax sauce and no honey mustard. Ran out of drinks the last time and didnt even tell me till i got to the window
Some of the worst customer service Ive gotten consistently over the last 6 months. The staff is rude, forgetful, and they even charge higher prices than the menu shows. I love zaxbys but this location is the worst.
Food is good, but no matter how busy it is, Ive never seen more than one person working up front. This can lead to service being slow when theres a rush.
Just found a juicy dead fly inside of salad.
We had a catering order, they were professional, had our food done on time and with the specific requests we had. This location seems to have very good management and staff.
I love this place. Always freshly prepared fries and wings. Just like I like them.
Chicken is dry and service slow. We dined in I ordered a salad and the plate looked dirty. Worst Zaxbys in the area.
Too long of a wait. Went next door and got an impossible burger from burger King before Zaxbys line even moved.
This is my to go to spot, Fresh and Hot😁
Dirty drlnk machine spout has pink slime on it for months I dont think they ever clean it. They do clean the outside of the machine. But it smells they need to use clean rags not rags that are spoiled.
Took them almost 30min for my order. I was number 61 and they got almost to 80 before calling me. do not go on lunch break lol
You know how they do it is actually so do I need to say anymore excellent service and always busy at this location
Drive-thru and parking is too complicated. line is always too slow
Pretty decent. Service was fast food was good.
Location was slow and Food was still FRESH ! Kimberly #266 was nice . So was the manager and the young ladie who sold me my NucSauce
Love the food wings and things is my favorite.
I love Zaxbys food. But the food was cold when we got it. It was ok but not good. Hopefully they can make it fresher next time. 👍
They never get the order right !!!The manager took my order and I asked for 2 more sauce ... no sauce and the order was wrong. Horrible
Last night I had the best Wings and Things traditional. My kids enjoy the Boneless whings and things. Thank you for the service zaxbys you got it still!!!!!!!!!!!!!!!
The last few times i have been here, the customer service has been horrendous. The meals are under par as well. I do not recommend coming to this zaxbys.
Food was pretty good but wait time was horrible in my opinion. 23 minutes for the wings and things. Totally killed my 30 minute break
Food was hot but The service was Slow and it wouldnt hurt to step up the cleanliness of this place just saying
They forgot a portion of my order in the drive thru. I had to drive all the way back. They seemed to be annoyed when I returned. Loke in had sine something to them 🤔
General manager and staff is was professional and very customer friendly. Food is always hot and fresh and service is awesome.
They make you move up so the 2 employees standing out side to talk to people in drive through window
Food is good when they get your order right.
Great. Got to talk to the manager, and the service, question-answering, and kindness were excellent. God bless.
This location is very clean and the employees are really nice, however they are the slowest crew Ive ever experienced.
I enjoy the food but hope that can change seasoning to less salt for fries and chicken.
Great customer service, especially in the drive thru! Food is always fresh and hot!
These people are THE BEST!!! They treat you we such respect. If you forget to add something they with pleasure add it at the window. BEST COSTUMER SERVICE EVER!!!!
Nice friendly service. Hot fresh food. Everything was correct and they were timely.
If you want hair in your salad and wings come to this place is nasty no hygiene at all
Haven’t been inside, but it’s a typical zaxbys. They didn’t mess up my orders always friendly, so I have no complaints.
Postmates Driver: Dining room is not open, must go thru drive thru for everything.
Horrible customer service. i come here for lunch when im in the area and my goodness! i wont come back
At this Buford hwy location the service is terrible and very slow even though they only serve by the drive thru
Home salads are the best , its veggies are fresh and salad tastes good too, gonna order again this Sunday
It seemed kinda packed on Tuesday night, but people were pretty nice and food was hot
No chick fil a. They give you like 3 French frys
The food is at a wrong temperature ( it’s cold) and hard. The employers scream your order number like if you can’t hear.
They for got the dressing for the salad 😔😔😔
I feel like Im in church when i dine in. The food is good and there is usually a short wait for my food.
Great affordable fast food chicken and fries. The hot sauce options for wings and dipping are fantastic.
I order 2 traditional wing special and received cold food I call the store and it was the worst service Ive gotten do not visit this location.
Good salad options. Fried options tend to be a bit salty for my taste but all the same good fast food.
They have amazing chicken! Its the Best! Love their blue cheese salad with blackened chicken!
Amazing customer service! The manager is pure joy and will make you smile!
Its Zaxbys. Its dependable and tasty. Fast food should never have more than 3 stars.
This is my sons favorite place. Great chicken tenders & wings. Good salads, too.
Order a Caesar salad they place lite vinaigrette dressing and the salad had bread cut on pieces, bacon and two pieces of small chicken.
Normally OK, but last visit my order was completely wrong after waiting 15 minutes to get it. Got back to office and didnt have the time to go back.
It is too salty, its killing, can you guys do something about the too much salt on your chicken.
VERY RUDE COSTUMER SERVICE... THE CASHIER WAS LIKE DO YOU WANTED OR NOT? WE ARE VERY BUSY WHEN I WAS ASKING A PRICE FOR MY LUNCH NOT NICE AT ALL 😠
I thought that my Cajun chicken would have a little spicier flavor. Not close to the best.
Love this location. Hardly ever a line and the staff is friendly.
Asked for extra sauce on my kicking chicken...they forgot...otherwise food was up to quality
Service not good...cashier was whispering, food not fresh and I asked for my chicken to be fried crispy and it didnt hsppen...asked for a redo
Food was good, customer service not so much
How can a restaurant thats main focus is chicken be out of grilled chicken? And we are in the South, how are you out of sweet tea.Out of Grilled Chicken and Sweet Tea at the same time?????????????????????????
Nice place to eat, However seems like they don’t have cashiers.
A little slow but the food was good!
The Zaxbys Club are delicious! My favorite combo. Overall great place.
The food and service here are decent, drive through could be faster.
Good
The manager is so rude. I will never go there to eat ever again.
Love their cajun club sandwich, frice with Zax sauce very delicious !
Fast drive-through service and my order was accurate.
Quick drive thru service. Henry M. was very polite which is always a plus!
Amazing food, but drive-thru usually forgets something
I ordered a blackened salad, it was good and it really hit the spot.
Consistently the worst customer service along with inaccurate orders. Go to the one on Jimmy Carter its much better.
The houseZalad was the bomb.com! Sooooo fresh and delicious! Enjoyed it tremendously.
Polite and fast service, and the food was good as usual!
The food was great, drive through was quick and accurate!
Traditional wings are too expensive and they have been frozen. Couldnt finish my meal
Never had a problem with this location. Great food and workers
Best deals for family packs, fresh chicken my children love it..!!
The chicken and fries are not all that great. Left with an upset stomach at the quality food I got.
Very quick and easy.
Food is good. Great customer service.
They always make it happen on my lunch orders. Too bad they dont take American Express.
Good fast food place, nice service
Clean and friendly staff. Staff at the drive-thru are pretty fast.
Not very good in parking lot but good food and employees
Good food and fast take out servive!
I like the chicken sandwich; but could be better flavor.
Love it great service very clean inside and the manger very polite!
Great food.very clean restaurant..smiling faces..
Super fast service at very busy hour. Highly recommended
Best chicken ever with lots of zax sauce
Great place for lunch, not so great for dinner
Wonderful place to eat the food is just kind of high
Waited 20 minutes for 4 soggy cheese sandwichs and it was very disturbing will not go back
Didnt have enough staff. Took a bit long for someone to take my order.
Great chicken strips and coleslaw
The Cobb Salad is so good!👍
Nice, quiet, delicious food, boneless wings are awesome.
Always good food, I like the spicy chicken sandwich,
Really helpful and great customer service and great fresh food.
It was just ok nothing special really here but it is not bad as well too so check it out for yourself sometimes.
Great food and the employees were great also. Especially CeCe
Hot, fresh, and cashier at dru-thru window was pleasant.
Kicked chicken always a personal favorite.
The was hot and fresh. Customer service was great!
The portions are tight and at least one thing in your order will be wrong
Food always fresh, staff always on point.
Food wasnt quality as usual... Employee wasnt very attentive... Not the best experience...
Why do you only toast one side of the bread!!!!!!!
Drive thru is super fast. Almost suspiciously fast. Hmmm.
No good
Outraged with their service, have had better service at the McDonald’s down the street.
Drive-thru was quick and staff was pleasant.
Total reviews rating 3.9
199 Reviews for Zaxbys Chicken Fingers & Buffalo Wings 2023:
Review №1
2022-01-16MY FIRST TIME ORDERING DELIVERY IT TURN OUT GOOD EXPERIENCE THEY SEND ALL MY FOOD PERFECTLY IT WAS HOT ALL MY CONDIMENTS WAS THERE THANKS ZAXBYS CREW 👍😀
Review №2
2022-05-25Zaxbys is good with there foods, and I got my wish the dining area is open I use my receipt to get one free/get one big zax snak
Review №3
2022-09-03I cant come to this location again.😒 It took almost 20 minutes for me to get my food. Im spoiled by the Peachtree Rd. location in Chamblee where they get the food out in 3 minutes or less. Every other Zaxbys manager in Metro Atlanta should go train at 4906 Peachtree Blvd, Chamblee, GA 30341 and learn how to run their locations properly. Just saying.
Review №4
2022-09-06Food and customer service has really declined old dry stale food. Employer child at work playing in the soda fountain unsanitary conditions in the inside rude Mexican workers with attitudes. I want be back I worl hard for my money.
Review №5
2022-09-09I had tried Zaxbys before and wasnt my favorite .. this time service and food were really good ... Definitely i will.come back
Review №6
2022-05-13I was paying using Google pay. When I tried to use it they acted like it didnt work and suggested I use my card. I stood there trying to pay with my phone for 5 mins and the cashier told me to use my card instead. I like receiving rewards for using contactless pay. I looked at the card machine and told the cashier its not saying swipe card or insert to pay on the screen. She said she dont know about it and said to use my card. So I decided to try to use the app. As I was working with this app, the cashier brought out my meal and tried to give me the food as if I didnt have the funds to pay for it and stated its ok dont worry about it. Smh I told her no imma pay for my food. I felt she was trying to embarrass me after that. Anyway i proceeded to do the app but wasnt working because I was having logging issues with my password, so I gave up after about another 5 mins of trying and pulled out my card. I go to the machine and inserted my card halfway just to see that the cashier was going to now change the screen to swipe or insert card to pay. I pulled out my card and told her thats the screen i was looking for. Which showed the cashier was holding me up wasting my lunch break on trying to pay when she could have press the button for me to proceed. She just wanted me to use my card. I took out my phone with this screen now up saying swipe or insert card and paid with my phone. Smh this location just made my day alot harder for no reason. Why?
Review №7
2022-07-17Rudest staff at any fast food restaurant Ive gone to. I didnt write this review over a one off event. The attitude is consistent
Review №8
2022-08-27The Hispanic lady Manager needs to be fired immediately that lady will cost the company money if she is not terminated fast me and my hundred plus family members will not be eating here I will let friends and family know immediately the lady is rude and unprofessional I hate it here!!!!!!!
Review №9
2022-07-28My favorite. Order lunch here when I’m in a pinch. Live nearby, so it is good.
Review №10
2020-01-25Worst experience they took forever to have my order ready, gave us the wrong order didn’t even gave us the correct amount of wings we paid for and it gets worst manager doesn’t give a .... doesn’t care if you call her and complain she doesn’t even know what to say or just stay quite over the phone totally ignoring customers 😡